Extended Stay America – Baltimore – BWI Airport

I stayed at the hotel in June 2016. This is a hotel ran like a dormatory. The kitchens are stripped of everything. There is no coffee maker, toaster or even a dish, fork or knife. I asked housekeeping and they said management took everything out because they didn’t want them spending extra time cleaning the kitchen area. I saw 1 dish cloth and a garbage pail. That was it. Last night the 2^nd floor wreaked of marijuana. If you want so much as a washcloth you have to request it at the front desk. New towels are exchanged when you go down to the front desk to turn in dirty ones. The bed was extremely uncomfortable and the refrigerator and air conditioning unit were loud all night. The wi-​fi connection was horrible and AT&T phone connection was one dot. This property is not service oriented or customer friendly. I booked this property because of the price and I got «worse» than what I paid for. Do yourself a favor – pay a few dollars more and stay at Hyatt Place, Hilton Garden Inn, or any similar property that provides customer service.

Our «non-​smoking» room had an ashtray, cigarette burns on the bed, and absolutely reeked of smoke, as did the hallway, which was worse.
They gave us a WiFi password, but not the network name, and neither of the two networks my device saw was hotel-​related. At a guess, their WiFi was weak enough not to reach the third floor. I’ve had that happen at other hotels.
Bed mattress was hard as a rock, though that might be okay depending on your preference.
I expect this from a $ 40 fleabag motel, but for almost $ 100/​night with booking fees, I expect better. Won’t be back.

My favorite hotel to stay away at. Been a pharma sales rep for over 2 + years now and just recently started staying away from home at least once a month. This is by far my favorite hotel that is at a price that doesn’t cost an absurd amount of money. First thing i love about it here is its always clean, and they must have had a feng shui consultant design these hotel rooms, because they just feel so homey. They also always have a microwave, sink, fridge, and fully stocked cabinetry with bowls, plates, utensils, dish soap, glasses, wash clothes, its really awesome. They also have free wifi that is fast. I can’t stand going to other hotels for business and the free wifi is so bad that i just go to bed instead of doing work online. They also have a free laundromat, free gym, free blenders and quesadilla makers and grills and other cookware that you can borrow. But my most favorite thing about this place is the good night sleep i get. I thought iw as just terrible at sleeping away from home, anytime i slept in a hotel i didnt get more than 5 full hours. This place you can control the thermostat yourself and the fan can be on all night, the beds are super comfy and they give you a big fluffy extra blanket. its just wonderful. I always look for candle wood suites wherever I need to go for work now.

Room: OK, clean. Asked for kitchen needs and received them immediately. The room was fine for the week stayed. Full size fridge and stove burners worked well. No ice machine on premises so hit up the 7 – 11 two blocks away if you need ice. Not many TV channels to pick from, Bed comfortable, ask for more pillows! Free Wi-​Fi but confusing to connect to and kinda slow.
Service: The breakfast service of coffee, fresh fruit (oranges and apples), muffins, and granola bars was indeed set up and available at 6 am each morning.
Front Desk: A big hassle when we had to extend our stay by a night and the credit card holder on the original reservation was not present. If you want to pay cash, be warned they will want another $ 100 deposit to do so.

This rating is based on the price and the value we get for it. I paid $ 61 for a single room with a queen bed. For that price it’s a great deal!
Pros:
–kitchen
–distance to airport
–few restaurants within walking distance
–free breakfast (coffee-​instant oatmeal-​granola bars)
–free wifi (slow though)
Cons:
–staff not über pleasant
–rooms not cleaned daily
–hotel/​lobby/​lot of rooms smell of cigarette smoke
–water pressure is lacking
–hot water is blazing hot or cold. It’s a challenge to find a happy medium
Overall, I’d recommend this place for the price and value.

Although the management workers were nice and obliging the facilities are HORRIBLE. My company booked me a room at this hotel. The 1^st room I was in was dirty. The kitchen and bathrooms had residue and questionable stains. The shower had pubes peppered on the floor. The 2^nd room I entered was slightly cleaner but smelled entirely of smoke. The 3^rd room but dirty as well, there was a hair in my bed, and the refrigerator was dirty. This whole place gave me the creeps. It’s very sketchy. I checked out the next day. Also, the kitchens do no come pre-​stocked with the items you need to cook. You have to request them.
I will NEVER stay in an Extended Stay America again.

Apparently there are two extended stay america in the same location. They are just a street across from each other.
We spent the night at this location and the receptionist would not even talk to us. They have free Wi-​Fi which had some connection issue so it didnt work for us. The free breakfast is grab and go which also has some fruits. Coffee was good.
The room was clean.

After one night in the hotel I woke up with 12 bites on my feet and legs. I give them 3 stars because the staff was very helpful and gave us a full refund without any questions asked at all. They did a room inspection and although they didn’t find evidence of bed bugs still refunded the money and allowed us to cancel our reservation without any hassles at all.

I stayed for over two weeks. Had room service only once. Had to trade them in every time you need to at the front desk. Just like everything else you might need. liked the kitchen and friendly staff. Not happy with the breakfast to go. Run out of towels and other items when requested also. No pool or fitness center. soda machine and soap powder machine out of order so I can’t wash.

I’m a traveling nurse and my company put me up at this Extended Stay for the duration of my 9 week contract. I have been staying here for over a month now so, I’ve certainly had plenty of time to observe the property.
The staff is super friendly and thoughtful (they even gave me a birthday card-​very sweet!). I work night shift and they were very accomodating to my schedule when they were doing a planned maintenance on the air conditioner units in each room. The rooms are very clean, comfortable, and appear to have been recently updated-​no weird smells or stains! The kitchen has a full size fridge, two burner stove, microwave, and toaster. They even provide basic cooking and eating utensils. The location is very convenient to BWI and downtown Baltimore. The manager is very friendly and seems genuinely concerned about his patrons.
My only «gripes» are very minor. 1) there is no pool and from my room I can see the next door hotel’s pool from my window-​what a tease! 2) The tv has very basic cable-​not many channels to watch in my downtime (probably not a problem if you aren’t planning on staying here for months at a time like I have to). 3) There is no on-​site gym and they don’t have a contract with any local ones. Again, very minor indeed. (Yeah, I know, first-​world problems…)
Overall, this is a great place to stay! Don’t pass it up!