Luxury Haus

this entire operation is a scam run for your life. this place is so sceavy you wouldn’t even steal a car from here. do your research !!!

do not purchase from this dealer. they get vehicles from canada and tell you they have warranties but they are not warranted, especially dodge vehicles. i was told i had 6 months left on the warranty and called dodge to verify. dodge told me imported vehicles have no warranty. beware of this place. they also go under the name of benz and beemers. they are all sweet and friendly before you purchase but impossible to reach for any post-​delivery issues. they transfer you to voice mailboxes that are full and do not accept messages. they reset check engine lights and hope you don’t realize it until you’ve driven the vehicle for several hundred miles. beware, beware, beware.
I see this guy Steve C says ‘sorry, sorry, sorry, please call me’, but he doesn’t give you any contact info. And his voice mailbox is probably full too !
Jan 2016 — Tried calling the dealer to no avail. The person I need to reach is either not around or his mailbox is not accepting messages. They are CROOKS, plain and simple and I am tired of trying to work with them and will continue to post negative reviews until my situation is resolved. My email is
if you’d like further information about this crooked dealer.
Most of their vehicles are imported from Canada and have NO manufacturer’s warranty once they cross the border. Make sure you have them prove where your vehicle was originally purchased. While I was there, a guy purchased a 2014 Dodge Ram, also from Canada. Boy will he be shocked the first time he goes for warranty work.
Jan 26, 2016 — BBB complaint has been submitted and assigned the ID 11 105 958
Feb 8, 2016 —

Unfortunately to say, they are like most used car dealerships. only I ended up getting a nice car from another dealership that didn’t take advantage of you. So in that case, they are worse. They agreed to give me the amount for my trade in on the certificate from auto trader, but then gave me a different number when I went there. I knew something was wrong so I looked on the computer to find that the they deliberately didn’t put that my car had the navigating package and then, they put over 100 more miles than in actually had. On top of that, they were trying to sell me an overpriced car that had a front bumper that was coming off and when I brought it to their attention, it was «we’ll get it fixed». Probably with crazy glue. If my trade in was in that condition it would be a whole big thing like «well your car is only in fair condition because the whole front bumper is cracked». So in short, I would not recommend them. Like most used car dealerships, they try to take advantage of you. Also, the online price you may see is total bullshit. They jack it up when you get there and say «it doesn’t include this or this» and charge you for other stuff. And I called them out for the bs charges because no where did it say that you needed to be charged for them. def not with a used car. And the guy said «well I’ll remove it for you». Do yourself a favor and stay away. They sound nice on the phone, but then when you come in, the games begin. If you want to go to an honest dealer, go to Union Volkswagen which is less than 15 mins away. You won’t have a young guy trying to take advantage of you there.

It’s normal to be in doubt when purchasing a pre-​owned luxury car. But I’m very happy purchasing my 2011 BMW 750Li at Luxury Haus in Linden. I stopped at Luxury Haus in May to see if they had any 750’s in stock. They had 1 and so I jumped on it. Negotiations took 5 days going back and forth but eventually a deal got done. There were minor issues with the car that they took care of at their warehouse in Leonia (cell phone charge units weren’t working so they fixed that and a new tire was put on) but other than that, car is great. Hooked the BMW up to a computer to make sure nothing was wrong and everything came out perfect. The salesman (young gentleman, forgot his name) and managers I dealt with were all kind and willing to listen to offers before making their own. I am always recommending this dealer to people looking to buy a high-​end luxury pre-​owned vehicle!
Giving 4 stars and not 5 because the salesman did promise me mats and a full tank of gas. He did not live up to either promise.

I highly recommend visiting Luxury Auto Haus in Linden if you’re looking for a quality car.
My experience with the Luxury Auto Haus team was great, the team was friendly and knowledgeable.
Damien was the salesman that helped me out and did his best to help me get into just the car I was looking for.
Thank you Damien for making my buying experience a simple one all around. I would highly recommend Luxury Auto Haus.

This is the absolute worst business experience of my life. These people are expert thieves and liars. Save your money and don’t ever buy a car here.

Be very careful if you shop here — these animals use deceptive advertising tactics to lure you into their dealership and then add on miscellaneous «junk» fees of THOUSANDS of dollars ABOVE their advertised price. So the price you see «advertised» by them has no resemblance to what you’d actually have to pay if you were foolish enough to buy from these thieves. You will spend a lot of time and effort negotiating in good faith to then have them pile on these made-​up, profit enhancing fees. They are a used car dealer and try to charge the consumer dealer prep fees and destination charges — these are fees that NEW car dealers charge and are legitimate in a new car transaction, not in a used car transaction!
The majority of their reviews on this site are negative!

Worse Experience Ever, Be Very Careful!
The Finance Person, tried to make me signed the Car Documents without discussing the Final Price. He got «Offended», and try to intimidate me my screaming and refusing to brake down the price of the Car. NOT to mention they tried to charge 11.9% on TAX when the legal sales tax in NJ is 7%. If you’re going to buy from them ask them to brake down the prince and BRING A VOICE RECORDER JUST IN CASE– Just like I Did! also take pictures of the paper in front of you without them noticing.