Hampton Inn

This hotel is centrally located in downtown. Slept great as it was a nice comfortable king sized bed with nice linens. The remote control to the tv was dead so I gave it to the front desk at check out. Nothing like getting your guests to assist in your regular maintenance. There was numerous issues with the breakfast the next morning. The hot water was cold so when I put it in my hot chocolate cup it appeared to be mud. I dumped it out as it turned me off. The cereal being served in cookie dispensers was a turn off as well. Having someone’s dirty hand scooping their cereal out and leaving their dead skin and dirt behind should be a health code violation. This is not the Hampton Inn breakfast I remembered and used to like. If they all are like this now I won’t be staying at Hampton Inns any longer.

No Gold service even though I’m a gold member. That was the first clue that this Hampton might not be the best.
Toilet clogged — it was clogged when we got there and it took two tries to get a person up there to take it seriously. We called to notify the desk and then went out for dinner. When we got back, it was still clogged. What hotel doesn’t take a clogged toilet as as a priority maintenance issue? And what hotel doesn’t ensure the toilet works properly after preparing the room for the next guest?
This Hampton doesn’t have inside stair access, at least on the wing where my room was located. I normally use the stairs instead of the elevator but here the stairwell dumps you outside.
No cookies!
Otherwise, it was a typical Hampton Inn.

When we discovered a roll away bed was not available Tammy from the front desk made everyone happy by offering to move us to a bigger room with a sofa bed. A great solution! Thank you Tammy for the great service (and the excellent dinner reservation).
Excellent service and a beautiful room.

They took my late night call — determined to move from a disgusting hotel to one I knew I could trust. Hampton Inn on-​site employee, Molly was helpful, pleasant and understanding. She located a king room for us and immediately booked it. Delightfully Molly happened to be who checked us in the following morning. She knew that we actually preferred a two queen beds and she had a recent cancelation and offered that room to us. She was so thoughtful and helpful. Lobby was clean, inviting and easy access to secure parking. Our room was clean, modern and all furnishings in good shape! Ac worked great! Room /​hotel was comfortable and convenient to much of down town. Would recommend to others! Staff is all very friendly and helpful to all guests!

We stayed here for a couple nights and I’m glad we did. Conveniently located near several bars, restaurants (there’s a wine bar a couple doors down) and coffee places, not far from the convention center, the Clinton Library, and the Arkansas River walk. If you have a car, street parking might be available or, elect to pay only $ 7/​day (coming from NYC, I think this is a bargain) in the garage behind the hotel. The folks at the front desk were welcoming and super friendly. Sparkling clean rooms as well. The fire pit and outside seating area intrigued us… ah, perhaps next time.
I’d definitely choose to stay here again. Thanks, Little Rock!

The staff was responsive to my previous comment which is awesome! I love businesses that are receptive to feedback and monitor customer reviews. I went for a run today and this hotel is so close to so many restaurants, cute boutiques, salons, etc. it is is a quick jaunt over to River Market, Clinton Presidential Library, etc. when I got back from my run, I was craving some warm tea and there was no hot water out. I asked the attendant and she quickly remedied the situation, and also showed me the drawer where the tea was kept in case I wanted another flavor. Great customer service!

Hampton has become my go-​to hotel chain, highly reliable for comfortable and tasteful accommodations, cheerful service, good value, and by far the best breakfast in the game. This property combines all that with a great location handy to anything in which you might be interested (or become interested) in downtown Little Rock.
+ Easy free parking: why pay the hotel, or anyone else, when right around the corner – literally only a half-​minute walk to the front door – there is ample free street parking on 4^th Street. And on weekends and holidays, the metered parking directly in front of the hotel is free too.
+ I never heard a single soul coming or going or inside an adjacent room; did I have the whole floor to myself?
+ Despite being on the eighth and highest floor, I never waited more than twelve seconds for an elevator. Impressive!
+ Microwave and mini-​fridge in room
+ Exhaust fan in bathroom
+ Numerous outlets, including at bed-​height on the nightstands; this is a huge advantage to lower outlets
+ Real hangers
+ I didn’t catch her name, but the evening desk clerk on Friday ¹²⁄₀₅ was really friendly
+ Two choices of local beer in the hotel bar
+ Breakfast, as always, tremendous: four dry cereals; five varieties of yogurt; various breads and bagels; mini sweet rolls and muffins; whole apples and bananas; cut canteloupe, pineapple, and grapefruit; hard-​boiled eggs; make-​your-​own waffles; hot oatmeal (with available brown sugar, raisins, dried cranberries, and walnuts); mini western omelettes; turkey sausage; water, lemonade, orange juice, apple juice, tea, hot cocoa, and three types of coffee
— Something in the walls gave off a strange rhythmic, mechanical sound, quite as if the HVAC system were breathing. Very odd and a little creepy when staying in a room alone after a couple of beers.
— Dirty tables in the breakfast room
— Foam/​paper cups in the room. Always disappointing and totally inconsistent with the general sense of class in a Hampton
— Ice machine on my floor was broken, but one floor down was a-​okay
— For some reason I was assigned a handicapped room, which was fine except for the shower, in which some of the water pressure was diverted from the main shower head to the detachable nozzle.

This has been a great hotel to stay at with a great price. Very clean and convenient location. They have a really nice continental breakfast in the mornings with many options. Deedee helped us at the front desk and she was so friendly and helpful. She was the epitome of great customer service. We will definitely stay here again if ever we come back through Little Rock.

While driving cross country and back over the course of a summer, Lovey and I stayed in many variants of Holiday Inn Express/​La Quinta/​Comfort Inns. We also stayed in many adorable independent hotels. This was among the best. A staff that deserves to be placed in a five star resort, a cleaning staff so meticulous they all must have barely functioning OCD, a completely silent location in spite of it being right in the middle of all the action.
We hated Little Rock, but we absolutely loved this oasis of civil politeness and generous service in a weird little town.

Enjoy the location, couple blocks from Riverwalk, decent breakfast included, as well as their own parking structure.
Downside (& why I can’t give a five star), we have been here 4 – 5 times & always have something wrong with our room. Current trip is door locking issues. Most of the time it has been a musty/​overly frebreezed room (artificial perfume smell).
Usually a issue finding parking to check in, but I don’t feel that’s the hotels fault, just some inconsiderate people parking in stopping zone.

My husband and I wanted to do a small trip for his birthday and came to this hotel. It was way better than I expected! Usually accommodations and comfort like this hotel provided you could only get paying at least 150 dollars. Luckily, we got this on a sale price of only 80. This staff was great, rooms were beautiful, spacious and comfortable. The complimentary breakfast was so delicious and I was overly impressed by the orange juice! :)

Clean comfortable room and friendly service. They went out of their way to make sure we had what they call «100% satisfaction» Our TV did not work – only receiving a few stations but I did not think much of it… only turned it on before going to bed. I told them at check out and they were so apologetic and gave me a credit (which I did not expect). I was only asking if their reception was limited.
The breakfast was fine – waffles and bagels and muffins; fruit and eggs of some sort. I did not particularly like the cooked items… the flavor was not great for me. But I had yogurt and cereal and coffee and was a happy camper.
Small pool, but nice and refreshing. The fitness room was good as well.
Great location!

Excellent location — 10 minute walk to convention center. Very clean rooms with freshly laundered duvet covers. A microwave an mini– fridge made it very convenient with kids. Gated parking and a very safe location. I would definitely stay here again!

Great customer service experience. They went above and beyond, very friendly. Clean hotel. We’ll visit this hotel again.
Cleaning staff put a little too much fragrance in the room setting off my wife’s allergies. Hotel was booked so room transfer wasn’t possible. Manager provided a alternative solution that worked… This created a raving fan out of us.

Very clean, spacious rooms and the bartender is extremely nice! You can hear everything going on in the hallways, in the rooms next to you and out side, but I slept well.
They have an outdoor fire pit and a very nice sitting area. I was surprised too that they have a grill outside as well. Pool is outside (wish the weather was warmer) couldn’t find a sauna nor jacuzzi.

This hotel is very nice! Ignore anything less than a four-​star review of this place. It is very nice. We stay at Hampton Inns when we travel, and this is by far one of the nicest we’ve experienced.
The breakfast is good. Conveniently located downtown. An outdoor pool and fire pit give it extended places to relax in. The staff is friendly and very responsive. We will definitely return to this place if staying in Little Rock.

Regardless of your HHonors status if u book outside of Hilton or the hotel website they treat u like you’ve never stayed at a Hilton. If you stay at a Hilton property for points don’t expect anything from this chain owner. One of the worst Hilton chains I’ve stayed at I’m a diamond member.

I always stay at this hotel when i go to Little Rock. It is only 3 years old ao it ia like brand new. Super clean. Perfect location only 2 blocks and you are on the river where all the restautants and night life happens.

Heat kills, Humidity kills, Stairs kills — I almost died at this hotel.
After sitting on a plane for 7 hrs, I arrive at this hotel to check in. I was told to drive around the building to another building to park my car in the structure which had 4 levels and NO elevator! wtf? B/​c I was getting in late at night, all the spots were taken and the only one left was at the top of the 3^rd level. I had to carry all of my luggage on my shoulder and in my hand down 3 flights of stairs in 104 degree humid weather. By the time I got to the bottom, I was ready to pass out!
Finally got into the hotel, walked to the elevators, got to my room, couldn’t open the door b/​c they f* up programming my key card. So I had to go back down w/​all of my luggage to get my key reprogrammed. FML. Got back up to my room to try to call for room service cuz I was starving, only to find the phone didn’t work. wtf?
Enough of this place!

While attending a conference down in Little Rock, I stayed here at the Hampton.
The location is great, just a few blocks away from the convention center, two blocks from the River Mart and next to the Green Line trolly stop.
The rates were good for the services and the clean, spacious rooms. Surely it was no Double Tree or Hilton, but for a weekend, it was good. Plus, more to spend on other things.
Tammy and Tameka (two different people) seem to be the only ones who work at the front desk, but do very well getting the guests’ checked-​in and catering to the guests’ needs.
My only complaint would have to be the housekeeping. They don’t get moving to the 6^th, 7^th, and 8^th floors until almost 3PM. I came back to the room around 3:30. I was on the seventh floor and the housekeepers had only just gotten to the floor.
Free parking in an underground garage, a pool, and an outside garden sitting area with a fire pit and gas lanterns.