Lapels Dry Cleaning

Awful experience! Staff was very courteous but cleaning services are sub-​par. Take your money somewhere else. I recently took a jacket for dry cleaning, paid $ 15 and jacket looks like it wasn’t even cleaned. Lint all over the jacket even after it was cleaned

My family inadvertently moved an important box of mine to a storage area that got wet at some point. By the time I discovered this (much later), the clothes within the box were very gross. I was so upset because the box contained my late father’s clothes… his favorite shirt, his jacket that always reminded me of him, etc… things I had collected when he passed away years ago when I was a teenager… and I was afraid that everything was ruined. To others, these clothes would appear to be junky old clothes, but they have incredible sentimental value and are irreplaceable to me. Initially, I was even scared to bring the clothes in, for fear they would get lost. Dave promised he would take good care of the clothing when he heard the story behind them… and he did. Lapels did a great job cleaning everything & getting it all into as good a shape as possible. I am extremely grateful for that.

Really appreciate this cleaners, they did a great job and they are not too expensive.

Great dry cleaner with friendly staff. The owner is frequently present and is very friendly. They do a great job. Before finding them, I was driving 25 minutes to my old dry cleaner as I could not find a better one near me. Not only do these guys meet my needs, they are even better than my previous dry cleaner. Be sure to check on their VIP deal, and if interested, ask them about the delivery/​pick-​up. I haven’t tried the latter, but keep seeing the van in my cul-​de-​sac, so I am going to ask about it next time I am there.

I was calling around for prices on cleaning my very expensive down comforter and I’m glad I called here. They were competitively priced, but they were the only place I called that actually took the time to discuss different cleaning options and educate me on the different services offered. This was definitely not the closest cleaners to me but I will gladly drive a little extra for the exceptional customer service. I recommend this cleaners!

Nice owners and employees, fast service, environmentally friendly methods, decent prices, convenient hours and a drop-​off bin — what more do you need from a dry cleaner? I don’t think they do alterations, but they’re great at getting stains out!

This was my first time having anything done at here. They were able to turn around 4 suits 3 blazers 5 skirts and 4 dresses in no time flat. Everything looks amazing and they are competitively priced. I will keep coming back because they took the time to remove belts from my dresses so they wouldn’t get ruined which if you have ever taken your things to a discount cleaner it’s really hit and miss if you will get your things back in the same shape you brought them.

Dave and his team do a great job. Old fashioned service and courtesy are the norm here. I’m not sure if the dry cleaning costs any more or less than anywhere else, but they always do a great job and the service is top-​notch.

Unfortunately, I did not have as good experience, as other reviewers! Also, my latest disappointment was not the only one!!! About a year ago I picked up from this dry cleaning shop a shrank expensive shirt, which was a gift from me to my husband. Even though, the manager made an effort to find an exact one at the US stores, he was not able too! He offered a new shirt that was too short on my husband (after all, he is only 6’5″).
Last week I picked up an evening dress. When I got home I noticed that it still has a very strong smell of sweat. I drove back right away. The manager did not even apologize, but explained to me some details on how oil based cleaning would not take care of perspiration, and that he will make the dress ready by tomorrow. On my opinion, the customer service is NO GOOD, plus, I wonder if they really know this line of business… When I came the next day around noon, it was not ready. I made total of THREE trips to get my dress… and have not heard a simple SORRY!!! TERRIBLE SERVICE!

So far, the 2 reviews offered for this place mentions Dave because he owns this place, and he’s living the dream. He returned a large amount of $$ I left in my suit this past week. He never charges extra for same day dry cleaning. I’ve been meaning to take my things to a different place because of the 10% price differential — but are you kidding me? I’ll gladly pay an extra 3 bucks a week to make sure my stuff is done on time, done perfectly every time. Above and beyond service and people. You win. I’m a customer for life.

Had my wedding gown dry cleaned after it hung in my closet for more than 10 years. Had never gotten around to having it cleaned and boxed. Was concerned that trhe grass stains that were on the hemline of my dress would never come out. Not only did they do a fantastic job cleaning my dress and veil, it was beautifully packed as well. Staff are very friendly and professional. Great service!

Lapels is now my go-​to dry cleaners. Dave is super-​nice every time I’m in — and although he can’t quite remember my name yet, he promises to try next time! On a few occasions when I haven’t given much direction when dropping things off, they always call to see how I want my pants creased. So nice!
Tip — they usually run 22% off coupons in various places (why 22% instead of, say, 25%…I have no idea), and you get additional discounts as a frequent customer. Wooo!

We had a large order at Lapels and they did a fantastic job with each piece. They even returned money found in the pockets! Dave and his staff are friendly and provide great services, they even deliver! Awesome job. We will be seeing them in the future.