Krispy Kreme Doughnuts

I love Krispy Kreme, but you screwed me by having your hours as 5:30 on your website but you really opened at 6:00. The fuck is this? I was so excited to eat Krispy Kreme, but you can just fuck off when you lie to me. I don’t lie to you, you don’t lie to me. I went to Shipley’s instead.

Look at the dates of the reviews. I agree with Keashka T. in ²⁄₂₀₁₃ — the place was terrific back then. Then look at the newer posts from Justin B. and Charles D. — this place has definitely taken a turn for the worse. I quit going there about a year ago; after being disappointed with their service time-​and-​time again. (I.e. Opening up the store late in the mornings, obvious decrease in quality of their product, several of their advertised selections were not ready upon opening their store, decreased employee quality, etc.). I gave them another chance this morning — another disappointment. The OPEN sign was not on 15 minutes after they were supposed to be open. Still poor quality in their product, day-​old donuts? They no longer make Crullers ??? — their signature donut ??? Apple Fritters appear inedible — those used to be my favorites — Hot off the assembly line! The assembly line wasn’t even in operation this morning. Wow! How far this place has fallen from just a few years ago. It’s a shame.

I’m a rough reviewer so my star account will not be as high as everyone else’s.
Pros:
The staff was VERY helpful & kind. They smiled at every opportunity & went out of their way to make sure I had what I wanted and to make me feel welcomed.
Cons:
Upon walking in I noticed a slick or slippery floor with wet floor signs down but no water meeting the floors technically not clean.
Once inside the building I noticed immediately the assembly line of the donuts and the glass between me and it. The glass was very dirty and looked as if it had not been cleaned in a few days.
When I arrived at the counter to select my donuts there were several to choose from. There were about 4 to 5 different kinds of donuts that did not have labels on them so I either had to ask or guess.
I noticed that the wide variety that I saw on the website earlier in the day were not available within the selection in front of me.
Take Away:
I know the review seems dismal & slanted towards the negative — but when good customer service is present, a LOT of other things can be overlooked.
If the store was cleaner with a fully labeled selection– I would have given it 4 stars. 5 stars is rare.

This place has gone down hill!!! The show case was less than half empty and there was not a lot going on in the store. The lady in front of me said that the store had been taken over by the suits (corporate). The doughnuts tasted more like day old as apposed to hours old.
This place is right with Duncan, bad!!! Need to find a new place, I’m guessing.

Always polite… Always helpful… Cannot beat the custard filled chocolate doughnut, a mouthful of yummmm. Just wish we had one closer to us in Bryant because these are the only know that I will eat, so «have to» make that trek ;-)

Very friendly staff, love being able to talk to an actual person at the drive thru window. Fast service and awesome coffee.

Best donut shop and donuts I have had. Carlos was so kind to take my niece and I on a tour in the back showing us how it all is done. They were so generous to give us free samples… so yummy! They had so many choices too.

I love Krispy Kreme! Worth the drive there! I love their Chocolate Iced Glazed the best. I also like going when the Hot Light is on so I can get a fresh one hot off the cooker for free. So delicious! Staff is very friendly and makes it fun to visit. Their doughnut of the month specials are good too. It’s a great place to have a delightful treat when in Little Rock!

Loved this place ! Above all else and the only one in Arkansas ! I had to hunt this place down !

Friendly staff here and clean dining area. The free glazed donut fresh off the grease river thing… holy scrumptiousness! I love the chocolate covered cream filled; just divine!

This is the only Krispy Kreme in Little Rock, and it’s a great one. The place is always spotless, and I’m greeted at the door. the employees are always patient with what has to be a pretty irritating wait while I pick out a dozen individual doughnuts, and they always offer a free hot one when I come in.
There are at least a couple of dozen flavors to choose from, my favorites being the original, the New York Cheesecake, and the cake-​y tasting ones (like powdered or blueberry). They also serve pretty good coffee, and it’s fun to sit inside and watch the doughnuts being made.