Jeremy sold this business a few years ago. We had the new owner clean a pair of high-end white damask chairs of ours, and unfortunately, they were ruined from the cleaning. They were initially clean looking, but we thought it would be good to have them refreshed and sanitized with a new baby coming. After cleaning, we followed his instructions to dry them, but at the end of the dry time, they were full of large, grey-brown water marks and the overall color changed from a nice ivory white to a mottled dirty greyish-brown. Instead of cleaning them, he just drew the dust from inside the foam out onto the upholstery. When I called him back to ask if he could come out and look at the final result and re-clean, he refused, and claimed we must have somehow gotten them dirty.(They were sitting unused in a bedroom in a very clean house.) When I tried to explain… he hung up on me. Please don’t waste your money or ruin expensive carpet or furniture with this company. Perhaps if you have anything but white to clean, dirt may be hidden, but you won’t be left with clean items. There is a Better Business Bureau sticker on his van, but this undoubtedly from the previous owner.
Leif O.
Classificação do local: 5 Lincoln, NE
Jeremy at Red Dog Carpet Cleaning is great to work with! He really takes the time to make sure the job is done right and done fast! Thanks!