Happy Daze RV’s

After going to a few other RV places, checking out Craigs List and watching a lot of RV shows we pretty much knew that we wanted a slightly used Class C that was 30 – 33 ft. and we had a good idea of what was a good price to pay. We headed out on a Saturday morning to «just go looking» again. We had a list of RV places we were going to visit and the first on our list for that day was Happy Daze. They didn’t have a large selection of Class C RVs but one of them was absolutely perfect for us. And even more amazing was the price! I couldn’t believe it when they told us that our dream RV was a lot less expensive than a smaller, less desirable RV that we had our eyes on from another dealer. Galen, our salesman was knowledgeable, personable, and not too pushy. When we picked it up a week later it was perfectly cleaned and detailed. We have returned since then to have a tow package installed and we couldn’t be happier with their customer service department. We have had such a pleasant RV buying experience with these guys and I’m so happy we purchased from them…

When you are looking for a trailer they promise you the moon but once you pay for it every little nut and bolt is «extra charge» and your salesman pushes you off to any one else so they don’t have to deal with you. I would recommend that you get every thing in writing otherwise you will be out of luck and they conveniently do not remember the conversations that you had with them. BUYER BEWARE.

Our family is new to the RV community. After going to several different places, we came back to happy Daze RVs — Xavier was the reason why we ended up purchasing our first RV from Happy Daze. His honest and upfront personality, along with knowledge of products and services is superior. I don’t typically grant five stars, but this place deserves it! Highly recommend, especially for those first time buyers who like to walk through the pros and cons of various manufacturers and models.

Fun place to explore! Tons of options for campers and RVs. Staff is very friendly and doesn’t hassle you at all. They let you know that there to help if you need anything but other than that let you look at products. Prices also seem very competitive for Bay Area! Hoping to come back and rent soon for a summer trip for the family!

Horrible service and attitude. These guys don’t work very hard, can’t bring an RV in for service before 10am or after 5, 7 week wait for service to boot. Would pass if you need work done

I have to start out by saying that I am not easily impressed but my experience, thus far, has left me very pleased with the way I’ve been treated at this store. Every person that I’ve met and talked to at Happy Daze was not only pleasant and helpful, but I believe they actually liked their jobs and felt customer service was a big part of of that job.
My first experience was with Galen, my salesman. He was patient, helpful and never pushy. I looked at the coach I purchased several times over the course of a month and each time he answered my questions and was always cordial. He never made me feel anything but welcome and valued. He told me when I was ready we would sit down and work out a good deal.
Yesterday. I was ready and we did just that. Honestly, they treated me like I was buying a three or four hundred thousand dollar coach even though I wasn’t.
I shopped all the large stores in Northern California and I can tell you, hands down, the staff at Happy Daze in Livermore is the best. If you’re shopping for a make and model that they sell you’d be crazy not to give them your business. The whole sales and service staff that I came in contact with made me feel like my business was of upmost importance.
I will take delivery of my new coach next week and, given the way I’ve been treated, I expect that to be a excellent experience too.
Upon taking delivery of my coach I was satisfied with the turnover.
The one thing I would make people aware of is that once you take delivery the interval for scheduling service appointments is somewhere in the neighborhood of two weeks out so be sure to get all the significant service issues attended to prior to delivery.
While the service department is responsive, they do schedule work out further than traditional auto shops. You just need to be aware of this fact.

Xavier was the bomb he let us look at every trailer in the lot and steered us to the perfect unit for our family!
I would definitely recommend them to any one in need of a rv.

After a couple of pretty bad experiences at the other local RV shops I finally chose to give Happy Daze RV a try.
First of all I have to say the guy on the front desk for the service side of the house is a great example of how to do do customer service correctly. His name is Alex Blanco and in addition to being super helpful as I booked in my Keystone TT, his follow up over the phone and keeping me updated on how the work was progressing was super. I thought about docking one star as I gave Alex a budget that he wasn’t to go over and he did sneek slightly above it, but in light of his customer care skills I’ll give him the benefit of the doubt and still say this was a 5 star experience.

We purchased our new 2014 Pleasure Way RV with Happy Daze in Livermore and we are very happy with the transaction. We traded our 2001 RV and I feel the trade was fair to both parties. I wanted more, but I can live with their offer.
I was very concerned about this dealership after reading all the reviews. However, I believe this dealership made a few key changes. First of all, I didn’t see the salesperson that everyone is referring to, but they have a new salesperson (Dave) that is very knowledgeable and a long-​time salesperson in RV industry.
We did not encounter sales pressure and their General Manager (Doug) was very helpful and willing to work on the best rate available.
Overall, this has been the best experience and believe me I am very critical when it comes to buying auto or RV.

I have had my class A in there a few times for extended warranty work and Alex, Ron and even the parts guy I believe is Justin have gone out of their way to make sure my work went smoothly, on schedule and fixed right. Gotta love that. Thank you all!

This review is for service I had done recently.
Great to deal with. I recommend them. Nice on the phone, took me in right away quoted me a price and even though it took twice as long for them to make the repair to no fault of their own they honored the price quoted.
Nice guys will definitely use them again.

WOW!!! This place has it going on like no other. my wife and i went to the RV show and fell in love with a viewfinder 21ft trailor that was being shown by happy daze. mind you we have been looking for months and didnt see any of these trailers. ok! lets get down to it… the sales mans name is XAVIER at happy daze, and i must say this young man was the most friendly helpful sales person i have ever met. We breezed through this sale and not even a hitch… well there was one on the trailer. we got everything we asked for and then sum. We were treated like family, we will always refer xavier to our friends. a memory was made in which we will never forget! The service and delivery was first class. WE ARE EXTREMELY HAPPY WITH OUR TOTAL EXPERIENCE!!!

We are new to the RV world so we had lots of questions and needed lots of information before purchasing. Suzi helped us find the right RV for our needs. She answered all the many questions we had and showed us the models that we liked.
She was great!
Doug, the Manager, helped with the financing. He was knowledgeable, helpful and patient.
When we picked up our 5^th wheel, it was sparkly clean and ready to go. Chuck did our walk-​thru and was wonderful, again, in answering our many questions on how to get stared enjoying our «cabin-​on-​wheels».
Suzi gave us her cell number and said to call any time if we needed more info or help.
All-​in-​all this was a great experience, with no pressure … Very important to me.
Ask for Suzi … You won’t be disappointed.

My wife & I visited some months back and were helped by Suzie and shown many different models from Class C to Class A and she explained the quality of one model vs the other (same class) throwing in lots of little stories of Rv’ing and about the manufacturers. We explained we liked the idea of RV’ing but had never tried it. She understood completely and we left. We went back in this past weekend and found Suzie helping us again. Well she was very helpful once more and we are hoping to buy one after renting in Canada we knew we loved it. I read some other comments. Perhaps we were lucky but there was a couple of witty comments that I thought were actually funny and on reflection some people might think were rude but I just think she has a good sense of humor. (We are from the U.K. so that kind of humor is prevalent everywhere there). Consequently we got on great with her. At the contract signing Doug, who manages the team only joined HappyDaze a couple of months ago, was a complete gentlemen and explained every detail. Suzie gave us both a big hug before we left!
Note I visited the other RV shop in Dublin and they were polite but left me to wander around their huge collection. I wanted a smaller RV but with a diesel engine and the one they had had just been sold. The salesman showed me it and took my phone number and would let me know if they got a similar one in. Never did get a call and it has been around 4 months. Note this is the type (Sprinter Prism) I’m getting (all going well) from Happy Daze.

My husband and I also went today 8÷18÷13 and the sales lady Suzie was the nastiest person I’ve met in a long time. We went in there to look at RV’s and she said she didn’t have too many for us to look at. When we told her we saw an RV at another dealer that we liked she said to us «Why didn’t you buy that one?» very nastily. My husband and I just left and shook our heads.
DO NOT GO HERE*** NOT ONLY WILL YOU WASTE YOUR TIME BUT YOU WILL BE EXTREMELY MISTREATED!!!

Today is Sunday 8÷18÷13 and I wish I read the reviews before stopping at this RV place.
Our experience was very similar to the other reviewers.
Just to add that
I felt the crazy lady (sales lady with no skills) was almost territorial and almost ran us off the property.
How dare us not to just walk in and purchase a brand new RV within 5 minutes… is what came across :)
We are such low class people we wanted a used RV, hmmmmm
My wife added she would not answer our questions…
I don’t know what got into me to want to look at RV’s before I purchase one… I must be messed up or there is something i am not understanding about shopping for RV;s…

I considered removing my previous review later but re-​read it and, hey, it described exactly our experience. Not to mention that she said to my male companion, «if you have to ask what the gas mileage is, you can’t afford an RV» (to which he turned beet red). Hey, there’s nothing wrong with asking when you are comparison shopping. The 2014 models vary considerably from the 2006 models she was selling. It was a fair question. The new models are all aluminum and some even fold down to reduce drag! I will give her this: She personally owns all types (A-​C) and has considerable experience driving all types, even though she is petite. So, being petite myself, she actually sold me on the idea that I could manage a Class A. She is a wealth of information to someone who has no idea what they want. I think she just didn’t like me, or maybe she was annoyed I was with such a cute and adoring man.

«HAPPY DAZE» huh? I think they should consider a name change given the service my husband and I received today! We’ve been thinking about buying an rv or trailer for our family for a few months now and we saw this place on our way home from out of town this weekend. We stopped by here today and were really excited to begin our search. This was the first place we looked. Thanks for ruining our experience, lady. There’s a middle aged lady who works there. The first trailer my husband and I stopped at was parked up against their service shop and had no «for sale» sign OR price so I wasn’t sure if it was even for sale. As soon as she walked up to us, I asked if it was for sale because I didn’t want to walk into someone else’s property! I was being courteous, sorry if my apparently stupid question was too much for you to handle, lady! She replied to me «it wouldn’t be out here if it wasn’t», ok good way to start the downhill spiral.
My husband and I have never really been inside these things so I particularly was excited and wanted to see everything and how the tables fold out and all the cool stuff this thing did. She was pretty rude when I asked to fold out the table to see the sleeping space. Which I don’t get, because it was a pretty simple task, no other customers were there to attend to, and we even helped her pull it out! After that I ONLY ASKED if the other couch pulled out too and even told her she didn’t have to pull it out, i just wanted to know! She went over and FURIOUSLY ripped the thing out and turned around and snapped «there, ya see!?» She was so rude about every single question! Very condescending! Just a straight up b***h! I mouthed to my husband «let’s get the hell out of here» and walked out. She snapped at me to come back inside and help reassemble to table, which I did not step back in there. My husband helped her and we got the hell out of there. From there we went over to Sky River RV in Dublin where we were treated very PLEASANT! And we will be giving Sky River RV our business for sure! Sounds to me by what I’ve read in the other reviews for Happy Daze that this woman is also a snob about money. Here’s some advice lady. If you’re so rich that you have no problem telling people who come to your business willing to spend money that they can’t afford your product… hire yourself a real sales person and stay in your office. You have no place on the sales floor! Worse service ever! Still can’t even believe this lady!

One star is too many for this place.
The older «lady» who finally came out seemed VERY annoyed to be bothered by prospective buyers. She never gave her name nor asked ours. She was very very sharp in her tone and had many «I don’t know» answers to our questions and made no attempt to find out any answers. She also said, «Nobody makes what you want.» (We are looking for an RV to accommodate my husband, myself and our two children.) Although there were no other customers, she seemed very anxious to get rid of us. She got her wish. We left and will NEVER come back. I can’t imagine how they ever sell anything.

Very helpful & nice staff!