Northshore University Healthcare System

Keep all your records of payments, the billing dept. does a poor job of record keeping. Don’t be surprised if you pay all of your bills and they still send you to collections.
The other review that has a billing problem isn’t alone, me too. In fact, I thought it was settled, only for it to come up again months later with a different debt collector.

I switched from a bad doctor’s office to this one. The staff is friendly, the space open and clean. I waited less than 2 minutes to get into the doctor’s room after filling out paperwork. I’ll write a review for the doctor herself, separately, but after having been through a nightmare office, I’m just glad this one seems to be working more efficiently and is patient-​focused.

My mother was diagnosed with Large B cell lymphoma; a very fast growing cancer. Without treatment at best 6 –8 weeks! However, my mother choose treatment, but it is taking these people at NorthShore more than a week to coordinate care before treatment! WHAT? Additionally, they have not made it easy for my mother to get «things done» in preparation for chemo! An example: Today an echocardiogram at Glenbrook Hospital, Tuesday a PET scan at Skokie Hospital, Wednesday a bone marrow biopsy at Evanston Hospital and then Friday placement of a central line for Chemo at where??? Unbelievable… this is patient entered care? Really? One would think that a Cancer Care Center would be able to consolidate and coordinate these services ASAP at one facility. So far, do not believe their advertising!

What can I say about Northshore University Healthcare… this entire experience has been a train wreck from the very beginning.
The good: The nurses were very caring pre surgery, and my surgeon, who is an outside doctor on staff was excellent as well.
The rest: Shortly after I was moved from the recovery room, I was given antibiotics. I asked what they were, and was told that it was a penicillin derivative. I asked them to substitute another, as I am terribly allergic to all penicillin. I was told that I didn’t know what I was talking about because I was still under the influence of the anesthetic, and was given the injection anyway. From this experience, I learned that when they have to inject Benadryl to stop allergic reactions, it really hurts. After the second time they insisted on giving me the same antibiotic, my husband was finally able to convince them to switch medications. Twenty-​four hours later, I finally got to leave.
At this point I thought the story was over, and I was safely home. Not so…
My date of service was in November, I paid my total balance due in February, and my insurance company clearly states that the balance I owe should be zero, but I am still receiving bills for wildly varying amounts ranging from $ 7700 to $ 180 dollars. I have been threatened with collections, and have been rudely spoken to every time I contested the charges for months on end — every time claiming that they have no record of my payment, although I have sent it numerous times.
This is one of the most unethical and poorly managed hospitals I have ever had the displeasure to deal with, and if you or your loved ones have the need to visit a hospital I would recommend going anywhere but here.

Both my general practitioner and gynecologist are here and they are two of the best doctors I’ve ever been to. It’s hard to find a good doctor and I’ve been to quite a few and I’m ecstatic to have finally found two amazing doctors in the same practice. Dr. Wolfe, especially, is extremely knowledgeable, thorough, and to the point.

Dr. Sabbia rules. Dr. Massel is wonderful too. Dr. Pike is amazing with back problems especially. Thumbs up. Perfect walk-​in patient care. Dig.

This place is right next to my work, so I go here. Sometimes the nurses and people who answer the phone are super unfriendly and not helpful, but Dr. Sabbia is decent. You can get appt.‘s last minute usually.

My GP works out of here. His name is John Sabbia, MD.
I think he’s great and seems to be genuinely concerned with his patient’s well being. It’s also not too dificult to schedule appts with his office on very short notice – I’ve been able to call in the morning and make an appointment for lunchtime before!
How great is that?