FedEx Ship Center

Recently began receiving our shipments at garage door versus at front door/​on patio. Well, guess what happens to your package when you open garage door and back a vehicle out!!! SQUASH!!! I understand that a row of garages down a drive is easier to deliver to than getting out of your truck and walking to the front door for each delivery… HOWEVER, THAT’S WHAT THEY ARE PAID TO DO! And to add insult to injury, you can’t call direct to the responsible ship center… no matter what number you manage to google-​up, you end up talking (notice I didn’t use communicate) with someone who is in another country… and who barely speaks English!!! Sorry FedEx… used to love you. NO MORE!

Twice I have ordered something that was shipped to me by FedEx and required a signature. Both times I waited home for the package to be delivered. There was never a knock at the door and the door bell never rang. However, there was a sticker on my door telling me that they attempted to deliver the package but no one was home. I don’t have any proof, however I believe this is done because the delivery person does not want to ring the bell, wait for someone to get there, have to speak to the person, get them to sign the form and hand them the package. It is all about wasting an extra 5 min. of the delivery persons precious time. However, my time obviously is worthless to FedEx. I have called FedEx both times to complain and was told I would get a call back by the local FedEx location, (Littleton CO in this case), to discuss the problem and both times I never got a call. I would never ship anything with FedEx for this reason. As far as I am concerned I will never use FedEx unless I am forced to such as in this case when the shipper uses FedEx and I have no choice. I also would be willing to bet that the deliver people are told, (off the record of course), to handle deliveries that require a signature this way. Very unprofessional.

Not sure why there is always one person behind the counter with at least five people in line… Did the government take over this fedex?
It’s funny, a FedEx employee will open the door and pop their head into the lobby and then scurry back to the back, like their groundhogs.

They suck! The driver dropped our package somewhere other than where it was to go (our house) and now I am getting all kind of bullshit from FedEx. I think the driver stole the package for themselves. I will use only UPS now!
I would leave zero stars if I could.
Oh yeah I just found out the lying driver said they went back to the address and spoke to someone to confirm the delivery of item. No one here spoke to FedEx driver. Lying SOB

I was in and out pretty quick.
It would be better if the guy behind the counter would stop doing whatever he was doing and help me while I am in front of him, but I understand.

This is the worse FedEx location ever! Very unfriendly people that don’t have a clue about going the extra mile… basically the customer service of the post office. Arrived at 5:01 PM on Saturday to drop-​off an express package. Door was locked as they close at 5 but they had a customer inside so I thought I would wait… nope, they ushered her out the back door so they could avoid me intentionally. The customer told me that she told them I was outside and the FedEx person didn’t care. Really, since they were already working, one more 2 pound package that was all ready to go would not have hurt anyone.
I use to use the service center on Orchard Road in the Tech Center and they were awesome, well managed and very caring! Avoid this location at all costs if you can.
Not to mention that FedEx in the last two weeks has already messed up two more of my shipments. So long FedEx, hello UPS!!!