Linden’s Complete Auto Repair

Have to say I was very dissapointed in my experience at Linden’s Complete Auto Repair.
We took our car in to have an oil changed while we took our dog next door for her annual vet exam. Dropped the car off at 11:15am. Our vet appoint went a little long so didn’t come back to pick up our car until about 12:45. At this time we found out that they did not stock our oil filter and they are waiting for the filter to arrive, and it should be there within 15 minutes. At about 1:45 we started to get real frustrated as it shouldn’t take 2.5 hours to get our oil changed for a standard Nissan Rouge. We asked them to replace the filter with the same one as we had to leave due to prior engagements. So we left with ½ of an oil change. The reason I am giving one star is because they were nice enough to not charge us for the inconvience, though only the guy who pulled our car of the garage apologized. Very poor service and communication if you ask me. Will not be going back.

Have had our cars serviced here a few times. Overall, their customer service is good — even offering to take us home since the car was going to require a few hours of work. It doesn’t feel like that they’re always finding new problems but it does seem overpriced. With only muffler man as its only competition, they can get away with this. Good luck trying to get a same day oil change, usually you’ll need to make an appointment.