Comet Cleaners

I had a very disappointing experience at the Riverdale location and the Cantrell/​Mississippi location. I brought my wool coat to the location in Riverdale (2516 Cantrell) on a Thursday, at 10am, and received a receipt that said it would be ready for pick up after 5:30pm on Friday. Unfortunately, I could not make it to that location on Friday before closing. It would not have mattered though, because when I arrived Saturday morning at 10am, it was NOT AT the Riverdale location. Apparently, they don’t actually dry clean anything at the Riverdale location. The attendant tried to call the Cantrell/​Mississippi location, because apparently it had been shipped there for cleaning, but there was no answer. He told me that if I wanted my coat that day, I needed to drive up there to pick up my coat myself. When I arrived at Cantrell/​Mississippi, the store was locked and there was no one there. The sign on the door claimed that they opened at 8am, and it was 10:15am. So I left town without my coat. The following Monday, after work (about 4pm), I called the Riverdale location to inquire about my coat, and the attendant was in the process of unloading the truck. He told me that he would call me back and let me know if my coat had arrived. About 30 minutes later, I received a call from the Cantrell/​Mississippi location telling me that my coat was still at their store. The manager asked if I wanted it delivered to the Riverdale location for pick up, but I decided to go the extra 2 miles and pick it up from Cantrell/​Mississippi.
Why do you have a store in Riverdale if you don’t even dry clean things there? Had I known that, I would have taken it to a different location. AND, Why was the Cantrell/​Mississippi location closed at 10am when it was supposed to be open at 8am? I won’t be using ANY locations of Comet cleaners again. It seems that neither location in this scenario are reliable.