Enterprise Rent-A-Car

Everyone was very friendly and helpful at Enterprise. They are very time efficient. We will definitely be renting again with them!

We’ve rented from 1^st Street Enterprise twice this year and have been very pleased with the experience. Reserving is quick and easy online and the customer service has been quick and courteous. Just wish they had longer hours on the weekends. We will be back!

Roy is great. He picked me up for Livermore Lincoln Ford told me there was most likely going to be a wait, we got there and there was one person in front of me. They kept apologizing for the wait. I didn’t think it was bad considering it was a Monday probably their busiest day, and I’ve heard many horror stories of the waits family members have had at other places. All the gentlemen were very friendly. Keep its up guys!

Was sent here by Livermore ford since my car was in need of repair. Gentleman named Andrew took care of me quickly with no or problems. Even though my warranty company was closed Andrew was able to set me with a car without charging me. Since he would follow up the next morning with my warranty company to cover the rental expense. And returned the car Andrew said it was all taken care through Livermore ford and my warranty company so I was good to go.
Thanks

great service guys! you made it right with the Lexus is 250 thank you

AVOID THIS PLACE AT ALL COST IF YOU ARE NOT WHITE!!!
so the Donald Trump look a like that works here was just a dick to my mom when she went in to ask to rent a car, she said she has never felt more humiliated ever and called me crying, she had everything they asked for and they still wouldnt let her rent a car in the emergenxy she was in, Fuck that puto and this place. Best place to get a Car at Great price is Avis a couple blocks down the same street! Trust me at avis they gave my mom a car right away but not only that they gave her a suv for the price of a compact car.

I had to rent a car cause mine was getting work done. I also happened to be moving. I asked if they had any cargo vans and they said they rarely do but they’d look around for me. When I came to grab a car they had it. I was impressed. Good chain of an ok company. If you have to rent a car in Livermore, do it here.

The guys that work at this enterprise are simply incredible. I was a real pain and needed to change into different cars and they were more than accommodating. Matt helped me into my «first» rental and was extremely nice. Andrew was always there to answer my stupid questions and make me feel at ease!!! Thanks you guys!!! Keep up the good work. And if you need a rental go here, I’m sure you will be just as astounded as I.

These guys (and gals) at Enterprise Livermore are awesome. Professional, customer-​centric, and efficient. This is my favorite car rental location ever!
AAA+++

Great experience all the way around. The staff is very friendly and accommodating. The rental was clean, new, and ran great! 5 stars, great job guys!

This location/​company once again exceeded my expectations. They are so wonderful, accommodating and friendly!
Thank you Ryan for your excellent service.
I booked a rental online from a different company in another city. Called Enterprise to see if they could match or beat the price. They weren’t able to beat price but little did they know I was willing to pay more to use this location. When I arrived they ended up finding extra discounts and the total came to less than stellar price I’d asked them to beat. The bonus was being able to select the vehicle I wanted. I chose a Chrysler 200 and it felt pretty luxurious to me!

Nice and friendly staff :) thanks Tyler for your help getting suburban at the last minute !!

Wow I literally was treated like family here. I definitely recommend coming to this location! Matt and Ryan (and the guy that went to pick up the car) went above and beyond to place me in the vehicle I wanted and went out of their way to pick the car up from another location for me! If I could give them 10 stars I would. They were very professional and kind. I’m definitely coming back here for my future rentals!

I had to put my car in for service and was shuttled to this location to pick up a car. This location looks like it is a double wide trailer. The young man inside greeted me and gave one option of what cars they had. I noticed some SUV’s and compact cars. He said a malibu. I requested an SUV. He was going to show me 3. I opted for the Buick Enclave. With that being said i signed for the suv and was on my way. The first thing i noticed was the windshield had a foggy glaze to it on the inside. There was something on the steering whell. Then what appeared to be left over marijuana particles were in the cubby hole. Ugh i peered between the driver seat and console and there was a fry and napkin. Ewww! To think they had the nerve to hang a green tag of what they did clean etc. You can look at the photos yourself. Glad i wont be in it for too long.

I rented twice recently and the employees here were helpful and friendly. They accommodated my request for a certain car and made the whole experience easy. My boyfriend told them he will rent from Livermore from now on rather than his local Enterprise. Thank you!

We stopped at this location while on our way North to add a driver and see if something was wrong with the car simce the «engine» light on our rented Chevrolet Impala turned on 100 miles prior to arriving to this location. The employee was very nice, took a look at the car and told us that it might be the gas cap, that’s what we thought, and offered to change the car if we feel unsafe. Unfortunately, they did not have many options except for another Chevrolet –_​– –_​– We decided to continue with the current car until we reach our destination.

Rented a van from this location. Verified the type of van which was a new Ford model. Was promised I would get either a 12 or 15 seater. They out a note that I would prefer 12 passenger.
I drive by the day of pickup and saw a guy 12 passenger. I called immediately to see if I can come pickup that car. I was told that was reserved for a priority customer, and was told I would get 12 passenger car.
When I went later in the day to pickup the car for our rental, to my surprise not only did I not get the 12 passenger, but the van type was now changed to 115 passenger GM. This is one of those old can types and not comfortable.
During our trip, the car passenger door couldn’t be opened from inside. It was not the child safety lock.
Needles to say the customer service at this location sucks and will not rent from them again. The customer service agent asked if I got good service. I told her the issues and all she said was sorry she could’ve offered a discount, but didn’t. I would give no stars if I could.

Chad and all the guys down at this enterprise are great! They really work with you and get you a great car for a great rate. Highly recommend these guys over any other

I visit enterprise every week everyone is very helpful. spacially manager in charge jade. omg he goes out of his way to help customers. Thanks Rayn also For Your help. thanks Guys Keep It up.

What can really be said about an Enterprise? I mean, you are there because your car broke down, you are traveling for work, or for fun, or I guess various other reasons. Either way, you are there to get a car that you would probably never drive otherwise.
What does set this particular Enterprise apart is the staff. As a frequent customer of theirs, they are always very friendly, helpful, and happy when I am in. They are quick and efficient in getting me into the rental and on my way.
I haven’t had a ton of experience at renting from other locations, but I will say this one does a great job.