Came to work to find out my computer would not run. I discovered the mount that holds the cpu fan broke. I called and asked if they had the part and they said come over and we will try. Try they did! It looked like I would need a new motherboard(this computer is 5 years old). They found a new motherboard with the correct mount and swapped the part onto mine. All fixed!!! And the cost was less than finding a new motherboard!!! Very friendly owner. Thanks guys!!!
Andy d.
Classificação do local: 3 Montgomery, AL
had a problem but we worked it out
Adam P.
Classificação do local: 4 Chicago, IL
Overall, I have had two experiences with these guys and for almost all parts, they were very positive. They charge a flat fee for labor upfront, which I appreciate because something may be more laborious than another and I’m not tied into paying extra for something that takes 20 hours. The staff is nice and pretty knowledgeable, at least from what I know about my computers. One thing I didn’t like though, is that I decided to buy a laptop just to have as a back up while mine was being fixed and if things ever happened again. I don’t know much about computers but they told me they had a good deal on one and sold it to me. I’ve found it to be extremely slow. Usable, especially in a pinch and maybe for basic work, but impossible to use for recreational use, like surfing the net while listening to a music video on YouTube, etc The thing I like the most about these guys is their punctuality. It wasn’t there idea, but I asked them if they could try and get overnight shipping on the part I needed so I could get my computer back faster and they said they would try. The first problem they couldn’t the issue about 6 months later, they could. It was their idea to look for used pieces that could save me money. Both times I used them they estimated the time it would take to complete and both times they had it done sooner. They called promptly and told me it was ready and I could pick up. The staff is nice, you pay at the counter and I was happy that both times I was able to get my machine back promptly.
SI L.
Classificação do local: 5 Chicago, IL
Came her to get my keyboard replace. The guy found a virus in my laptop and fix it in a timely fashion. Very nice people to do business with.
Alex C.
Classificação do local: 3 Chicago, IL
this place is pretty good, to get a computer fixed or purchase one, especially a lop top, they will give you a good and reliable one, they do know what they are talking about!
Brenda P.
Classificação do local: 1 Chicago, IL
I guess I can point the finger at them now. a co-worker took thier laptop there by referral from someone else. They ended up with a rogue anti-virus spyware when they got the laptop back. His was not that hard to fix, but my laptop had to be scrubbed because the«anti-virus program» that I had kept duplicating itself and jamming up the space on my hard drive, making my laptop inoperable. Two jobs leaving there with rogue antivirus… hmmmm.