Illinois Central

Approximately three years ago, our Boy Scout troop began periodically chartering a bus from Illinois Central to take our scouts back and forth from campouts and similar events. The reservation process was unbearable. Our representative uniformly failed respond to e-​mail quote requests and never bothered to return calls. If that weren’t enough, her supervisor and even the company’s CEO were guilty of the same offenses. On a positive note, on those occasions when we were able to actually book a trip, we found the buses to be clean and the drivers to be punctual and friendly. The only real issue was a driver who decided to pull over on the shoulder of I-​80 to take a phone call as trucks roared past a short distance away. Bottom line, I recommend that prospective customers consider another company. Illinois Central is insufferable.

Illinois Central School Bus: their experienced management team, drivers and support personnel are top notch!