Ultimate Auto Body Werks

Ultimate is awesome. They’ve fixed my car numerous times and always only charge what they need to. They have a good connection with car rental companies so you get a good price on rental cars if your insurance doesnt cover it. The owner, Cullen, and the lady behind the desk, Debra, are an awesome team. Always happy in here and always ready to help.

Stay away!
This is not a great local business!
A bald guy, that is the owner, Mr Cullen Allen, threaten my wife and then throw papers and keys at her while he and a female manager cursed at her.
All because she asked why the car have been there for several months and why it’s not done?
Take your f… car and get out of my property. I did not wreck your f… car… you wreck your own f… car.
Incredible behavior of adults.
Would not recommend this place to anyone!

Like Dezirae, I was floored to hear the way the muscular bald man who seemed in charge completely lost it while I was standing there waiting for an estimate. Cursing, yelling, carrying on about another customer right in front of me. Anger management help appears necessary for this man. I couldn’t believe my eyes and ears. The poor employees did their best to apologize for his ridiculous outburst but I was a lost cause. I left immediately and will never be back.

The only reason I visited the place is becuase Gerber Collision said they were able to repair my car, but there was backlog from hail damage in denver area, so I had to wait till september to get my car fixed.
In order to get my car fixed quickly I called Ultimate Auto Body Werks. I called them one day ahead of my visit, the girl on the phone said to come by for an estimate and they could do an immediate repair if possible. I gave her the make, model and informed them I would be paying out of packet for head light and bonnet damage. The girls even mentions that Honda car parts are easily available. I again called on the day I was visiting to make sure everything was fine to get an estimate.
When I showed up the lady behind the desk did not acknowlege me, let alone greet me. I had to call her to come help me. After she came up to help me, she asked me to fill up my contact information. Suddenly a bald headed guy shows up doesn’t even check my car (and doesn’t even greet me) and says we don’t do old model cars, something like they don’t have spare parts for 96 honda accord model. Either way I told him to check my car. He comes back and gave a phone number for OEM parts dealer and says he can’t do the reapir work. Also on a side note the lady behind the counter seemed intimidated by this bald headed guy, they were talking about a PO number missing and he seemed a bit agitated with her.
I don’t understand why they told me to drive there over the phone, if they knew they wouldn’t carry the parts.

I work in customer service and genuinly care about the experience my customers and patients have with me. I’m a ham for friendly service.
I was referred to Ultimate Auto Body Werks by Groove Subaru after my 2014 Outback was hit on Colfax and we had to get the front bumper replaced.
My first phone call (with Rob? Ron?) was very pleasant and informative. He was so polite. I was able to come in without an appointment for an estimate on the damage that day. They were BUSY but pleasant.
In less than a week’s time, we’ve gotten our estimate, dropped our car off and picked it back up and it is as good as new. The staff have been fantastic. They offered to drive my fiancé to work after dropping off our car if we couldn’t coordinate transportation. That is generosity that we wouldn’t have found in Washington, DC where we’re from.
Ask for Cullen to get your started. You won’t be sorry. Thanks, guys.

I normally don’t write reviews except for when a company really impresses me. Auto body werks went out of their way to get me in and out within a few hours because I had a meeting the next day. They got me two versions of my quote (one with just body work and one with painting and polish) within a few minutes and were nothing but very professional.
I also appreciated an itemized quote which made me feel confident in the work they were about to perform. I found this place from a tip from a friend and am very happy I made the trip down to Littleton.

Wow… I came in to the office for an estimate without an appointment and decided to turn right around and walk out! The man who appeared to be the manager, a muscular older bald man was yelling at the receptionist to the point where she was crying! He even called her stupid! What kind of business is this??? I don’t know because I will never give them a chance!
Talk about public degradation! I could hear the whole conversation. Come on, some professionalism please!!!

I normally don’t write Unilocal reviews but after the great service I received here I really wanted to share my experience and recommend Ultimate Auto Body Werks. They we’re recommend to me by Grove Toyota when I was getting an oil change on a Saturday. We called to inquire about getting a quote and even though they were closing in 10 minutes Colin quickly came by the dealership to look at the car while my oil change was being completed. I decided to give them a try and gave Colin my insurance information. He set everything up for me to stop in on Monday morning before work. On Monday the rental car was ready and I was in and out in 20 minutes. Communication was good throughout the process and everything promised was delivered. I picked up my car later that week and it looked just like new. Colin even took care of an extra dent and scratch I had at no charge. I couldn’t be more pleased with the results and service I received. Thank you Ultimate Auto Body Werks and Colin!

My hood had some major chips and peeling — was in desperate need of some TLC. I thought I’d bring it into Ultimate Auto Body Werks after reading the 1 review. The shop was about 20 miles from my house, but I felt it was worth a shot since the review was glowing.
Cullen (the owner) met me and we spent ½ hour going over the process (Cullen *seemed* to be somewhat knowledgeable). We agreed on a price ($ 850 for the hood with some blending). Funny, he didn’t give me a written estimate — just a verbal wag (didn’t think anything of it). I asked him if I could call him the next week to setup an appointment. I called him the following week as we agreed, left a message for him to return my call and schedule the job — no return call. I left another message for him to call me – wow, no return call again. After waiting for over a week, I thought, wow, somehow the word wasn’t getting to him, so I drove 20 miles to talk about scheduling the job. He was there, I asked him why he never returned my calls and his response was «we’re very busy» (obviously he did get the word, just decided to ignore a call from me, a paying customer … wow!). He said, the first slot he could fit me in is when I really needed my car for the week. He also forgot how much he quoted me (not surprising since he verbally wagged a quote), but amazing I drove 20 minutes for a quote on my visit before and it did no good since he had no record of the quote (just, again, a verbal wag). I asked if I could again call him back after discussing with my wife. Now comes the real kicker — I called his shop the next day to schedule the job. I asked to schedule the job, the man on the phone again wanted Cullen to call me to ensure we understood the estimate, etc, before scheduling the job (no problem with that). I again left my name and number asking for a call that day if possible. Guess what … no call again! Wow!!! Now granted I don’t have a $ 5000 job (just a measly $ 850 paint job), but what happened to good old fashioned business practice of returning customer calls? Again, I can understand once, MAYBE twice, but after everything I went through and to have him AGAIN ignore calls blows me away.
Well, long story short, it’s been 3 weeks without a call and I’ve already scheduled my job with one of his *competitors* in the immediate area. It’s a good thing, they quoted me about $ 75 less and it’s a great shop (very friendly /​attentive /​knowledgeable staff).
If this place can’t even return (3) phone calls do you really think they care about the work they do? I wouldn’t trust my car with a business like this. I don’t like to leave negative reviews, but sometimes it needs to happen to ensure other people don’t get burned.

When you get their estimate they emphasize quoting what the MAX cost of the repair will be — they were really into this method of quoting. Shortly after I left the shop they called and told me they forgot to add a line item to the quote they gave me so it would actually cost another $ 90. This was pretty lame seeing how they are fixated on quoting you what the absolute max cost will be — since they sent me on my way with a quote what are they doing calling me back upping the cost?

It is highly unusual for me to feel compelled to write a review of an auto repair shop. Most of them seem to put more effort into trying to screw you over than trying to repair your vehicle and win a return customer. This is not the case with Ultimate Auto Body. I backed into my GF’s Subaru causing some small damage to the left front quarter panel. I always get at least 3 estimates before selecting a shop for repair. I got an estimate from a «GO» dealership at Broadway & C-​470 of $ 708; another estimate from Bradford Auto Body in Littleton, CO for $ 683. Both said they would need to have the vehicle for 3 – 5 days. Since I wasn’t making an insurance claim the price was important, but the time to complete the job also was important.
I found Ultimate by accident. I went to the Subaru dealer on Broadway just to get a laugh at what they would charge. They don’t do auto body work and referred me to Ultimate. I happened to speak with the owner there and I have to admit, I went in there being very defensive and suspicious of what they were going to tell me since they knew that Subaru sent me there. It took just a few minutes for the guy to look at the damage and write down what needed to be done. Then we went back into the office where he had another guy punch it in to the computer while I prepared myself for the pricing humor I was sure to receive. So the guy says «$ 457.53». I paused, waiting for the other shoe to drop. Then asked «But what’s the total amount?». That was the total. And on top of that, the owner told me if I got the vehicle in first thing in the morning or the night before with a couple days notice, he would have it in and out on the same day. I was stunned! And his shop was very busy with a LOT of vehicles. Then my suspicious mind took over and I thought it’s not going to look right when it’s done because they’re going to do some cheap job on it. That was Oct. 11, 2011. It’s a month later now and not only does it look like new to me, it’s still looking just fine after a few washes.
I wold recommend this shop to anyone that would like to come away from a car repair and not feel like you just had your guts ripped out while you weren’t looking. These guys did a fantastic job! And at a fair and reasonable price. The turn around time left me speachless! I don’t know how they did it, but they did and I am 100% satisfied. I haven’t felt that way about ANY car repair I’ve had in over 10 years. I never felt like I was being B.S.‘d, or something shady was going on. It just felt like they want customers to come back and treated me with respect. Thanks guys! Not only will I be back to your business, but I will recommend you to everyone I can!