La Quinta Inn & Suites Lindale

This is the best hotel to stay in when visiting in Lindale. The staff at the front desk said something nice every time we came in. We also spilled ice and water from our cooler while leaving and the staff got right to work on cleaning it up. I was impressed an employee would go out of their way to make us feel comfortable. Although we did not have enough towels or washcloths for our family of four, the clean room made up for it. After checking in and putting our stuff in the room, we went swimming in the indoor pool. There are no other hotels in Lindale that have an indoor pool so this was an obvious choice. The best part about this hotel is that it’s dog friendly. We did not bring our dogs on this trip, but it brings a smile to my face when a hotel allows dogs. This is also the only hotel that is dog friendly in Lindale. Congrats on bringing the best two amenities of a hotel together that no other hotel can in Lindale. My first complaint is the hotel seemed old but there is nothing anyone can do about that except for renovation. My other complaint is the breakfast could have been better. Most hotels have more options for a free breakfast. Overall, I would come back when staying in Lindale.

Rooms are small and the cleaning crew is terrible. Nathyn at the front desk is awesome, but he is just about the only bright spot. All other employees I have dealt with appear to be slovenly and only want you to quit bugging them as quickly as possible. LaQuinta is usually great, but this one leaves a lot to be desired. Try Comfort Inn across the parking lot instead.

Not sure if I agree with some of my fellow reviewers. My family and dogs stayed here on the 30^th December 2015. We just finished a 13 hour drive and we needed a good night sleep. The staff wasn’t exceptional, but the hotel was centrally located right off the highway… far enough away not to hear highway noise. The rooms and hotel were well kept and quiet, which was great because we weren’t woken up by our dogs every time they herd a noise. The breakfast was so so, but for the price we would stay here if we ever pass through again.

When we got to our room we noticed the couch was ripped up. We then noticed there was what seemed to be animal poop on the bedroom door. We needed a 2 room suite and they did not have any left. The person at the front desk couldn’t do anything to help us and said we had to wait for her manager to come in to do anything. We didn’t have time so we left. Avoid this place. If there is poop on the door, who knows what else hasn’t been cleaned.

The wifi is so slow that it is useless. Aside from that I had a good stay. They are pet friendly which is nice. One girl behind the counter got a little snippy with me but Beth who works at the front desk totally and 100% made up for it… Made my entire 2 week stay worth it, she made everything so easy after the other staff had been so difficult. Thank you Beth! You are the best asset this place has!

Dear Unilocal snobs whining about vending machines and customer service,
Get over yourself. It’s a La-​freakin-​Quinta Inn! I’m giving 3-​stars for what is a descent, 3-​star hotel. The room was clean, the bed was comfortable, and the place was quiet. The WiFi was a little slow, but fortunately I didn’t have much need for it. I was on the way to East Texas on business and looking to find a reasonably priced hotel, conveniently located, and with vacancy. LaQuinta fit the bill and I was pleased with my stay. It’s true, you won’t feel pampered or overwhelmed with the in-​room toiletries, but if you want hand moisturizer, mouth wash and a pillow mint, bring your own or book a room at the Ritz Carlton.

Rooms are fairly clean. Not complaining about rooms…
However, management has put signs over all the vending machines saying out of order and to go down to the «24 hour mart in the lobby». Go down to the lobby to sign that says 24 hour market with the lights out and a locked door. Go to the front lobby to ask the poor teenager getting paid minimum wage — oh he is MIA, e-​cigarette pipes and filters just hanging out on the desk. So no reason for him to go outside in 30 degree weather but alas he is out there, doing who knows what. And why should he care? His boss is probabgreedy not allowing people to use the soda machines located on each floor. Coincidence they are all «out of order» so you have to pay the hotel market for a coke?
Oh and another tidbit — the lights for your security in the parking lot are almost all out and need to be replaced. And go figure the ones that do work are in the way back of the lot where nobody parks anyways.

After seeing the reviews about this hotel I was a little hesitant to stay here. However, I love this hotel! Their service, the staff, our room, the heated pool, fitness room, wifi, complimentary breakfast. everything about this hotel was great! After being on the road for 18 hours it was nice to take a swim in the heated pool and soak in the hot tub.

I spend at least 300 nights per year in a hotel. Mostly Hilton and Marriott properties. We stay at Laquinta when traveling with our well behaved dog since they are dog friendly. Most all of them have been a good experience. This hotel in Lindale has the worse customer service I have ever experienced. We have stayed there on three occasions but we will have to find another hotel in the future. These people act like they are doing you a favor by taking your money. They do not greet you, nor smile. Also when they have about 10% occupancy rate they will make you wait until 3 pm for check in. Property is not maintained well and they provide these least amount of personal items possible. If you don’t want good customer service then stay here.

Beware if you stay here! My phone was stolen from the couch in the lobby by the STAFF. We were able to track our iPhone and the police found it at the staff’s house! After I went back and asked the front desk if anyone had turned in a phone, they said «no». I can’t believe how they could have done that. Please be watchful of all your belongings if you stay here.

Rooms are nice and parking is good. HOWEVER, if you plan on using their wifi, you’re better off using a 56K dial up. Their wifi is slow and spotty. This is a MAJOR problem for me as I have to use the internet to do work. Thank goodness my work laptop has a cellular card in it and I can get good speeds. But, my iPad is worthless here.

When I try to check in1 person and he was too busy to help me. He was on the phone and asked me to wait after 2 phone calls. I’d check in and my key does not work for my room. I come into the room no soap or shampoo for the shower. The knob to open the cabinet for the refridge is broken, And the iron was also broken in leeds water all over my clothes.