H&R Block

I had done my tax work via turbotax and taxcut. I wanted some verification though, so I called h & r. The lady on the phone said that they could look over my stuff for free and I’d only have to pay if I ended up filing with them. I said «no one works for free. Are you sure?» She said yes. I walked in and sat down for my appt. The «tax person» said «I can only answer questions. I can’t help you unless you have a specific question. For me to do your taxes would be about $ 350.» All I could do is hold my tongue. She did glance over my previous year’s taxes and quickly she found an error! Boy she was so proud! She said I didn’t enter a refund on line such and such to which I said «refund? I didn’t get a refund!» «Oh» She said.
These people aren’t qualified to do taxes any more than I am, and they aren’t honest. I specifically asked what the cost would be and the lovely lady on the phone said nothing unless I file. That’s dishonest business practice!