Fitness 19

I’m from out of town and after going to three different gyms just to train for a day finally Fitness 19 was totally cool and allowed me to workout for a low, low price! Staff was totally cool and helpful. Thank you! Will be going back improve before I leave town. Definitely recommend this gym if you live in Livermore. I powerlift and this gym had everything I needed.

After overpaying at 24 Hour Fitness for a couple decades I decided to give another fitness center a shot. I’ll admit not as well equipped and the locker rooms ARE pretty minimal, but for ¹⁄₃ of the cost as the 24 hour franchise I think I can live with it. I haven’t seen it so crowded that I can’t get to the equipment I want which is a plus. The Pleasanton location is much bigger than the Livermore. It’s weird too, they only offer spin classes at Livermore and not Pleasanton. I haven’t tried any of the other gyms but so far so good.

This is a good facility but customer service is not something that some of their managers are very good at.
I left Livermore in September and asked them to cancel my membership about a week before I left. They told me that I should suspend for $ 5 per month in case I happened to go back to Livermore. This was a very slight possibility but I took them up on it.
In December, when I found that I would not be returning to Livermore, I called and tried to cancel my membership. They told me that I needed to come into the facility to do that, that I could not do it over the phone. I informed them that I was not living in the state and as such it was impossible for me to do so. In that case they said, I needed to send them a CERTIFIED letter to cancel. I insisted on cancelling over the phone since much larger corporations, such as Comcast, Verizon, etc. let you cancel via phone by having you verify some personal information. they refused but I insisted that I was cancelling immediately.
Recently I found continued charges on my credit card from Fitness 19. They have been Charging me all this time so I called them again.
When my call was answered I asked to speak to a manager. The person who answered the phone immediately took a rude and combative tone with me and responded with, «how can I help you?» I had to ask him if he was a manager as this was not something he offered.
I told him about my situation and he responded with, «we don’t take over the phone cancellations, in fact, that is ILLEGAL in the state.» Seriously, cancelling an account is illegal in the state? That was such a blatant lie. It may be Fitness 19 policy intended to make it very difficult for you to cancel once they’ve lured you into their «suspension program» but it is not illegal in the state, that is obviously false.
In the end, they win and I will send them that certified letter they demand from me in order to cancel. I will make sure also, that all of my friends in the area know about their ways.

Not bad for low cost no frills gym. No posers here. Would like to see wireless connection offered. No adapters on the machines for newer phones to connect to a/​v system and monitors.

I love
Ronza Bargas
Zumba Class. I only for funn at Zumba!!!
Music and Energy great Dannce moves
Thankyou Ronza…

Manager ryan is straight d bag. I got call from fitness 19 saying zero down 6 bucks a month. Called got ryan. Told me he would match it. Went in and got year round menu. Wft. Was told id get deal. Was stuck with ryan that should be working at burger king. No sales skills. Pick from real round menu. idiot d bag.

I belong, or have belonged to several gyms in the region including Fitness Systems, In-​Shape, 24 Hour and now Fitness 19. Fitness 19 doesn’t have some of the bells and whistles of some, but if you’re looking for a no-​nonsense place to get some exercise, a decent array of equipment (and ample cardio), hours that make it accessible and friendly staff, for an affordable price, this is a good deal.
Opportunities for improvement: Parking — it’s in a strip mall with a dollar store, Grocery Outlet, a laundry mat, liquor store, Goodwill. Plenty of traffic on weekends and hard to find a spot. Also, the locker rooms need to be updated — some new tile, flooring, and, importantly, soap dispensers (there are none in the shower) would help.
Finally, stay open at least until 9 on weekends — there are people who work weekends who like to work out after a day at work.
Still, for less than $ 20 a month and a month to month contract, it’s a good option.

Aaron has done an outstanding job as the manager of the Livermore facility. The gym is very clean, the employees and friendly and helpful and the trainers are excellent.
I have worked with Aaron as my trainer and he is knowledgeable, and focuses on his clients during the workout session. I have worked with other trainers and Aaron is the best I have worked with.
For the money the Fitness 19 in Livermore is the best deal in town.

Nice gym, just wish the TV’s over the treadmills were positioned better for viewing, definitely need fans on warm days there isn’t much air circulation around the treadmills.

After being let down at 25 hour fitness, me and my husband are VERY glad to call fitness 19 our new home. We are avid gym members and this has got to be in the top 5 gyms I’ve ever been too. Been meaning to give them a review for awile now.
1. The staff here is incredible. Aaron, who signed us up, is incredibly knowledgeable, professional and polite. We have watched him help the younger kids around the gym with form and diet constantly.
Has got to be one of the nicest salesman I’ve ever met.
2. Someone is always cleaning at this gym. Very appreciated.
3. They don’t have towel service, but for 14 dollars a month I am content with bringing my own.
4. The staff makes us feel like family, Aaron and the other manager run a tight shift and it reflects from the staffs behavior.
I am very glad this gym is so close to home for us and not to mention they have the best price. If you haven’t checked it out yet, do so soon!

Went in here as a guest with a friend who’s a member a month ago, I’ve decided I finally want to get in shape! (Finally…) the facility is clean, and I feel you get what you pay for. After my temporary guest membership was up, I decided I’d sign up for sure. Aaron was super friendly and helpful through the sign up process, be went through the break down of the prices and fees etc. The rest of the staff are friendly, courteous and I always see atleast one employee cleaning something.
I especially love chatting with Mason in the morning, he’s been nothing but motivational and helpful.
Thank you guys for helping me get on track to getting in shape!

I moved away and no longer go to this gym, but I thought it would be good to tell my experience. I went here for a year, almost daily, I had two different trainers in my time there. And I have to say I loved both of them so much, they really cared about my workouts. The gym is super clean and almost all of the workers are so amazing. They have awesome hours for people who work, they even have trainers who will meet at 5:30am! Which is hard to find.

I enjoy that I can go anytime of day and get on any machine. I like that there are sani wipes in the corners to wipe the machines off after use for ourselves.
I wish it opened earlier than 4 am and stayed open later at night. Everything else is pretty good.

WARNING: Decent gym for the money, but a complete bait-​and-​switch job during membership sign-​up.
I noticed that you can join for $ 24 down and $ 12 per moth if you sign-​up online. Sounds great, right? So I wanted to go down there and check it out first. But the guy at the club tells me THAT rate IS going up next month. So he offered this deal: $ 91 down and $ 15 per month and my rate is locked-​in forever. Stupid me, I went for that. However, like In-​Shape, they also charge you an extra monthly fee twice a year just because they can. So it’s like get 12 months of membership for the price of 14! Such a deal!!!
Needless to say, here we are months later and the on-​line rate remains unchanged. My advice: sign up on-​line.
Since we are not talking big dollars here, I can’t complain that much. But what do you get for this price? Read on…
The gym is VERY busy after work in the evenings, but it’s not overcrowded, … getting close though. I can usually get right on the cardio machine that I want. However, almost all the other equipment is getting full utilization, so you either wait or skip.
They have a good compliment of weight machines, but this equipment is getting a minimum of 95% utilization, so you might want to figure out when the off hours are so you can go then, if possible.
The locker rooms are sometimes very dirty. They have these super-​loud hand dryers in there that sound just like a 757 taking off at full thrust. Really loud and will blow your ears off!
A couple of the lockers are broken and it appears there’s no intention to ever fix them.
Parking lot very busy and some people park very carelessly. My car was scratched recently by some a-​hole there.
On the plus side:
Air conditioning is good: temperature cool, and good air circulation — important with so many people in there.
They have disposable sani wipes so you can wipe down equipment before and after use. I really appreciate this because In-​Shape is too cheap to offer this and my In-​Shape membership dues are six times higher!
I see employees going around and wiping down and thoroughly cleaning equipment. Again, this is a nice touch.
If a quiet, fresh smelling, and sparkling clean gym is what you want, you will need to look elsewhere. But this gym will pay for itself even if you only go twice per month.

Manager of Fitness 19 — get some shades for the early morning sun.

I think fitness 19 is a great replacement for this old 24hourfitness. Love the set up. Love the employees.
I also think if you need a personal trainer Richardo Is the best for men and women. He’s a great motivator and he’ll push just enough to get you over your mental hump.

Nice facility at a reasonable price. However, if you plan to do circuit training or have a routine of your own involving several of the machines you will have to defer to their personal training staff if they have clients. They didn’t disclose this to me when I signed up. I was already working my circuit, and «Ricardo» sets up a routine with two female clients including the leg press machine. When I came back to do my third set he tells me I will have to wait until he is finished– even though no one was using the machine at the time. He allowed me to complete my circuit, but only after I insisted. Called the facility to inform mgmt. Ryan immediately places me on hold. Moments later the line picks up at a different location, I suspect with Ricardo listening in. Very unprofessional, needless to say I will be cancelling my membership.

This is a spacious and clean location with a large variety of weight and cardio machines. They have a greater footprint than a lot of other Fitness 19 locations, but I love that they haven’t crammed it full of machines like the others.
The machines are new (or like new because they are so well maintained) and spotless thanks to the manager Ryan, who I’ve seen get on his hands and knees to clean a machine that was left dirty or sweaty by a negligent client.
Parking is aplenty, and it is a sign of their good relations with other businesses they share the lot with that they don’t have ‘No Gym Parking’ signs stenciled all over (like at my regular Pleasanton gym). The bathrooms are a bit small but are adequate and kept clean.
Great gym to go to if you’re a Fitness 19 client!

Inquired about signing up a few months back, I told the employee that I am moving out of state in a few months and wanted Rosie sure that I could transfer the membership with no additional costs when the time came, he told me that would be no problem at all and even looked up the locations in the city I was moving. I signed up and today went in to transfer, the girl told me that in order to go to that other location I would need to upgrade membership and pay more per month, I told her the story and she told me that I was simply mis-​informed probably cause they are a new gym. Sounds to me like a scam to either get me to sign up and pay initiation fees and or to get me to have to eventually upgrade the membership. I will be looking for a better gym in my new location.

First time at this location. I guess it used to be a 24 hour express. It’s definitely a lot bigger than the San Ramon location I used to go to. Everything is super new and clean. The workers seemed friendly. One week into the new year and it wasn’t insanely crowded at 5:30 pm. Even has showers if you need them. I’m pumped to be a regular. (And I’ll be the duke by Wednesday!)