Top Movers

Top Movers was previously AV Moving. The owners address on the DOT paperwork is the same. They just changed names. Please spare yourself the frustration and stress of using this company! Not only is their customer service awful, but they were contracted my business from Magic Touch Movers (see my review for them as well) and they increased the price per square foot I was «contracted for in writing» through Magic. I attempted several contacts to get this corrected as I had paperwork that stated I was only to be charged $ 3.25/sq foot and they refused to honor it. In fact, what they did was threaten to leave my things in storage at a rate of $ 300/​month until I paid their increase. In addition, Tim the pick up driver, called and asked that I have my family meet him at a different time so «HE» and «HIS“schedule could be accommodated. My family made these arrangements possible and Tim left my brother and 2 children under the age of 5 to sit there and wait for over an hour. Of course, no apology. From there, I had to ask for a copy of the inventory list on 3 occasions and was continually told it was emailed. I didn’t receive it until the day before my delivery. Unacceptable. Repeated phone calls to Vernia and Mary, resulted in nothing but promises to handle the issues I was having, but I never heard back from either of them. Once my things arrived, the inventory was short and damaged. They have lost/​stolen 5 boxes, 2 tables, 2 wooden-​large candle holders and a bed frame. They also damaged a fan to where it’s not even usable anymore and they crushed a lamp and lamp shade that was packed by THEM. I can only imagine how trying to get this refunded will go! Don’t waste your time, efforts or money. You and your belongings will be treated terribly even after you have done them favors to make things easier for them! Update 2÷17÷16, I have been attempting to get the reimbursement of the over $ 1400 of lost and damaged goods since August of 2015 with no resolve.

Worst moving company ever! Scam, fraud, they are the best. Signed contract for $ 5,000 they charged $ 12,000 I had to call NJ attorney general to get my furniture delivered then the local police to get my things off of the truck. They advertise professional movers then hire inexperienced day labor off of Craigslist. No criminal check whatsoever — had gang members in my house. Then just threw things in my house no set up as agreed — total fraud

US DOT: 2 594 863 MC: 910 947
For an interstate move of one item they quoted $ 477.54 but upon delivery demanded over $ 800 and threatened to take my item with them if I did not pay them what they demanded.
In my opinion their business practices are unethical. My understanding of federal regulation is it is against regulation to charge more than 110% of a non-​binding estimate for an interstate move.
If you believe you have been a victim of fraud by Top Movers you can file a complaint with the Federal Motor Carrier Safety Administration at this link: