Dowd Interiors

My wife and I have been doing business with the Dowd family for over a decade, and our extended family has been for much longer. They have a really nice selection of beautiful furniture at reasonable price. The employees have always been friendly, knowledgeable, and professional. Almost all of our living room furniture has been purchased here.
It is a locally owned family business, which should be supported by the community.
The reason they only get three stars from me is, the store’s return/​refund policy. They will only refund your money on a defective piece of furniture. They will exchange an item if it is leather or solid surface. If an item is fabric, and you decide it is not right for you, you are out of luck (No refund or exchange), per a conversation I had with them this morning. I was very disappointed to learn this policy the hard way, we now own a piece of furniture that will not work for us. I would have an easier time accepting this if the item in question didn’t cost more than $ 2000, big time bite in the wallet.
Now for the bottom line: If you are absolutely certain that you want a piece of furniture, you won’t find a better place to do business with. As with anything these days, buyer beware and know policies before a purchase. The store policy will make it difficult for me to do business with them in the future.

Fantastic experience.
We recently bought a chair and a couch and it was the best furniture shopping experience we’ve had.
They carry a lot of Flexsteel stuff, which is really solid furniture.
They encourage you to sit in everything they have rather than looking at you odd like most furniture stores if you don’t buy the first couch you sit in.
They don’t push the expensive fabrics but they will show you the options and are just as happy to sell the cheaper option (actually they seem thrilled that you saved money when you do).
I usually dread shopping for furniture but this was really nice.