Basnett Plumbing, Heating & AC

Why use anyone else! They do everything! From start to finish with Linda and Nancy to our technicians Wayne and Sergio Everything was perfect, they did it all, they did I it right and they did it in a timely fashion. What more could you ask for, Wayne kept us informed the whole way, can’t say enough good things about our experience. Welcome to the family Basnett Plumbing!

We moved into our new house and we needed a plumber on day 2! :(We called Basnett upon recommendation and were told they could be at our house in 30 min! Perfect. Kevin and Sergio showed up and were awesome! Kevin was very polite and clearly explained everything he was doing. The job was done well and in a timely manner. We will call Basnett again if and when we need service. A+ service.

Kevin McPherson was our technician. He was extremely professional, courteous, and hard working. He completed 3 separate jobs including a leaking ceiling/​toilet, hot water heater tune up and changed our furnace filter. He kept us updated and even dealt with my crazy dog while he did everything. I highly recommend!

Very expensive, not worth the service they provide

As the previous reviewer stated, they are unbelievably expensive.
They charged me almost $ 900 to disconnect an old gas stove and dishwasher and re-​connect new ones. My hands were tied on using them since the delivery company was coming to haul away the old stuff a few hours after the plumber showed up and gave me the outrageous quote. I think the strategy was to at least squeeze $ 450 out of me for a simple disconnect (since I was under a time crunch to get that done) and best case they screw me for the full $ 900. And to add insult to injury the guy said to me as I’m writing him the check, «I bet you didn’t expect to spend this much money today». Are you kidding me? I try to support local businesses, but Basnett has soured me on that idea. Absolute last time I use them for anything.