Walking into a mattress store is overwhelming for most people(Should I just lay down on every single one? Is firm really good for people with bad backs? HELP!). As a first time mattress shopper and sufferer of chronic back and neck pain, I was feeling pretty lost. We walked in the door and Jacob immediately made us feel comfortable. He asked goal-directed questions that quickly narrowed things down from a large, impressive selection of inventory to the specific type/style of mattress that would meet our particular needs. It was clear the entire time that this guy is not only an expert when it comes to mattresses(he even busted a myth about firmness, and we learned quite a bit about spinal alignment, too). His scope of knowledge was impressive, but what really stood out to me was how obvious it was that he really cares about making sure people leave with the right mattress. We spend a sizable chunk of our lives horizontally, and this was a very big and important purchase to us. It seemed Jacob went out of his way to be helpful, accommodating, and friendly –from tolerating our cheesy jokes as we tested mattresses to carrying our new pillows out to our car for us when we left. The atmosphere was laid back, relaxed, and no-pressure. In the end, we went with a king sized Tempur-pedic that we financed for a very reasonable price. We are so excited and can’t wait to sleep on it after its delivered! The real star of this show, however, was Jacob. Will definitely be referring our friends and family here.
Celeste C.
Classificação do local: 5 Little Rock, AR
I bought a mattress at Mattress King on the recommendation of a neighbor. It was fast and easy. There was no pressure to buy one or the other mattress. They delivered the mattress and box springs exactly when they said. They don’t keep much inventory in the store, so you have to order what you want, but it comes in a few days. I was very happy with the friendly and prompt service.