Precision Weight Loss Center

RUNNNNNNNNNNNNNNNNNNNN from this company. How is it that every single tech is awesome but Dr. Brown and his front desk person «Keke» are nuts!
Ive been seeing them since approximately September of 2016. OVERTIME I’ve gone I always had issue with Keke. She’s very nice/​nasty.
I went in December of 2015 and took my 4 year old daughter with me. While there, my daughter had to use the restroom. I was told by «KeKe» that the restroom was out of order because there was no tissue in it. As my 4 year old is doing the «I have to use the restroom dance», she tells me that I had to go to American Signature Furniture. Needless to say, my child urinated on herself. How do you deem your restroom «out of order» because there is no tissue. I reached out to the «mysterious» Dr. Brown via his generic email address to let him know about my experience… No response. So I posted a Facebook review, detailing my issue with «Keke» refusing my 4 year old the restroom.
Lets fast forward to today, May 11, 2016. I was in the camp creek area and decided to stop by (without my daughter of course) to get a B12 shot and appetite suppressants. I signed in, went to the back and received my B12 shots. I came to the front to pay for the shots and get my appetite suppressants. It was at that time that I was advised by «KeKe» that they were refusing me service because I left a bad review of them on Facebook. SOOOOOOOOO instead of Dr. Brown addressing his employees and how that was awfully unsympathetic she was being for not allowing a 4 year old to use the restroom, he refuses me service.
But wait, it doesn’t end there…
How can you refuse me service AFTER you have given me service? Once they realize they had messed up, the whole office went into recovery mode. She would not take my payment because of course that would prove that they did actually service me. I asked her how much, she said $ 10, and when I tried to give her the card, she refused (in comes the mysterious Dr. Brown again) I told her Im not leaving until I paid for my services because that would be stealing. The police was called and they tried to say that I was trespassing. Dr. Brown lied and said that they were giving me a free service because I was a dissatisfied costumer. But I have the whole thing on video to the contrary. He flat out said that they would NOT treat me BECAUSE I complained about their customer service. I was issued a criminal trespass, for not leaving. But how could I leave, and I hadn’t paid for me service. I expect better from black business, but this mysterious Dr. Brown is a liar and all about the money. I was shock to hear Dr. Brown lie flat out! I HAVE VIDEO.
I was humiliated and my basic rights have been insulted. have hired an attorney, I will file a report with every social media venue, I will file with the better business borough etc. I will NOT stop until something is done. I hate that we are continue to put business in our communities only to treat each other with such disrespect.
If YOU DR. BROWN HAD AN ISSUE WITH MY FACEBOOK REVIEW, THE MATURE THING TO DO WOULD HAVE BEEN TO REACH OUT TO ME TO DISCUSS HOW TO RECTIFY THE SITUATION. I DID NOT SAY ANYTHING THAT WAS UNTRUE ABOUT «KEKE».

Where to start… RUDEST GROUP OF «PROFESSIONAL» PEOPLE EVER! First let me start by saying I have NEVER been to a «So called» medical business and they ask for a tip!!! Really I have a tip for you go to MANNERISMS SCHOOL. Second showed up on 3 seperate visit only to told sorry CASH only… NO Intetnet service… here’s a thought PAY YOUR BILL. The final nail in the coffin… to call at 1pm and ask if you can get there before 2pm can you still be seen (about 45 mins away) get there with 12 mins to spare only to be told SORRY we can’t see you because we have to go to lunch. I get everyone deserves a break but don’t tell someone one thing and do another. POOR CUSTOMER SERVICE! And this So called Dr. Kelvin Brown is the BIGGEST joke of all. Saw this person 1 time in a year on a TV monitor and never followed up with blood work or anything. Trust me their is NO physical unless you call your basic blood pressure check that you can do yourself at home. So here’s a thought go get a REAL degree. I’ve got a appt with a real doctor who also has class. Peace out LOSERS

This review is for Stonecrest Precsion Weight Loss location. I went in today with a question about the Diet Super Pills and I left feeling like my concern was not important at all. I thought the doctor would take the time to answer my question instead I talked to the receptionist and she was not helpful. I was a walk in and waited and hour because my question was important and I was willing to wait. This is only my 2^nd time and probably will not go back.

Two stars only because the staff that administer the shots and take the vitals are very nice.
There appears to be a lack of «true» customer service. The arrogance of the management overshadows the so call persona of «niceness».
They hold themselves out to the public as though the weight loss is medically supervised. This was extremely important to me as I have several adult onset allergies. I saw the physician once only due to insisting… Subsequently a physician or any other medical personnel did not treat me.
Not wanting to arrive after they close, I tried several times to call to let them know I was in route and that traffic was heavy to only get a voice message to say calls are listened to every 24 hours… I was fortunate to arrive below closing but very frustrated because the «nice» receptionist was just sitting there. So puzzled as to why she could not answer the phone… I preferred being told they can not wait and reschedule than to fight the ATL traffic and arrive to a locked door. But no one answers the phone…
I decided to join which required monthly auto deductions. What was I thinking… The first month I received the service a few days prior to the actual withdrawal. I was most thankful and certified that since I wanted to stay on my current schedule the next month would be preapproved because the actual withdraw was a few days later than the scheduled visit. I was assured it was ok.
I presented for the next scheduled visit to learn that the approval had been withdrawn and I would have to pay extra. I would have preferred an advanced call, informed such and given the option to changed my appointment time or pay. My frustration was fueled. So I at that moment I provided the thirty day notice to cancel.
My scheduled withdrawal did not occur and the scheduled appointment email reminder was not sent. NOR DID I RECEIVE A CALL OF THIS DECISION TO CANCEL MY MEMBERSHIP PRIOR TO THE THIRTY DAY NOTICE.
Please do not consider this establishment if you expect clinical assistance and heart felt customer care.
I hesitated posting this review but felt compel to inform others… that niceness does not equates to customer caring service. Beware…

This review is specifically for the Ivy Walk location in Vinings.
I have had several bad experiences at this location. Let me start by saying that I have not had a problem with the staff that have assisted me with my injections, they have always been very friendly and professional.
I started going to this location in January 2015. At first it wasn’t all that bad, the location was close and they didn’t seem busy. As a mom/​nanny with 2 under 2 and a husband that travels Monday-​Friday, it was very difficult to get there during the week, and with this location only being open until 5pm (recently they switched to 6pm) I wasn’t able to get there in time after work.
First let me say, it is extremely hard to track down hours for this location on their website, as it was fairly new and their website wasn’t updated. On the chance that my husband was home, which was usually a Monday, I wasn’t able to go because they aren’t open on Mondays, or weekends, which really limits when I could go. For a short time they decided to open on Saturdays, perfect, I was able to go in and get my injections and medication on a regular basis, and started seeing results. A few weeks later they decided to close on weekends… very inconvenient. They were pretty accommodating about walk-​ins during the week, until one day that I went in at 2pm, and they were supposed to be open but they weren’t. I knocked on the door and after a while the manager came to the door and signaled to me that they aren’t open. It was like they decided exactly when they could take a lunch break because they weren’t busy. Again, very inconvenient since I had to ask a neighbor to watch my daughter.
After a while I decided that I would bring my 18 month old daughter with me, and that it might be easier. I also started a membership which entitled me to medication, a weeks worth of protein shakes and protein bars and 2 sets of Lipo shots and B12 shots per month. The first time I took my daughter with me, the front desk staff was really rude towards me, asking me to keep my daughter quiet and have her sit on my lap. I was the only person in the waiting room, and my daughter, was just walking around the waiting area, not getting into any trouble. I felt very embarrassed and couldn’t wait to get out of there.
When I started my membership I had to fill in a form with my auto draft information, and I could pick the date that it would draft the monthly membership fee from my account. I have a specific account for my bills and they draft at the same time. I picked the 6^th of every month. 3 months in a row they drafted the money from my account on the 1^st, and once on the 31^st of the previous month, sending me into overdraft 3 times since I had not yet transferred money into that account for my bills. I had spoken to them about it several times and was told that they would make a note on my account.
I finally had enough of all the problems at this location and I decided to cancel my membership on Tue September 8^th. I was informed that I need to send in a notice through the mail 30 days prior to cancelling and therefor, because I was there 2 days after the 6^th (which was the start of my paying month) I would be charged for Oct, but if I sent me letter in before Oct 6^th then they wouldn’t charge me for Nov. So I was prepared to be billed for Oct and made sure to have to money in my bill account. I was also happy because I would get another month supply of the goodies I usually receive. I sent in my letter on Oct 2^nd. Since my appt on Sept 8^th I wasn’t able to make it back in to receive that month’s appetite suppressants because I was out of the country for 3 weeks. I wanted to go in on October 5^th to make sure that they received my letter and to get the medication because that would be the last day of my paying month. But because Oct 5^th was a Monday I knew they weren’t open, and decided I would go in first thing on Tuesday morning. My husband took off of work to stay with my daughter and I was there right after they opened at 11am. TO MY SURPRISE… they decided that now they were going to be open on MONDAYS instead of TUESDAYS!!! So now I am Shit Out of Luck because I would lose out on getting the medication that I have already paid for, as I would only be able to go in on Wed Oct 7^th. I figured its not the end of the world because I would be paying for Oct anyway since I had to send a letter in 30 days prior to cancelling, and I would get all my stuff for Oct.
Now I am watching my account waiting for them to auto draft the monthly fee for the last time on Oct 6^th… Nothing, for some reason they decided that they would cancel my membership and didn’t take their 30 day notice policy into account with me. So I went in to ask if I could get my medication since they were closed on the 5^th, they refused. What is a client supposed to do if they are closed on the last day of the paying month? I am extremely disappointed! I will NEVER go back!