Glamour Nails & Spa

This nail salon has the worst customer service I have ever experienced. I had been a regular customer for a year. My gel polish with acrylic top coat started peeling off two days after I had my nails done. I assumed there was something wrong with the product. I made an appointment with Amanda so she could redo the polish. She was snippy and rude. Much to my surprise, she kept insisting that I did something that caused the polish to peel off. I have had the same process done on my nails for more then 10 years and never has the polish peeled off like it did this time. Amazingly, while she was reluctantly redoing my polish, one of her co-​workers was sitting next to her adding thinner to at least a dozen or more almost empty bottles of nail polish.

Do not go here they are very rude. Their customer service is the worst ANDY did my nails he did a horrible job!

I came in to get a mani pedi. I had called ahead to verify a student discount at 10% off. Andy did my nails and, like other customers have noted, had nothing to say. I tried to engage him in conversation unsuccessfully. But that wouldn’t have prompted this… what came next did…
When it came time to pay, I said that I was going to use the student discount. Andy pulled my card away from me, looked at it 4 times and said, «When does this expire?» I said it was current, they don’t put an expiration date. Then he asked me, «How old are you?» I couldn’t believe it!!! Shocked, I told him my age (none of his business), and he LAUGHED at me saying, «No, student discount is for age 22 and younger.» I pointed out there was no mention of that in the ad or on the sign in their business. He went to go ask another woman and came back to give me the discount. It was humiliating. This is some of the worst customer service I have EVER experienced.

Went her with my girlfriends for some much need R&R. First time here and for first impressions it was very nice. I got the luxury lavender and even though it was pricier then I am use to for a pedicure it was all well worth it. Only because I was with friends I stayed awake if not I would have dosed off. Super clean and very relaxing.

Come see Amanda!!!
She is the absolute best. Very very sweet woman. She truly cares about doing a good job!
Not only does she do the best nails and rockstar pedis, she is amazing at eyelash extensions!!!
Ladies if you want to wake up looking good these are a must.
They make it possible for me to wake up and go if I need to all while still looking put together. I get compliments everyday!!!
Make a appointment, go see Amanda today!!!

I will never come back because of Amanda. She was rude & rough with me as soon as I sat down. The other workers there were super nice and the décor was relaxing. It was really just her that ruined it.

I’ve been going to Glamour Nails since they opened their doors. Andy has been very good and knows exactly what I want. He’s patient and takes his time to do the job right. Never rushed! There are other nail salons closer to my home but I always prefer to go to Glamour. They’re great for pedicures too and never push extra services. always a pleasant experience!

Finally !!! A great pedicure spot in Livermore… they have so many choices for services and prices are reasonable. They are very friendly and the ambiance is soothing.

Amanda needs an attitude adjustment. For some reason she was nice and friendly to every other customer but my friend and I. I would have gotten eyelash extensions done by her if she wasn’t so rude! On the bright side everyone else was nice. The salon was well kept and the music was relaxing. Won’t be coming back because of Amanda.

Walked right in with my 5 year old and the took us right away! They took their time too (which I loved). Other places seem to rush!

My nails were lovely. The gentleman who took my reservation apparently did not communicate it to the rest of the staff so there was some confusion on my 3^rd visit. They are low key, pleasant and have many extras if you like.

Love this new nail salon. It’s nested between Rick’s barber shop and anytime fitness by the older Lucky’s. I used to go to Crystal Nail Salon off of Airway and although I loved that place I don’t love 580! It should be a 5 minute drive from my house but not during traffic, which is ²⁴⁄₇.
I called 20 minutes before arriving to ask about the volume of customers and they said come in 20 minutes. I expected to wait but they were honestly ready when I got there-​score!
I got the Mango pedicure. It was more expensive than a regular pedi but worth it (I dont get out much by myself because of my 18 mos toddler so I felt like pampering myself). It smells great and the overall service will be a repeat. My nail technician was Linh. She’s awesome. She did not rush, grant it it was a Thursday early afternoon, but nonetheless she was thorough and attentive.
I’m not sure why some reviewers complain about the social skills or language barriers of the nail technicians. It’s a nail shop not the salon. I don’t mind either way. Linh was nice to talk to and just great overall.
This spot is my new favorite nail shop.

The first thing is that it’s just 5 mins from my home, I love it, I was driving to dublin, Amanda did my nails is exactly how I wanted them, narrow almost to a point but then square at the tip. She did not over load on product, I have my own nails so I only need a light coating of acrylic, also she did not over clip my nails when prepping my nails. She worked fast and accurate. Then I had my lash extensions done, they were beautiful, it took time but they were not over done, a bit thick but not glamour thick, and they’ve lasted a long time, I just love them. I’ve gone in for my fill and it was less then 45 mins.
The shop is very clean beautifully decorated, service is always been exceptional.
Today I had a luxury pedicure by Andy it was absolutely fabulous, it put me to sleep, he cleaned out the tow Jamsie cleaned out the side of the big toe nails which I absolutely love cut down some of the ingrown toe nail I’m a very happy queen

Just came in today for a pedicure, and was blown away!
I decided to spring for the «hot stone pedicure» and now I don’t think I could ever go back to a standard pedicure In addition to all of the regular cutting, filing and cleaning, this pedicure featured a warm oils massage on my legs and feet, followed by a nice, long hot stone massage on my hands and feet, followed by a paraffin wax dip, and while that was on my feet drying more oil massage on my legs. Once the paraffin was dry it was removed and I got an even longer foot massage. Heavenly!
After all that I got great toe polishing that looks wonderful. I can’t recommend this pedicure enough. I will be back again. Thanks, Johnle!
S

FINALLY! A nail salon I absolutely love and had amazing customer service. Amanda is such a kind woman and did a great job! Many years I’ve looked for a good place in the town I live in and was never satisfied with the outcome. I highly recommend this place

Excellent choice for waxing and eyelash extensions. Amanda is awesome along with the whole staff

This was our second time here and our experience was not good. They were not busy when we had arrived for our scheduled appointment. After waiting for another 45 mins they finally took me and Amanda was rushed and not really doing a good job. Some of my nails are not straight and not even. Driving me crazy. On top of the horrible job with my nails they do not have enough technicians for busy weekends. Many people kept coming in and when asked with how long it would be they responded with 10 – 15 mins when in reality they had more than three people sitting in the pedicure chairs waiting for WAY over the time they were given.
Will def. not be coming here again!

A man did my gel manicure, and I really liked him. He was very nice, personable, and funny too. They have so many different gel colors, it was almost overwhelming! But you can never really have too many options.
The price is reasonable ($ 28). If I still lived in Livermore, this would probably be my go-​to spot for gel manicures.

Amanda is my go to lash girl! She really takes her time on each lash and you can tell that she cares. I’ve been coming to her for a while and I love how detail oriented and careful she is. I feel right at home and I know that my lashes are in good hand.
The environment is super clean, soothing, and comfortable. The staff is super friendly and the service is excellent. I’ve had a few pedicures done here well and I love the Hot Stone package! Feels heavenly!
I highly recommend her and will keep on coming back!

I’m still here getting my nails done by Andy and my first impression is nice salon but not much customer service. I like friendly people I like some communication with me. I mean you don’t have to be a chatter box but make me feel like a important new customer. Andy asked me 1 question did you get your nails done here last time? As I started to respond no I just «he walked away, then continued to sit in silence while he does my nails.
Ooo wait he’s asking me a question.
2. Question is are you working? I say no I’m getting ready for a wedding for tonight. Silence I wait and then I say it’s in San Jose. Silence. I stop talking. No more communication. Ok I’m bored.
Now he’s painting and placing the jewels on my ring fingers. Loving how my nails are turning out. Ok he’s done and now he’s starting to talk he asks me how I like them? I say very nice. He says thank you $ 38,.
All in all, I try this place out again but maybe I’ll bring a friend so I’m not bored with the lack of communication that takes place.