ProFormance Apparel

This was my first and last experience with this company. There is always a reason why my shirts aren’t done when I show up. There is no communication from them to tell you they will be late. Never believe what they tell you and never use this company. This is your warning to not spend your money here!

I have unfortunately been going to them for the last serval years to order gear. They are extremely slow and always seem to get something wrong. This year we had major issues with them doing incorrect billings. Customer service is at the bottom of there agenda. There quality of screen printing and embroidery is extremely poor. If you approach them with issues they try to turn it around onto you.
We will never be using them. I would go to the team sales department at Sports Authority. Sports Authority is spot on.

Worst business experience ever. We brought in jackets to be embroidered — 4 ½ months later they returned them. They screwed up all the jackets, then yelled at me and basically threw the jackets at me and told me to leave the store. I told them they needed to fix or replace what they ruined. They ultimately had to replace most of the jackets but without any apology or good business etiquette.
I will never do business with them again.

I will never use this shop again. Brought in a sweatshirt to have a logo put on it. The logo was done wrong. The girl, Lisa who helped me was super rude. Refused to figure out how to fix the problem and told me no one could even talk to me for another week to fix it. Then wasn’t even sure they would work on it to fix the problem in time for Christmas even though they made the mistake. Again will never use them again.

Not very happy with the customer service…
Here is the situation. I am on a bowling league and being the dorks we are… personalized shirts were the mission. We had a screen print on the back and embroidery with our names on the front. I love the shirt honestly! I think it was done well. But the name was in the wrong spot. I did not notice this until that evening when we all had our shirts… bummer… Also 3 months ago when the other women got their shirts one of the ladies had her name spelled wrong and was offered to have the thread taken out and re embroidered… but that involved being inconvenienced bu driving almost 40 minutes to their shop…(she had it shipped before) so she lived with it…
I emailed the gentleman that had been helping me and told him my situation. He offered only a refund on the embroidery only or a discount on a future order. There would be stitch holes so redoing it was not an option for me. I think this kindave sucks personally. I appreciate being offered that but if you mess up something you said you could do… why wouldn’t you fix it completely… I was told to basically just live with it :(
so… needless to say I will not be recommending them for your screen printing or embroidery needs…

I was just about to open my store and needed more shirts for my employees. I spoke with Jeff and he got me what I needed in three days. I was impressed by the speed my order was processed and since it is a local company I just went and picked up the order the same day. I really appreciate it when a company hears my urgency and takes it upon themselves to get the job done asap. Thanks Jeff!