KFC

Having a long john silvers attached to this kfc must be causing issues with the employees. Went through the drive thru the other night and it took them 20 minutes for a simple order when we were literally the only people there. I don’t mind waiting, but what I do mind is the fact that we didn’t get straws, I didn’t get the extra chicken sandwich I ordered but paid for, I got long john silvers French fries instead of mashed potatoes, my wife didn’t get the cookie that was included in her meal and to top it all off both of our drinks were completely wrong. I wouldn’t be as upset if I wouldn’t have gotten all the way home across town before realizing all of this. I should have checked and that’s partially on me but still.
I’ve worked in the food industry and I understand that mistakes happen, but this was just ridiculous. I’ve never had any place screw an order up this badly before. The receipt had everything i ordered down perfectly so I can’t for the life of me understand how this could happen considering there was nobody else going through the drive thru or even in the dining room.