Future Energy Savers

OMG… two appointments and two no shows, without calling. After waiting I called the office and ask the call taker for a manager. The csll taker said we was the manager and acted worried when I told him the sales rep hsd not shown. If thry are doing this type of stiff now what’s going to happen afyer I buy. No way. Sorry too much competition for solar.

Let me start at the end of the story where I am standing in front of my PG&E meter at 3pm on a Friday with glorious blue skies watching our meter spin backwards at 4kW /​hr. It would be hard to erase the smile on my face and the satisfaction on getting one back on the big bad PG&E.
The sales pitch is similar to buying a car however the reasoning is pretty solid and hard to turn away from. Drop our enormous electrical bill from $ 400 a month to $ 0 or $ 50 depending on the month while purchasing the system (not leasing) at a rate of $ 200 a month. We just cut our energy cost in half! Once the system is owned outright our cost drops significantly.
Our installers arrived on time and spend the day placing 20 panels on our roof, they never stopped working, were extremely polite and happy to answer any questions I had. Some of my roof tiles (concrete) were broken after the install, I expected some tiles to be broken. The installers told me they would return in a few days with new concrete tiles to replace the broken ones and in the mean time would glue the broken ones together. Three days later the installers returned with enough tiles to replace the broken ones and even left me a few extras encase some break in the future. I went up to my two story roof for the last time to inspect the roof tiles, the color matched and the roof looked good as new.
I can monitor my system from my laptop and can’t wait to see my next electrical bill, especially the one were I see credits on my account for selling my own generated electricity back to PG&E.
Future energy savers did everything they promised and more. Not only would I do this again with them but I am spreading the word with my neighbors and co workers.

I am so happy that I went with Solar. We had a great experience meeting with their Sale Rep and was convinced that we needed to go with FUTURE ENERGY SAVERS! Going with FUTURE ENERGY SAVERS is one way I am supporting local business here in California. The install of the System was prompt and professional. Whenever I contacted the office the office staff or sales rep returned calls/​emails promptly or remediated the issue within one business day!

I looked into solar approximately 3 years ago with Future Solar and decided to hold off until just last month. I went back to Future Energy Solar because my neighbor said they had a good experience with them. After having the salesperson come out to our home we decided to sign a contract and move forward with the project.
Now the contract has a three day «cancellation» policy, which I was aware of. What I wasn’t planning for was an audit judgement of 10K that I was notified of approximately one week AFTER the cancellation period.
I contacted Future Solar and spoke with the VP regarding my situation. He was not sympathetic to my situation and would not allow me out of the contract stating they would place a $ 2300 lien in my property if we didn’t move forward with the install.
Now do I have a LEGAL leg to stand on, probably not, but this company is forcing me to spend $ 2300 that I don’t have, just to make sure they get some money for NO physical work that has been actually done.
The company claims to be a «family run» business. Is this the type of treatment you want from «family members!?»

I wasn’t sure about getting solar at first. I meant with the sale rep. and she explained to me the benefits of solar, (I, E, the money you be saving, greenhouse footprint, rebates, etc.) it is a long term commitment, so you have to think about the money you be saving down the road. The person was very nice and personable. I did run into a slight problem with time it did take a few months from the time of sale to installation, then a slight problem with getting the new meter installed from the electric company but that wasn’t «Future» fault. Now that the system is up and running I have noticed a difference in my electric bill. I have just had the system running since late June and can only predict that my bill remain at the lower price. As I said before if you decide to go solar remember its a long term commitment you will see the benefit of solar down the road.

I usually avoid solar sales people at all cost. It was difficult for them to understand that I had already done the research and made the determination that solar was not for me at that time. I did accept a home visit by one of the Future Energy Savers sales/​consultants just after purchasing an electric car. I didn’t know what the impact would be on my electric usage and costs. The salesman gave me the information about Future Energy Savers and the equipment they would install and left me alone to research and monitor my electric use. Six months later I received a call from their dispatch office to schedule a follow up. I had a different salesperson arrive and he treated me equally nice. During that six months my electric bill went WAY UP. Solar was definitely an economically feasible option now. They analyzed my electric usage and quickly gave me a quote for the proper size system for my usage.
I chose to finance the solar panels through Future Energy Savers default lender. This was very simple and easy. The payment on the 10 year finance will end up being less than my old electric bill.
The installation was very fast taking only about 4 hours. And they did a superb job. There was no debris or garbage laying around when the job was complete and the installation looks very «clean».
To summarize a few points why I chose Future Energy Savers as my solar company:
1. low pressure sales
2. They install American made solar panels
3. Quick and easy installation
4. Long term performance guarantee
I highly recommend Future Energy Savers for anyone in the market for Solar energy.

Compared quotes with a few other companies. The other companies were pushing lease very hard which we were not comfortbale with locking in for 20 years. Sales rep was on time and covered our questions. Everyone we dealt with throughout the process was friendly and helpful. The truth is, we will be paying the same as prior pge, if not more, for close to 8 years when you factor in the cost of our panels, so our investment was a long term decision so that at some point in time we pay less or close to nothing. So while the PGE bill is far less (which is a great thing), you have to take into consideration the cost of the panels and factor that in to your overall savings…
Only suggestion for improvement would be to have a single client/​project manager and lay out a documented timeline for customers so they know what to expect and when. There were far too many people calling or emailing and it wasnt clear to me who owned the customer relationship. At one point there was some confusion about when the installers and the inspector would need to be at the house and an appt was set up without anyone speaking with me to clear the schedules (the man indictaed someone else had called me and set it which wasnt the case). It was eventually all cleared up, but it could have gone smoother if there was a customer project manager managing all the communications.
Net Net — I am happy with the work, the placement of the panels and box and my new PGE bill! Those I worked with through this were very friendly and helpful and responsive. Nothing went wrong but also wasnt blown away by price, etc. I would recommend them to friends/​family to consider.

I was recommend to this company from a coworker, and was told by him that looking into solar panels is not apple to apples. There are so many differently constructed solar panels from all over the world and I think the key is getting American made panels which future energy savers has! Their panels are made in Oregon and are guaranteed to produce the energy that they were made for. Plus the entire project is warrantied from the first screw to the last screw. Once I decided to move forward with solar the process moved quick. As quick as it can because sometimes pulling permits from the city can take time. The panels took half a day to install and as soon as they were done my system was active. My average bill pre-​solar was around $ 250 and now it’s around $ 40. And on top of that PG&E owes me money now! Not to mention the $ 10,000 tax credit I’ll get next year. I don’t understand why everyone has not gone solar yet. As far as customer service, the sale rep that came to our house was friendly and explained everything. I felt that once I agreed to get solar communication lacked a little bit but I did get all the info I need. Overall it was a very smart decision and would recommend this decision and company to anyone!

Saw Jeffrey A.‘s comment to my post. These aren’t young kids. They’re adults. They’re adults who are choosing to ignore a «No Solicitation» sign because they believe they’re better — better than everyone else who sees the sign, and graciously decides not to disturb the family. They believe that the «importance» of what they have to say overrides the family’s wish for privacy. And then they argue with the homeowner over the definition of «solicitation». Come on. This is not «kind and courteous» behavior. It’s boorish, and unwelcome. And apparently (referring to other posts here), not a one-​off complaint with Jeffrey A.‘s business behavior.

This is not about the product and my neighbors had them and ended up switching to other companies because installation and professionalism was unacceptable. They are rude sales people with bad attitudes. They came to my door ringing the doorbell, hollering thru my gate, and banging on the gate waking up my one year old. When asked about the no soliciting sign he replied that he wasn’t selling anything with an attitude. When my wife told him he woke up my child he replied that there should have been a sleeping baby sign on the door. If their canvassers are that rude, I can imagine how the rest of the business is and their Unilocal ratings are on average 2 stars. I recommend you look elsewhere for solar panels because if they are this bad in customer service and sales, just imagine if you have a problem with the panels!

This review isn’t for product it’s about their sales tactic. We very clearly have a NO SOLICITING sign next to our doorbell. These sales people always knock and ring the bell. When we politely point out the sign they try to say they aren’t soliciting. UMM I think their company needs to explain the definition of soliciting to their sales people.

This review is not for the work done. But for the missed appointments.
They missed four appointments and every time they try to blame on me that I was not available or changed the appointment etc.
Don’t waste time with these flakes.

could be better customer servise

We had solar installed in Antioch, CA in June 2013, and have been happy with our P G & E bills so far. The problem isn’t the solar panels themselves, it’s the employee’s that work for the company, their over-​promising, and lack of good business practices and common sense. After they installed our solar panels we asked them if they had broken any of our roof tiles, and at first the guy said no, but then came out and admitted breaking a few. He said they would source the tiles and replace them. He ended up using tiles he had at his house that didn’t match. As they were propping the ladders up against the house they chipped the stucco on the house revealing the old paint color underneath, and left bolts, wires and scraps all over the side of the house. We had to ask them to repaint the stucco, which they did (It was agreed upon in the original sale that they would paint if we provided it, but they acted like they didn’t even know they did anything wrong by chipping it in the first place). We had the solar panels for approx 2 months when we noticed pigeons were nesting under them and crapping all over our roof and side yard. We asked them to put up some mesh around the panels, which they did, but they neglected to put any along the side where the birds actually fly in, citing it was too difficult. Now we have even more pigeons nesting. It’s now Oct 2013 and we were supposed to have someone come out today between 9am-​12pm to assess the problem. No one ever called us, so my husband called their Livermore office. They said he would be calling later in the afternoon. It’s now almost 5pm, and no one has shown up or called. If this remaining issue isn’t taken care of soon, we will report them to the Better Business Bureau.

If you see these people come to your door I suggest you lock your door! This company gave us a quote that was twice the amount for the exact same system as 2 other (reputable) companies! We found out they were notorious for being evasive and overly priced. They pocket the money and canvass the neighborhoods for other victims to scam. The sales rep was not knowledgeable about solar nor did he give me a straight answer to any of our questions. His quote was handwritten on a legal pad and he estimated a system without knowing what our average bill was for the past year. He said they don’t measure our roof nor estimate the system until after the sale! Other companies came out, measured our roof and gave us a printed quote with all sorts of information and answered all our questions. Don’t let Future Energy Savers scam you. Do your research and you will reach the same conclusion.

Future Energy Savers gets a 2 thumbs up from my husband and I. The staff was professional from the sales rep, Jose that spent hours with us explaining how we will no longer have an energy bill in detail and answered all of our questions to the engineer that came to our house repeatedly to make sure everything was on schedule and going smoothly with the building inspector, the Fire Marshall, Turlock Irrigation District, etc. They even submitted our rebate form with TID for us. It is refreshing to work with a company that truly puts the customer first. Turlock Irrigation District complimented Future Energy Savers work stating this is not always what they see as far as quality and neatness. We are 100% satisfied customers and are so glad we went with the top quality company that Future Energy Savers is.

ok jackass. stop calling me every few hours every day. if i don’t want to talk to you guys the first time, repeated calling is certainly not going to help