Superior Products Siding & Windows

I couldn’t choose a ZERO rating or I would. I DO NOT recommend doing any business with this company or Tom, the Owner. We had siding installed and windows installed September 2014 at our small business location and regret engaging with this company. The installation was horrible with siding pieces crooked and loose (I could move some of the pieces up and down using 3 fingers) right after installation. It was aesthetically noticeable and embarrassing. Tom’s crew came back more than once to resolve SEVERAL issues but even as of today — Jan. 2016 — we are STILL having issues with pieces of siding coming off (in one instance they used something similar to the consistency of gum to hold a piece together — it has now been adhered with 2-​sided tape!!). This is just the siding part of the contract. The window installation has stories too! Tom continues to make promises to resolve and never follows up (it has been since Oct. since we last contacted him). He is quick to take your check (s) and in fact that is probably the only time we saw or heard from him. Poor product, poor installation/​customer services, poor ownership, poor choice on our part!

Tom, the owner of Superior Products Home Improvements is wonderful to work with. He is professional and knowledgeable about all of his products, giving the customer great advise and steering them to the solution that will best meet their needs and specifications.
Tom’s installation crew is friendly and hard working and did a wonderful job installing the siding that has the look of stained wood but the durability and weather resistance of cement board siding. The project had many details that needed to be addressed, and the crew made sure all of them were taken care of.
I will gladly call on Tom and Superior Products Home Improvements for other projects with they come up.

We contacted this business to give us a quote on a deck (they came up on Angie’s List for deck contractors). This company fails to return calls and show up for appointments (no phone call to say they wouldn’t be there). Tom the owner makes up every excuse for his company’s unprofessionalism and lack of business ethics.