Hyatt Place Atlanta East Lithonia

Clean hotel with nice people. Easy check in process. I like the room designs. Breakfast is average buffet, but free.

I didn’t stay in an overnight room so my review is based on a conference I attended where we used a meeting room at this hotel. When I entered the building it was difficult to determine where the front desk was located. Anyway I casually walked through and found the meeting room. Kim and Victor were very helpful during our event. We struggled to keep the temperature balanced but all of the equipment worked. It was disappointing that we were required to clean up the meeting room but we did it. My experience hasn’t made me want to consider staying at this hotel.

I normally love Hyatts but i want this Hyatt to get it together! I stayed here a few weeks ago, had to request that the dirty looking sheets on one of the beds be changed. Oh and why did the cleaning lady damp mop the floor with her foot and a rag and then use that same washcloth to wipe all around the top of the tub and toliet. Then she had on gloves while she was cleaning and had the nerve to think she would keep those gloves on to make the beds, ughhh NASTY. I really want this Hyatt to get it together! Managers please get your cleaning staff up to par! Until then bye bye Hyatt Lithonia!

Ok… like most other reviewers… I love the Hyatt. Their set up and nice rooms make them a go to for me even if they are pricey. I will pay for the niceness and safeness of the hotel. This location is a bad representation of the Hyatt Hotels… especially considering it’s built around the Stonecrest area. The bathroom is horrible. The way this bathroom looked was a hit to the chest considering how much I paid for this room… they should be ashamed of themselves. The ONLY reason 3 stars were given instead of a 2 is because the staff was amazing and friendly. I haven’t stopped itching since I got out of the shower… it may be a mental thing… or bed bugs… smh. Never again will I come to this hotel.

First time staying at the Hyatt Place. and was very disappointed. Room smelled awful. Toilet ran, stain in rugs. I can go on, but I won’t… This place needs to be refurbished.
Sorry, but never again…

All Hyatts are nice. So I’ll give them that. Although, the fitness center is not even worth having one. The breakfast was the worst out of all the Hyatts i have been to. They had no options for food and didn’t keep the food stocked for breakfast. The tv didn’t work, and the toilet runs. The carpet was terribly dirty. One good thing is that the staff is incredibly friendly but thats about it.

Clean.
Great Bfast.
Night staff… was rude.
One of the room staff was VERRYY RUDE! The first room that we went to was dirty. I asked to be checked into a different room. The lady asked if I «messed up» the room. I stated no. She said «well, I’ll come up there to see if that is the case.»
I felt like a kid in elementary school… with having someone come check up on my statement for is truthful.
I don’t really see why it mattered in the first place… even if I did «mess up» my room… I should have been able to change rooms if the room was not cleaned properly.
Morning staff… professional and staff.
Good price for the room
Good location… if you need to commute to Augusta from Atlanta.
The phone in the room did not work.

Avoid this hotel if you are a business traveler. Service and food are really poor. I needed to iron one of my shirts and the ironer was broken. When I asked them to replace it, they simple found every excuse not to give me one. I had to escalate to the hotel general manager for this to be resolved. Also, the mattress in the room is in a slope. This place needs a lot of improvements to be better that a 2 start hotel

You can definitely tell the difference between three and four star hotels. The bottom of the tub was dirty. Our room smelled like stinky feet and all they was gave us was a can if industrial grade air spray. They did something about it the next day, but they left two fans in our room. They do have loud guests like another review stated. The pool was outside and closed, and if we wanted to swim we had to go two hotels over to the Fairfield Inn. The bathroom is tiny! The complimentary breakfast is ok. You can’t complain too much about free food. The orange juice was good though. The staff was friendly. One bed did not have fresh sheets, but luckily for us there were two in the room. After checking out, the next day i noticed i was charged a $ 30 incidentals fee. C’mon son! We usually stay in four star and up hotels, and this was our first time staying in a three star. If this is what three star is like we’re sticking to four and above.

I recently stayed here for 3 nights. I opted for Lithonia to be closer to family and friends while visiting Atlanta. Overall I like this hotel. The staff, especially Aishia (hope I spelled her name correct), super super nice!!! There was another lady — cant remember her name — has a natural with a touch of blonde (hope that helps, she may be the manager). She was hillarious — super nice! I cant say enough about the staff — they truly go out of their way to make your visit extra special. Thing I dont like is that L shaped sofa — not too comfy. Whatever fragrance they are pumpimg in the air — Mmmm — smells good — fresh & clean. Pump more into the suites. I would stay here again and reccommend to family & friends for a good value if you are in the area.

I admit that I was a little intrigued by Hyatt Place and their take on hotel rooms. Rather than the typical hotel room layout, they tend to favor a more suite-​like approach, where a significant amount of space is taken up by the couches/​seating area, which generally leaves only a desk and a bed in the rest of the room.
The ambiance of the room is mostly excellent and the cleaning staff kept the room looking great. They offer a fair number of channels for a hotel chain and the TV is pretty good and even includes the ability to connect your laptop easily via a wall panel.
However, the Internet is terrible. Just terrible. For one night it was completely down. The next day it worked, but just barely. We’re talking 1998-​era dialup speeds here. I complained to the front desk and they comped me a continental breakfeast. Whoop-​de-​doo.
They also have an outdoor pool and a complimentary cold breakfast with muffins, bagels, cereal, etc. Oh, and the cleaning people leave a fresh thing of toothpaste every day, which is pretty great.
Overall I enjoyed my stay but they absolutely have to fix the Internet if they want to be a legitimately decent hotel. I just cannot give them a good review when I can’t even sit in my room and do work. If they got this fixed, I’d put them around 3.5 stars.

This hotel is okay.
The pluses are its cleanliness; predominantly friendly staff; business center; fitness room; and divider in room separating sitting area from bedroom area.
The minuses are the volume and inconsideration of patrons in the hallways, especially, when your room is by the elevator; the continental breakfast that offers all cold items free but charges for all hot items; and the no microwave available in room.
I was a bit irritated by the housekeeping staff since they keep emptying the water out of my iron when it is obvious I’m not checking out that day. I left a note one time and they obeyed my request but, the next day, I came back to an empty iron.

I stayed at the Hyatt Place since I wanted to have a comparison to the Fairfield Inn that I stayed at in May.
The Hyatt Place has comfortable rooms and the employees are helpful, especially at the Front Desk. The guy checking me in found me a quiet room, I never heard a peep from the other guests while in my room.
The free continental breakfast was way too weak in my opinion. I understand that it is free, but the amount of fruit available was scarce. Plus there were a lot of people grabbing breakfast in such a tiny space. I would just prefer to hit the Waffle House instead.
Overall, you can’t go wrong staying at Hyatt Place. Which hotel do I prefer? Read my Fairfield review and decide for yourself.

Great room, great service, great safe location in Atlanta.