Lisle Automotive & Tire

They were really great, honest, and helpful when changing my car’s O2 sensor. They gave me a heads up on not being able to take it right to the emission’s testing, and other free advice that was above and beyond what they needed to do. I went to get my O2 sensor changed pretty much last minute before my emissions test was due, and I felt bad doing that knowing the complications that that causes, but they even offered to let me bring it by right before my test to make sure it passes. They did really nice work on my wife’s car too. I’d recommend them, and I’ll be back I’m sure.

I have a hoopty paid off car that gets me from A to B and that is good for me. But when I failed my emissions test & needed 4 new tires to say that I had a shred of panic is to take that lightly. Deer in headlights look for days…
I live in Lombard but travel to Lisle and around the Chi for work, I car pool, and just am a busy mom day to day. My fab Boss has a client that owns Lisle Auto & Tire so I called to see their prices for tires, I got 2 tires as I just got back from a vaca the week prior. Glorious timing right? Their tire prices for tires were comparable & reasonable so I went with them. I called and asked if they had time and not only did they take me that day bit they picked up my car, installed the tires but they dropped my hoopty off to me back at my shop! I was very happy!
So lil hoopty failed the emmisions… wha wha whhhaaa. I put that service bill off as much as I could (Christmas…again Glorious timing) but you need a sticker on your car to keep the police at bay so I sucked it up and called Lisle Auto again. I dropped my car off and then Russ drove me back to my Lisle salon. Don called that day and said that the work needed wasn’t that big of a deal but they needed to get all the sensors to work again to pass emissions. That can take time sometimes. I took the car home that night running like a dream! But I had to take my hoopty in again to hold off the police so I took it back the next day since I was in Lisle again and they called within a couple of hours & said hoopty was ready to go, all the sensors are working!!!
The service bill didn’t make me faint. It was what I expected, personally I felt fine with what they charged.
When Russ dropped off my car I was busy so I said that you & God Bless. When I looked at the bill there was an emissions pass stapled to the receipt. I couldn’t believe it, did Russ take my car to the emissions??? Yes he did!!! Russ took my car to the Emissions for me!!! I called and thanked him and honestly teared up. I can’t believe the customer service I received. A little appreciation for being a customer went above & beyond. I don’t know ANY mechanic that would do that for a customer they just meet.
I am amazed and thrilled. Please keep Lisle Auto & Tire in mind for your next auto blunders. They are good honest people who appreciate & respect their customers.
I still need 2 more tires… well, I know where I am going for them! Any business I can throw at them I will.