Little Town Limo

Not reliable! Booked a trip with Little Town Limo to Logan airport for my family of 6 going on vacation. The time for pick up comes along and they do not show up! I get a phone call 5 minutes after the promised pickup time and he tells me that they had some «technical difficulties» earlier in the day and they will be another 15 minutes. This in itself is unacceptable — I am relying on you to get me to the airport for a certain time and can’t even show up on time. If there is a delay, you should call me in advance, not after the promised pickup time. If I had known sooner, I would have just decided to drive myself instead of stressing about missing our flight.
Finally the van shows up about 20 minutes late — and surprise — not a private van service as promised but there are two others in the van too. I didn’t ask for a super shuttle…
So why were they late? Turns that out the driver locked himself out of the van when picking up the previous folks. Stuff happens I guess but this is kind of silly for a professional car service and the lack of communication on the delay is unacceptable. We ended up catching our flight in time but the other couple in the van probably missed their flight to Spain.
I certainly won’t be using Little Town Limo again and wouldn’t recommend them to anyone.

Reliable service, clean cars and nice drivers. I used this service for business trips several time during the years going to Logan and I can recommend to anyobe who needs to go to Logan. With outrageous prices for parkign at Logan, this service is more and more valuable for business travellers. Thank you, Jerry and the crew.

Now known as Little Town Limo:
Was looking for someone to pick me up at my house and bring me to the commuter rail which is just a couple miles away. I searched quite a bit online but there were only a few taxi companies and they either had poor reviews, no reviews, or charged quite a bit. I didn’t realize when I moved to the suburbs that taxis would be so difficult!
I called Little Town after a recommendation from a neighbor. Jerry was very prompt and called me back. Though they primarily do airport routes, he agreed to come and get me. He showed up right on time and drove me to the station quickly. Now I am using Little Town to get back home from the train. Hooray!