Rick’s Plumbing & Heating

We had Rick himself and another man replace our bathroom floor and toilet due to a long leak in the toilet ruining half the floor. They did a VERY poor job with the flooring. The linoleum has screws poking up all over from the wood they put down underneath — at least 12, and it’s a small bathroom. There are also cracks where they didn’t butt the underlying flooring up to the next piece well enough. There is a place where they didn’t measure the linoleum well and had to splice a small piece in, which looks bad, and the caulking they used the stick the molding back on the wall is very sloppy. I asked for a partial refund, to offset the cost of having someone redo it, and he refused, saying he we would redo it free of charge. I declined, not believing he was capable of a professional job. He also claimed he WOULD refund the $ 60 I paid him to snake our tub, since he didn’t remember to do it any of the three times he came out, but three weeks later he has not refunded it. I would NOT recommend him for any remodeling work, although he claims on his website and craigslist ads that he can — that his company has MILLIONS of satisfied customers. The reasons I am giving him two stars is that he did replace the toilet and the leak is fixed.