Fairfield Inn & Suites Baltimore BWI Airport

I had personal attire stolen from my room and the General Manager showed no concern to resolve the matter other than telling me that my items were not in the room. It is clear they do not value their clients.

Excellent experience here. Room was fantastic. WiFi worked great. Staff was very friendly and efficient.
The only downside was breakfast. The eggs and Turkey sausage were icky. Stick to the sealed stuff, bakery items, and fruit and you’re good.

Amazing friendly service and excellent rooms. Comfortable beds and the heated indoor pool and gym are fabulous. Jose, Maria and Sherrell are pleasant, courteous and professional. This hotel will be my go to place to stay every time I go to visit my family in Glenn Burnie. Parking was a breeze and the place is kept spotless.

We stayed for NYE to prevent having to drive an hour back home after going to a nearby party for the evening. We were greeted by the manager as soon as we entered, he was very friendly, smiling and sincere in ensuring we felt like valued customers.
The hotel itself is beautiful, one of the best Fairfields we’ve ever stayed in. It was clean and perfectly decorated for form, function and comfort.
The room was PERFECT! Bed was amazing! There were no stains, marks or anything disgusting in the room, as there typically are in lower priced hotel rooms. The bathroom was immaculate as well!
The only issue we encountered was that they have limited parking spaces and it seems they might allow people flying out to park there, as we left and returned around 2:30AM only to find every spot taken! There were about 10 — 15 cars in all that had no place to park and we were one of them. We had to park along a curb right outside the front door. When we mentioned this to the lady at the desk overnight, she said it was fine, as long as it wasn’t blocking and we weren’t there too long the next day. She took our room number and said she’d call if the car needed to be moved. Problem I have with this is… If I were to get that call and wake my up overnight for something like this, this review would have dropped to 1 star.
I HIGHLY suggest they fix the parking situation, and QUICK!
The workout room was stocked with very nice LifeFitness equipment too!
We do stay in this area often for overnight business trips, etc… Were just here two weeks ago and chose a Sheraton. We’d definitely stay here again!

Inexpensive & comfortable hotel with friendly staff! Super close to the airport (7 minute drive) and they have a shuttle that runs to the airport as well.
My family and I stayed here for 3 days and had no problems at all. Breakfast is included and it’s your typical hotel food (eggs, bacon, cereal, waffles). Can’t complain much but after a couple days it’s about the same thing and it gets old.

I thought I liked this hotel but as soon as I started shaving my legs in the shower I noticed I have 6 – 7 big bites all over my legs. I’ve been staying in this hotel for 5 days now… And I have to stay here tonight… This is horrible
And is not mosquito bites because I’m wearing pants and it’s October

I checked in here late last night and checked out less than 9 hrs later to head to the airport.
The overnight hostess was a little too casual, didn’t greet me immediately, although I was super tired, so just about anything was going to rub me the wrong way.
The room – including the bathroom – was spacious, clean and odorless. Beds were comfortable, I slept great! Shower was nice and hot, with good water pressure.
Breakfast options were middling, they did have scrambled eggs and bacon that looked edible, along with your standard cereal, pastries, fruit and hard boiled eggs.
I wish they had milk by the coffee – only half and half was available. (I know they had cartons for the cereal, but I didn’t want to open a whole carton for just a little milk to go in my coffee).
Honestly I was only awake for like two hours during my stay here…

Super modern, clean, friendly staff (like go out of their way to greet you and talk to you friendly), inexpensive.
Just a note that it is a large glass doored shower stall with low water pressure — no tub.
Great breakfast — including bacon and eggs and GOOD coffee.
At the airport so we stayed one night when our flight came in late and drove to DC in the morning.

Very clean hotel, looks new. Front desk staff was very helpful in adjusting reservation so that I could use reward points, which she didn’t need to do. Big thumbs up!

We got there on a Sunday and we were just staying the night. I thought the outside looked fine and the inside hall did. The pool was clean and the lifeguard was there; it was a little awkward because we were the only one.
However, everything went down as soon as we entered the room. The sheets were gross and didn’t look like they had been changed. The shower was covered in grim. We asked for a different room because it was gross. However we got to the next room and it was even worse because it wasn’t made up and had trash everywhere. The lady downstairs was not very nice and didn’t once say sorry which should of been the first thing. She ignored my mom that kept asking for a manager. We got our 3^rd room and everything looked better. My mom fell on the floor from water on the carpet. We soaked it up and it was brown and gross which is really gross. We had no clue what it happened. It was gross and no one seemed to care also the manager has refused to talk to us.

I made a reservation at the last minute due to a snowstorm. I also managed to get a friends and family rate, so I knew my room had to be somewhere close to the elevator. Upon check-​in I noticed it was busy as there was only one person in front of me but numerous behind me. As I was waiting a gentleman came down and told the front desk that his room was not made up. So they gave him another room. I checked in and got my room number. I came upstairs and when I walked in the first thing I noticed was a used pillowcase behind the door. I carefully picked it up and put it in the hallway next to the wall.
I found the light switches and turn them on and noticed the beds were made and the room is rather large. I walk into the bathroom and noticed that the bathroom countertop is not clean. There are marks and white residue on the front, and marks that look like somebody wiped up toothpaste with a piece of toilet paper on the top.
I decide to carefully check everything else, and noticed a white sticky substance on the handle to the shower door and on the handle inside the shower itself. Also the nozzle of the shower (where you turn for hot and cold) did not look like it had been wiped down.
I then look at the carpet in the bed area and it looks as if as not been vacuumed in a week! Pieces of chips, candy wrappers, and a used bobby pin graced the floor. So, I called and requested a vacuum and a cleaning of the bathroom. Then, I go to turn on the tv and no remote. So, called again.
Five minutes later a man came up and had a remote and vacuum and asked me to go over what needed to be done. He asked me if I wanted to switch rooms, but I told him I overheard the front desk tell a customer behind me, at check in, they only had suites left. Besides, it is just me for one night and all I want is a clean bathroom, floor and clean sheets (which seem to be).
They look very busy but it does not explain the consistent lack of vacuuming and a simple wipe down of counters! I will be complaining to the manager in the morning.

My husband and I stayed here when we were in town for a family funeral, and it was really nice to have a comfortable bed and the amenities that this place has when we were feeling overwhelmed and stressed.
We had requested an early check in and arrived at noon. Our original room wasn’t ready but the person helping us (I believe it was the sales director) didn’t sweat it and got us a room quickly. When he asked what we were in town for and we told him the reason, he even gave us a discount. Yes, this place has a bereavement rate and it was much appreciated.
Our room was clean, the bed was comfortable, and the free continental breakfast was delicious. No complaints at all.
I also want to note that this place is really close to BWI so I’d recommend it for if you need a place to stay before or after a trip. I think they also offer a rate for parking your car there while you’re away. And off being so close to the airport, you can’t hear the sounds coming from there, which was great.

Very friendly staff and hotel is spotless in room, fitness center and lobby area. A+++

Six people in my family stayed here over the weekend and the staff was excellent. In particular, the GM Ebony and Manager Renee. We travelled with our 75 yr. young aunt who needed special attention from the car to the lobby to the room and eventually to her final destination the train station. The staff treated my aunt like she was their very own family member. My aunt Sue was visiting from Las Vegas then traveling to New York and this hotel treat all of us very well. The coffee in the morning was hot and breakfast was good.
I must say that we did not expect such a warm welcome and excellent atmosphere from a hotel with such competitive pricing. I can see why business travelers like this place. This Fairfield proves to me that if you take care of the basics like having a super clean room, fair complementary breakfast and a super polite staff that people will continue to support this place.
Again to the staff and management please continue the great work and you kindness is infectious. Thanks from our entire family.
Dt

Picked this hotel as our resting place on our weekend getaway to the Baltimore Washington area and we were truly pleased with this location… Great access to bwi airport, stylishly adorned rooms snd overall hotel décor, excellently maintained… Filling and taste buds appealing breakfast… And last but not least, a great, comfortable, drift away into a deep sleep style king sized bed…

This is a great hotel! Flew in after midnight after a 24 hour trip from Kyrgyzstan. Surprised there were people greeting us at the airport… there wasn’t a soul at BWI when I came back from my last deployment. It was a nice surprise.
I usually book rooms with Hilton brand hotels because I like their Hilton Honors program. But recently, they have changed their policies and WiFi is no longer free unless you are a gold member or something… I am still at silver and paying $ 10 for internet is not appealing to me. So I went with Marriott because they have free internet! And a rewards program as well, so that’s a plus.
Anyway back to the hotel. Although they have a free shuttle, I was told it did not run 24 hours so I just got a cab. It’s super close to the airport so the cab fare was only like $ 8. Check in was super fast and the clerk behind the counter was very courteous and professional. I didn’t have a car, but there seems to be plenty of parking space. The hotel looks to be pretty new. The room is average sized with a huge and comfy bed. Seriously it was awesome. I’m probably biased since I had just sat on a airplane economy seat for over 18 hours and slept on a crappy bed for over 6 months, but anyway it was super comfy. Although the room was clean and smelled super fresh, I still found trash in a corner and the bathroom counters were not thoroughly wiped down. That’s the only reason they lose a star. Otherwise, the bathroom is huge with a nice shower and great water pressure (a must for me!). There’s barely any storage space in this room, so expect your luggage to stay out in the open. There’s only a few drawers and a very very small closet. However, the room does have a fridge and a microwave… a huge plus! An even bigger plus is the free breakfast! Another reason I usually go with Hilton branded hotels. The breakfast was great! Cold cereals and milk, oatmeal, orange and apple juice, fruit, bagels, english muffins, eggs, sausage, yogurt, and assorted muffins. Great selection!
For me, I think I am done with Hilton branded hotels if I can avoid it. Marriott branded hotels have free internet and all the perks and more of Hilton hotels so this makes the decision easy. Overall, this hotel is excellent. Will definitely stay again if I come through here again.

I spent 12 hours driving a 14 foot U-​haul with my car trailing behind it in the pouring rain. When I arrived at the hotel there was no parking that my vehicle (s) could fit into so I had to park at the daycare next door. When I walked into the lobby there was a line of people waiting to be checked in. Behind the counter was one woman who clearly had worked there a while and a girl in training. By the time it was my turn, I was cranky.
Despite my grouchy, short tempered disposition, the two women were both patient and helpful. They assured me that I could park in the other lot and got me checked in promptly. I suspect they upgraded me to the handicapped room because it was more spacious and they could tell I was a potential complainer. Even after being grouchy on the phone after calling twice to get the wifi password, they were polite.
The hotel was fairly new, the room very clean, the bed comfy and smelling of fresh linens. I thought about going for a swim but the pool was small and crowded. The complimentary breakfast was what you would expect; bagels, pastries, hot and cold cereal and the now customary make your own waffle. I am happy I paid what I did to stay there and would gladly return.

Flew into BWI late on a Thursday, passing through to DC. Booked a last-​minute room at the Fairfield Inn. Turns out that NO food is open (with a scarce few exceptions) at 11:30PM on a Thursday in Linthicum Heights. No matter! The friendly night receptionist and I chatted for a few minutes about this fact until she suggested that the free shuttle provided by the hotel could run me through the nearby 24Hr McDonald’s drive-​through (which I almost walked to, before I called and found that the lobby was closed). We chatted some more and about 10 minutes later, the shuttle appeared. The driver was also friendly and took me right over to get some food.
As for the hotel experience itself: exactly as advertised. Nice, clean room, big bed, slick standing shower with a big glass door (I thought it was kinda classy!), free internet, convenient power outlets (it’s amazing how many hotels suck at this), etc. The room was inexpensive and I got everything I needed/​expected and a little bit more. There was even a fridge and microwave (not that they helped me, but it’s good to have in a hotel room).
If I’m ever flying through BWI again and need to place to crash for the night, I would definitely come here again!

Excellent service and beautiful hotel. The room and bathroom were spotless. Easy to get to from the airport AND they airport parking for only $ 5 a day!

The Fairfield Inn & Suites near BWI airport is the newest Marriott brand hotel in the area. I remember when they were doing construction a couple years back when I was at the next door Courtyard.
This Fairfield Inn & Suites is similar to the other Fairfield Inn brands that I stayed at other locations. Very modern interior design with a lot of space. The King size bed room was very comfortable and spacious. The work area was excellent for what I needed. The bathroom was also spacious and modern with the granite counter. It had a nice shower, which is a plus, instead of the tub/​shower combo. There is also a microwave to heat up stuff and a mini-​fridge to keep things cold. There is also this blue sofa couch thing that was unique to this Fairfield Inn haha.
The breakfast was your typical easy breakfast like other Fairfield Inn I been to: cereal, waffle maker, breads, pastries, juices, etc. The dining area was nice and the lobby was definitely unique. The indoor pool is something I need to try next time.
Overall I would stay at this Fairfield Inn when I am in the area. Some of the pluses to me are: 10 points/​$ spent on room, mini-​fridge and microwave in the room, free breakfast, modern and spacious, coffee available any time in the lobby and comfortable room. The only downside that made this place not a 5 on my review is that there is only one entrance on the road to get in and out which can be a pain at times when there is a bus trying to get in and out.
Fairfield Inn is a great place to stay with the benefits of a microwave and mini-​fridge that long term stay hotels have but also give 10 points/​$ compared to the 5 points/​$ that long term stay hotels like Residence Inn and Towneplace Suites gives.