Lane Management

The lease I have reads Century Park Regency but they refer to themselves as Lane management on their answer machine and on the phone. I really don’t know what the deal is with that. I guess it just makes them harder to contact. The condo that I rent out from them I thought was a great deal in the beginning. Nice quiet area in Leominster, MA. Geared towards familys. Then things started turning sour and has been nothing but downhill since. The property is run by a couple who don’t seem to have any experience in such things. The things they said were going to get fixed they never got around to like putting in the railing on the stairs to the second floor (safety codes violated I’m sure) back slider screen door (never able to open the slider during the hot summer months). Then there was the problem with the furnace leaking carbon monoxide and the maintenance guy telling me it was a faulty detector. Nothing like waking up in panic at 5am from the sound of a monoxide detector going off. But since I could smell gas it was hard to believe it was the detectors fault. There was also the mice issue. We had one in the kitchen so he plugged up the holes and said «As long as their in the walls its fine». Right. Leaving mice to rot in the walls is always a good idea. I get that they make their way into buildings during the cold winter months but how about calling an exterminator. I could hear them scampering around in my bedroom walls at night and one scratched at the wall so much that the wall started to bubble where it had been nesting. Finally, the best of all, the recent roach problem. All of the condos are connected to I’m sure this began with a near by, not so clean, neighbor and has made its way to my unit. I will be leaving shortly so I’ve been avoiding the place altogether and just staying at a friends. Now that I am trying to move out it has become very difficult to get in contact with anyone here. It took three weeks for them to get back to me about cancelling my lease which I had every right to do since it was on a month to month basis. I call and leave messages, no one will everrrrr return them. After sending them a letter in the mail I finally got a response. I was told a month ago I would receive written confirmation of my cancelation and I have yet to see it. Yet again I’m calling and yet again I have no response on this. This leaves me with the overall impression that these people are highly unprofessional and do not care. I hope that no one else has to go through these things.