Hub Hobby Center

I finally signed up for Unilocal so I could leave this review…
I went to Hub Hobby to purchase an RC car for my son with only very basic research and knowledge under my belt. Right away the store felt inviting and professional. When the folks at the RC counter asked if they could help with anything I smirked because I knew I was about to barrage this poor guy with dozens of 101-​level questions.
I expected, at best, dry knowledge conveyed with a tired and rehearsed mechanical tone… Not so much! The staff was super knowledgeable and more importantly, obviously passionate about RC-​everything. They answered every question I had then took the time to dig into my plans and goals so they could guide me to exactly what I needed. There was no upselling or other sales bs involved.
I haven’t felt this well-​treated in a retail environment in a very long time!
I bought a RTR short track truck, charger and spare battery. Unfortunately, the charger was defective. I figured it was user error (it usually is with me), returned to the store and walked them through exactly what I did and what happened. They concluded it was defective and warrantied out a new one on the spot, then tested to verify everything was good before I left.
Yes, I could probably get things cheaper online but this kind of service is worth real money to me. I will absolutely be returning for my next car and/​or service and parts.

Best customer service ever!
I’m from NC… southern hospitality. .
taking a trip here is like going into a store from the 1950s
Yes it’s that good!
The grandpa’s at the customer service counter know everything about remote control everything.. they can help you build or repair.. they could do a class on the maintenance of such things. .
I came here euthanasia my friend Brian. He is a nerd plus one of the sweetest people i know.. he had many questions. They were all answered.
Purchased a new car. We left very satisfied.

This is a large, brightly-​lit hobby shop, that caters to people who like things like games and little toy animal models as well as things like rocketry or model railroading. It is at the end of a strip-​mall building just north of highway 36 and Rice street. If you don’t feel comfortable visiting Scale Model Supplies in St. Paul, you should be fine here.
Most of what I’ve looked for is model-​railroading-​related, but while they have a good selection, it isn’t as extensive as Scale Model Supplies’ selection. They will gladly order anything for you that they don’t have.
They do have an extensive set of tools and raw materials in the forms of plastic, scale lumber, and so on. You just won’t find a huge selection of HO buildings, for example.
Definitely well worth a visit if you are into different crafts or hobbies. Prices are comparable to Scale Model Supplies’ prices. If you can’t find something here, though, consider a visit to Scale Model Supplies. I often find I’ll visit them equally, depending on what’s closer, or how esoteric the thing I’m seeking.

Don’t buy a remote control car here and expect them to take it back if it breaks in a couple weeks. Terrible customer service. Better to buy online. They take returns. $ 150 down the drain. And I was looking to spend much more with an exchange.

We purchased as car here a few months back, Just brought it in because he took it off a jump and a wire came off when the battery out. We thought we’d have to replace the entire motor. Brought it to the service desk to see what we needed to buy. They soldered the wire back on for us at no charge. We will be back!

Hub Hobby is the place to go in the cities if you need a hobby related item. I was looking for some tube weights for my son’s pinewood derby car. I was surprised at the selection they had. They literally seem to have a bit of everything here. I even walked out of there with some sea monkeys!

One day I needed some art supplies, so my friend Bill took me to this place.
We were there for about 45 minutes I think. Unbelievable selection of goods. I found things that, I thought «Oh man, I could use that for…»
So if you need arts & crafts supplies, give this place a go.

Did some Christmas shopping here recently, and it continues to be as awesome as awesome can be. A woman in line in front of me had called and put something away on layaway. While the guy ran to get it she was glancing around, and when he came back she said: «Can you hold on to it for a while? I want to look around. I had no idea the store was like this.» Meaning, she was blown away by previously mentioned awesomeness.
PS, I like this place.