Edward Medical Group

This office is SOOOOOOOOOO incompetent when it comes to getting results faxed to other dr offices. For the record, I’ve been a patient here long before EMG took it over and never experienced a problem. For whatever reason, whether it’s the staff, management, protocol, etc., their front desk staff is one clown short of a circus. I’ve been trying to make an appointment with another dr’s office (based on the referral of my EMG dr), and FOR 3 MONTHS they’ve unsuccessfully faxed my records over. The part that gets me every time is the fact that I was told for 3 months that they had been faxed/​were faxing them then-​and-​there every time I called. They weren’t b/​c I later found out they «didn’t know what records to send» (complete lie; I labeled which ones on my signed consent form).
They need to hire better office staff b/​c the incompetency and unprofessionalism (lying to me about having faxed them) is just completely unacceptable. Stupid idiots…