Shoprite of Linden

This is by far the worst store I’ve ever bee to. I have to shop late because of my work schedule, the employees are rude & not very helpful. I asked the cashier if she could help me bag the groceries because I had an injured wrist, ‚(I was wearing a brace on it), she said that I was in the, «bag ypur own groceries» line & continued to talk to the other cashier. I looked at the sign, the only lanes open were the «bag your own groceries». The maintenance man started to help me, she told him that’s not his job & to get back to work. I wanted to slap her! He was just trying to help! Another customer said something to her, & the cashier caused a big scene. I just left the groceries there & walked out! DON’T GO THERE!

Have used this Shoprite a few times!!! The service here is pretty good!!! If I’m travelling on RT 1 and 9 and want to use this Shop Rite instead going to Perth Amboy or Avenel then I will!!!

I try to avoid this shop rite by at all costs. The staff is not very friendly nor are they very helpful. There are a lot of young people working here, which is mine except that the courteousness is lacking. Even if you’re at a line where they’re supposed to bag, they will let you back your own anyway.

Poor service, Higher prices (even relative to other ShopRite’s),
Example #1) Would not accept a return an un-​open ShopRite brand light bulb. I had the receipt and obviously ShopRite brand is purchased at ShopRite. The store insisted that they did not accept returns that were purchased at any other ShopRite store. I asked if they sold the item, and was told yes. Needless to say I left and took my money elsewhere (although admittedly to another ShopRite)
Example #2) ShopRite Organic Milk, Food Should Taste Good, and various other items we have purchased at this store are cheaper at other nearby ShopRites (Woodbridge, Edison, East Brunswick, etc)

Located off of 1 & 9 in Linden, NJ inside of a plaza that has the following stores:
Michael’s (Craft store)
Target
Liquor Store
Home Depot
BBQ Buffet
Movie Theater
Dragonfly (Asian Restaurant) & Chevy’s (Mexican Restaurant)
Starbucks
Game Stop (Video Store)
and a small hand full of clothing store for women and children as well.
Staff is always friendly in the deli department. Sales tags are always up to date. Store is clean, bright and neat. Aisle are always stocked and if you can’t find an item you can always request a rain check.

I have a love-​hate relationship with this particular Shoprite.
Love: It’s brighter and newer than some other Shoprites and it’s somewhat close to my house. Love some of the employees and love that the store manager is quite hands on. He can be quite helpful at times. Love that the produce is usually decent and far better than Pathmark. Love the variety of products from different nationalities (Polish butter, IMusa espresso pots, different sesame oils, fried catfish at the hot foods bar, and so much more.) LOVE (!!!) the good prices.
Hate: The young ladies at the customer service desk. So unnecessarily rude and they work with the idea that there is an odd hierarchy of employees in the store. (Let’s just say that if you are some type of vendor in the store, don’t expect respect unless you’re in good with them.) They removed a lot of the more specialty natural products a few years ago, so I can no longer easily find things like tofu or vegan products. The store is crowded with merchandise so it’s difficult to navigate your cart through the aisles on busy days.
Overall, with this Shoprite, you get what you get. It’s Linden, the land of mediocrity and low expectations. Hopefully they improve and also still offer the good things they’ve got going for them.

Living between this Shoprite and the one is Woodbridge, I usually only go to Linden when I need to pick up a couple of things. The store seems dirtier than others, not as much selection as Woodbridge and not much of a prepared foods section (foods to just take home and heat up). The deli counter is good. They don’t have a full fledged bakery dept. The seafood dept is small and the last time I was there I had to wait until the guy in back looked up to see that I was waiting for a while.
Oh, if you need a shopping cart, bring a quarter!

For overall experience, this Shoprite is cleaner and more visually appealing than the one in Elizabeth. But if you’re any sort of experienced grocery shopper, you know this might be more of a warning sign than anything else.
This Shoprite has considerably less sales than the one in Elizabeth, and their produce is more expensive. However, it’s conveniently located in a shopping mall where Target, Home Depot, AC Moore, restaurants, a Starbucks, and AMC are also planted. So, depending on your needs, this might be the Shoprite for you. However, I almost always choose Elizabeth.

I live closer to Pathmark, so that’s why I go there instead.
Shoprite is cheaper… but the other thing that Pathmark has over it is:
Self Check Out.
Sometimes there are a ton of lines here… so you’ll only see me around after midnight.
Whereas, in Pathmark, I can buy the whole store in under 10 minutes.
I’m fast.
Most cashiers don’t work with much enthusiasm.

Although the location can seem intimidating to some, this Shop Rite is huge w/​a ton of variety. Due to the surrounding neighborhoods and population they have decent international foods/​snacks /​drinks selections.
Coupons are always available in Sunday paper and circulars offer great deals.
Shopping carts take one quarter to remove from others and it’s returned when you put the cart back.
There is also a Red Box movie rental machine located before the exit to the store.
There are always people working /​restocking /​cleaning. I’ve never experienced poor customer service.

Update: ShopRite replies:
Thank you for emailing ShopRite. We appreciate the opportunity to respond.
First, we want to apologize for any inconvenience you may have been caused while shopping. The feedback you have provided is very important because it helps us focus on areas that need improvement.
As you may know, ShopRite stores are owned and operated by independent companies. Wakefern provides the stores with products and retail support services but the store owner ultimately controls the day-​to-​day operation. We’ve forwarded your comments to the owner of this location for further follow up with their management team.
We want to assure you that all of us at Wakefern/​ShopRite share a commitment to ensure our customers are completely satisfied with our stores, products, and the services we provide. Customers who care enough to let us know when we’ve fallen short are our most valuable resource. We regret any inconvenience this matter has caused and we hope to be able to restore your confidence in our stores and the services we offer.
If we can be of any assistance in the future, please let us know.
Sincerely,
Riva P.
Customer Care Representative

The three stars is relative, in that this is a Shoprite. In Linden. Still, the management has been making some strides – the produce section is improving and there are now some organic products here and there. Perhaps management is testing the shoppers by forcing them to play hide and seek for organic?
Also, there is an international aisle with a surprising amount of products from a surprising number of countries. But you still have to have a quarter to play with a cart.

My neighborhood supermarket. I prefer this one then the one near Woodbridge, even though that one is bigger.
There’s better deals at this Shoprite. Like the past summer we had these giant $ 3.99 watermelon deals. I went to other Shoprites and they didn’t have the same deals.
Just picked up some ultra large Pomegranate from POM for $ 1 each!
The place overall is ok, not the cleanest but not the dirtiest I’ve been to.
The fish section needs a major upgrade, not much fresh seafood.
The produce area also needs more selection, I know a lot of NJ folks are over weight and poor eaters but give fresh produce area a make over could help.
Overall, good local super market that always have better deals than pathmark.

Produce is fresher than Pathmark on Stiles, where I once saw dried asparagus. Shoprite also apparently has the hardest-​to-​find DVDs at real steals. Since it’s 24 hrs, it’s great shopping late at night!
the few times I’ve been there, I haven’t found it to be shady and had had helpful employees.