Chenal Pet Palace

I called to inquire about pet sitting, which a web search for pet sitting brought them up and the link i clicked on said they did. I called the numbe and inquired of the person who answered the phone simply and politely if the did pet sitting, and i got a quick harsh response in ten years they had never done pet sitting and then was hung up on. I called back and asked the name of the same male voice i had just spoken with and he said he was steve mosley, the owner. He accused me of being rude and that’s why he had hung up on me, and all i did was ask if they did pet sitting. If he gets that rude that quickly with an inquiry of services i wish to pay for and a web search says they provide, even if they do not, a simple «we don’t do that» would have sufficed, he was vey rude and said he was treating me that way because i was rude, all i did was call and inquire about pet sitting, very politely. I would now NEVER trust my pets with someone who wrote me off so rudely and so quickly for no reason

I give Chenal Pet Palace 3 Stars because my dog loved it (as she loves anywhere to release energy). but not 5 stars due to prices. My dog spent the night: she was there less than 24 hours. Total bill? $ 43. We did not request anything special such as an upgraded room for our dog nor a bath nor grooming. What a money maker that place must be. I can’t see how that price is reasonable. The last place we used charged $ 19 per night, it was just farther away so we wanted to try some place closer. Chenal Pet Palace is not affordable.

I was nervous to go to this dog daycare after moving away from our last. See our last dog daycare was awesome and I was afraid I’d be incredibly disappointed. I’m happy to say I’m not disappointed at all. My dog’s behavior says it all: when we pull into the parking lot she wags her tail and tries to race in the building! My dog is pretty shy with both people and other dogs but she’s done well here! The staff obviously matched her with a good play group and patiently carry her around (she refuses to walk on the tile in the lobby). I recommend coming here! The staff are very nice and accommodating-​you can drop off or pick up your dog anytime during their daycare hours!

Our pup loves going to Chenal Pet Palace for daycare or for a few nights if we have to go out of town. She always wags her tail as she walks down the hall to her room… she knows she has some good playtime coming up soon! We never worry about her while we’re away if she’s at the Pet Palace.

Great place to take your pet for the day or for when you you get out of town! They offer doggie daycare (~$ 15 per day) which is a great option instead of leaving your pet at home alone for the day. They get plenty of socialization, if you chose, so they’ll be as tired as you after your long day at work.
The staff is very friendly and will know your pet by name with in a couple of visits!
Take a tour of the facilities!

Great place!
I’m always hesitant to leave my dogs in the care of others, but they always seem to have had a fun stay at Chenal Pet Palace.
My dogs love the ‘private rooms’, and play time outside, not to mention the availability of a doggie door in room. The rooms are decorated to mimic a home environment, and come in a variety of sizes.
The staff is courteous, friendly, and inviting.
Perks:
— Pet parents are allowed to bring any of their pets favorite items from home. Blankets, beds, toys, etc.
— Adjoining rooms are available.
— You may provide your dogs food from home should you prefer.
— Doggie doors
Drawbacks:
Price. Pet boarding can get somewhat expensive, especially when you have two or more animals. However, a slight discount is offered for extended stays.
Thumbs up for Chenal Pet Palace.