Contemporary Motor Cars

Just got a new MB from Contemporary Motor Cars. I work in Brooklyn and live in Queens. There are many MB dealerships in the vicinity, not counting the leasing companies that offer variety of vehicles to chose from. My cousin recommended Contemporary Motor Cars in Little Silver, NJ, specifically, Mr. Brian King, whom he had dealt with before. I was hesitant at first, but decided to try them out. Mr. King was able to find and secure the vehicle I was looking for and beat the prices offered by the dealerships and the leasing companies in NY. After arranging all the details over the phone we made a quick trip to NJ and picked up the car. As easy as that. Nice service, no hassle, really nice people. Would strongly recommend.

Contemporary Motor Cars of Little Silver I Just want to say this family dealership is outstanding service. Mr Scott Coleman just delivered my 2016 GLE Today and I very happy with my 5 th SUV from this wonderful dealership. Mr Terry Beck the service manager run a great team as my lifetime service advisor Mr. Antony Malfino is a true star. !!!
James Worrell
Wayside NJ

Contemporary Motor Cars is a pleasure to deal with from start to finish.
For example, one recent Sunday a warning light came on on our 2012 GLK. The next day, while at work in Manhattan, I called our salesman at Contemporary. He had the car picked up at our house and serviced. Turns out the car needed its software reset and updated, which was done immediately at no charge. Car was back in action the next day freshly serviced and washed!
Within the realm of keeping customers happy, the Contemporary team does it all.

As a follow-​up, my service light has again come on, despite having been serviced just a couple weeks ago. Sigh…
And interestingly enough, see this CNN article that touches on the issues raised in my review and what other responsible car companies are doing to remediate.

This is a dealership that is built around integrity and service in an industry where those are the great weaknesses of most car buying experiences. I was introduced to Scott Coleman, one of the owners, through a friend who lives in Manhattan. This friend is the Managing Partner of his law firm. He is detailed and demanding on quality service. He bragged about the quality of the people and their integrity for around 20 years. Everyone in his office who buys a Mercedes does so through Contemporary Motor Cars. They all get great purchase prices for their cars-​among the lowest in the metropolitan area, but that is only the beginning. Even though they all live in either Manhattan or Westchester they service each purchased car with CMC with a free pick-​up/​delivery and a free loaner car, I live in Westchester. They found the precise car for me and delivered it to my home promptly and explained in detail the complexities that new Mercedes electronics can have. They charged me the correct amount and had everything I asked for including touch-​up paint. What a pleasure. What great people! The best car buying experience I have ever had! Give them a shot and you won’t be disappointed!

I’ve gotten Mercedes in several dealerships but coming here, I’ve never felt so valued and welcomed as a costumer. They truly understand the concept of making someone feel like family. As soon as I came into the dealership to sign final paperwork I was given a gorgeous bouquet of flowers! (How sweet is that!) The owner of the dealership even came to introduce himself and congratulate me on my purchase. Also Did I mention the price I got on my lease beat out all other competitors!
Thank you to the staff at Contemporary!

Outstanding!!! This is our first car purchase and Joe Barile our salesman made it so easy. He wasn’t pushy at all and he was so accommodating. What a pleasure to do business with this dealer. They go above and beyond to welcome you and make sure that you are 100% pleased. We are so happy to have purchased our first Mercedes here and will definitely be lifetime customers. When my husband went to pick up the car Joe had a dozen red roses for me sitting on top of the car and the next time my husband went in there were a dozen beautiful white roses. If that’s not class, I don’t know what is.

We just went through the leasing process with these folks for the second time.
Now, we all know how annoying this process can be. The staff at Contemporary made it as comfortable and simple as they possibly could.
We had some minor damage on our turn in and they forgave it.
They had a nice selection of cars most of which were loaded with options. I
The paperwork took at most 15 minutes to fill out. I pick the car, came back in a few days and within ½ hour was out of there with the new car.
Very happy with my experience.

I have gotten two cars from here thru Legend Leasing. One was a finance and the other a lease. Great prices and service. I like how they have redone the entrance to the service center.

Sales department is great but the service department has lousy customer service – the receptionist literally forgot we were there since she was busy chatting with the only other customer in the place. The service representative we were waiting for strolled in about 30 minutes later when his break was finished and was unfriendly and rude. The loaner car they gave me was filthy inside – coffee rings pooled in the cup holder and cascading down the console, smoky smell, and about ¹⁄₈ tank of gas. The actual services rendered are fine, but they need to work on the customer side of customer service – especially when an oil change is about $ 200.

I have never had anything less than a stellar experience at Contemporary Motor Cars. I have nothing bad to say, which pretty much never happens. Okay, there’s this one thing, which is that there’s not much in the way of parking for service. The showroom is beautiful, and the salespeople are the complete professionals you would expect to encounter at a Mercedes-​Benz dealership. If you want to look, they let you look, and if you want to talk, they will of course be happy to display their depth of knowledge.
I am equally enamored of the service department, who I have never seen put a foot wrong.
I really couldn’t recommend a car dealership more highly. It sounds like I have a crush on them. I guess I kind of do.