Ken Caryl Imports

I’ve been here a few times before and they always do great work! This is the only place I’ll take my BMW! They are honest, fair, and far cheaper than the dealership. Saved me from making a $ 2000 dollar mistake of being scammed by Schomp BMW for service that didn’t need to be done.

This place was a little shady. They were going to charge me for things I didn’t need, ie: air filter that was just changed. The work they performed was okay but I don’t trust them.

I called in to get a general quote on some work for my vehicle, was told I would get a call right back. Never received a call back. I guess this is the norm now so auto places can arbitrarily charge you what they want making it difficult to shop around for a good price on a repair. I guess I am old fashion and expect a call back and it reflects the integrity of a business.

Let me preface this 5-​star review with the clarification that I have only been here once. However, this one experience will certainly bring me back.
My starter went out. Or so a well-​meaning, but unqualified, friend informed me. Wanting to have my aging import looked over by someone with a little more finesse than my local Midas for this issue, I contacted these guys. So after a reasonably-​priced tow, as recommended by the friendly staff, my vehicle was evaluated for free.
Turns out, my battery was bad (which was my initial gut feeling, but I’m just a girl). So not only was I charged for just the labor for installing a new battery — which was on sale (information I was independently given), a coupon that I had no idea existed was also applied to my bill.
The total was half of what was anticipated, and the entire process was so smooth, I was able to handle everything over the phone and have my care back on the same day.

I can’t say enough great thinks about this place. Great service and very trust worthy. I will never take my BMW to the dealership for service ever again. The team at ken Caryl has earned my business from now on.

Excellent service, friendly and knowledgable staff. Most places try to bully you around, here felt they were honest and helped a lot with my budget.

This car repair shop does a wonderful job. They are clean (which I love) and honest. They just have that professional and personal way without feeling like you’re lost in a huge dealership or coorperation. I have had my car repaired there a few times and am always happy with the outcome. Will be going back.