The service here is fine. Everyone is usually pretty friendly and things move pretty quick. But, for whatever reason, they microwave bagels instead of toasting them. I stopped buying muffins cause I got too many stale ones and a little too often I get stale donuts as well. Dunkin really needs to come up with a specific way to make coffees and train their employees to make them the same way every time. I love DD coffee, but I could order the same coffee 5 times and get 5 very different cups of coffee. Sometimes I can’t even taste the sugar, sometimes it tastes like nothing but creamer in water, and sometimes the coffee even tastes burnt. That’s gross. Stop being cheap and toss out your old coffee and treats.
Kevin M.
Classificação do local: 1 Macomb, IL
Ordered a hot coffee with a beagle; cream cheese on the side. They tried to give me an iced coffee with a beagle loaded up with cream cheese. Never coming back lol.
Seri V.
Classificação do local: 3 Chicago, IL
Store is kind of hidden and a bit hard to get to if you’re coming from the opposite side of the street. The intersection of IL-53 and maple is a pretty busy one so sometimes you’ll be waiting for a while. The coffee and donut selection is pretty much the same here like all Dunkin chains.
Nicole G.
Classificação do local: 2 Downers Grove, IL
Not impressed with location. Firstly, the blender was broken. so no frozen drinks even though the store is covered in ads for everything frozen. Next my friend ordered a chicken biscuit and he said«the chicken is no good, pick something else.» No good? What is it expired? I’d advise a different location for your next donut experience.
Tiffany T.
Classificação do local: 1 Ingleside, IL
It’s 99 cents for 5 munchkins. I bought 25. It should have been 4.95 but apparently the guy wouldn’t let me pay that way. He made me pay 5.99 for the box. Okay. After I asked him again, he told me it doesn’t work that way. Awesome. I asked for 15 chocolate, 5 glazed, and 5 powdered. He gave me 13 chocolate, 6 glazed, 5 powdered. That equals 24. How hard could it be? It would be great if he spoke English but he didn’t, so this was a lost effort for me.
Court W.
Classificação do local: 5 Oswego, IL
The Oreo coolatta is delicious! I got the vanilla bean version since I’m pregnant, but they have a coffee flavored one too!
Heidi B.
Classificação do local: 4 Ann Arbor, MI
Who doesn’t love an iced coffee from DD?!? This is a great option for coffee and breakfast. It seems to always have a crowd but I have always gotten in and out quickly. The staff is quick and friendly. It can sometimes be difficult to get in and out of the parking lot. Overall– This Dunkin Donuts is a great choice for a quick breakfast!
Heidi S.
Classificação do local: 2 Elk Grove Village, IL
Manager was rude, cut me off when I was asking how to use the app properly and then walked away while I was talking. Cashier was nice
Sean B.
Classificação do local: 4 Atlantic City, NJ
Very convenient great customer service fresh donuts plus you never have to wait that long the only thing that they’re missing is a drive-through at Starbucks has across the street but if you’re a true Dunkin’ Donuts over your scores come here they have an ATM daily specials and happy hour and they have a big selection compared to some other Dunkin’ Donuts that I’ve been to
Doc W.
Classificação do local: 5 Lisle, IL
Great for coffee drinks and tea. They also now have quick food items.
Monica F.
Classificação do local: 3 Naperville, IL
This parking lot is sucky to get in and out of. The line inside moves rather quickly but your order usually gets jacked up. I always get iced coffee w skim milk and somebody always inevitably put sugar and/or cream in it. Then when I hand it back– the girls always look at me like I’m an a-hole, and then they tell me it is skim milk. Um, thanks but cream vs skim milk looks completely different. Oh last but not least– you will literally hurt your teeth biting into one of their burnt ass hockey puck flatbreads. This location is the only one that consistently cooks the heck out of them to the point that it is inedible.
Matt G.
Classificação do local: 4 Lisle, IL
It’s Dunkin Donuts. This location is pretty good– they’re very efficient, and they have a nice selection of donuts if you want them. I usually just come here for the Iced Coffee. The parking lot is a nightmare at rush hour time, so be aware that you may get out of the store fast, but that won’t translate to getting on the road any faster.
Tushima d.
Classificação do local: 5 Baton Rouge, LA
I go here every day and love DD in general but this one is the best! Great staff, efficient and super friendly!
Alexa E.
Classificação do local: 4 Palatine, IL
This location is pretty good. The owners aren’t the friendliest, but they’ve recently acquired some new employees with more personality. They also newly renovated the place, which is now much more welcoming. They usually run low on donuts, too. Good thing I only get coffee when I stop in! ;-) And of course, I’ll forever be in love with their coffee. :3
Evan D.
Classificação do local: 4 Naperville, IL
While I can’t argue with the first review done back in 2006, this place must have gotten better since then. I used to go in all the time and then stopped going about six months ago. It was previously the same old looking DD with no drive-thru, etc, etc. Since then the interior has been completely renovated and it looks ten times better. There is more space for people waiting in line, new counters, ovens, racks, etc which really make it look more professional. Also, while there still is no specific coffee only line, the staff is extremely quick and will jump to the next person in line when one person is holding it up. I don’t think I’ve been in the place more then 4 – 5 minutes tops from door-to-door.