Sailor Jack Oceanfront Motel

They «lost» my reservation — made 6 weeks in advance, confirmed IN PERSON a month in advance. I found out LESS than 24 hours in advance on a double holiday weekend (Valentines/​Presidents Day) when finding anything else was near IMPOSSIBLE. Horrible customer service! Tried to blame it all on
, — looks like they’ve used that excuse before… if it was a problem, they’ve had more than TWO MONTHS at the least to learn how it works. (I frequently used
with a variety of hotels and have never had any problems with any other hotels and reservations.) The Sailor Jack owners/​managers took no responsibility whatsoever, offered no kind of compensation of ANY KIND (discount on a future stay?) Although I WILL NEVER GO BACK to the SAILOR JACK. New Owners, from Vegas most recently, need to improve their management and customer service skills.
Location is about the only positive thing I can say.

Excellent right on the oceanfront views from our ground floor jacuzzi suite. We had a gas fireplace in the room and with a flip of a switch had our hot tub and fireplace going on a winter night all while listening to the sound of the surf pounding right up to our deck. Staff is very helpful and nice down to earth people. Highly recommend! Great beach combing for agates.

Made a Booking with
, arrived at the property, they never received the booking from
and the type of room I needed was not available. The Manager at the front Desk went out of his way to help me, moved People around and got me into a room for my 2 night stay. The staff is incredible and I thank them for helping my out. The Hotel itself is a quiet place that the street dead ends to. The Ocean Views from the Rooms are incredible and a flood light at night lights up the Surf. The Beds were comfortable with lots of Pillows. A Fridge and Microwave, coffee maker, dvd player, free WiFi and a nice flat screen TV was all provided in the room. I will be coming back to stay here!

I really want to rate this more then a 3, but I can’t. They offer free wifi. It doesn’t work and if you ask about it, the manager at the desk takes it personally. The view is gorgeous from the sliding glass door (that leads to a private deck first floor only) There are no other windows other then the bathroom that leads to the parking lot. Your door that leads to the parking lot? Paper thin, so if someone parks in front of your room you will not only hear their conversation, you will smell their last oil change, smell the grade of gas they use, and pray their car doesn’t come through the door because a sneeze will knock it down.

I wish I had 3 hands so I could give this place 3 thumbs down! There are so many other places to stay at in Lincoln City, so why choose this mediocre hotel with rude management? Do yourself a favor and avoid this place at all costs-​you can thank me later!

We stayed here for our anniversary and loved the location and room. We had a fireplace, hot tub and deck. The managers were great, friendly and helpful. Lori let us use her wine glasses and wine opener, we forgot ours.
I would only ask that the housekeeper pay a little more attention to detail. The important things were clean: bed, linens, shower, toilet and hot tub. There were cob webs on the walls and the sliding glass door frame could use a vacuum.
We would stay here again for sure.

I have not stayed in this hotel but do have a complaint within management and cancellation policy. The women at the front desk name, Lori isn’t customer friendly nor helpful within the matter. It is unfortunate that my credit card had been charge a month after I made a cancellation. The women Lori didn’t give me any specific confirmation for the cancellation that I had made the same day and insisted for. Rather was rude and didn’t want to give any information of it and hanged up the phone on me with no Thank you nor apologies. Today I’m being charged a month after I had made that reservation and cancelled. I called back nicely asked her to follow up and was very hesitant in assisting me. She is not a costumer friendly person, rude and not pleasant person to deal with, why does management allow such a person to work at a front desk, when they’re not sincere or able to assist a customer with there needs? Its a unfortunate lost paid for a room I have not stayed in and had cancelled, Go somewhere else where people are more pleasant!

This is a fantastic hotel right on the beach! We had a room with 2 queen beds and a private deck for a very reasonable rate! The view from the deck is incredible! Room was clean, spacious, stocked with coffee and toiletries, good size fridge, microwave, flatscreen tv and DVD player! You can rent movies in the lobby and they have an excellent selection, lots of new releases! Easy access to the beach! Walking distance to shops and restaurants. The staff are great, friendly and helpful! I would definitely stay here again, was beyond happy with our experience!

I never review anything on Unilocal but I felt the need to warn parents about this place.
Pros: The staff was nice. The view from our deck was beautiful. Easy beach access (But the stairs are scary). The room was for the most part clean. The bed was very comfortable. They have a good selection of new release movies you can rent.
Cons: The walls are paper thin. So if you are a light sleeper this place isn’t for you. We could hear every step and movement from the people upstairs and on each side of us. As well as all of their conversations. And like other posters have said there is gaps in the door. So you can hear a lot going on outside. Secondly, if you have children this place may not be for you. While we were unloading our car there was a lady walking her dog with a beer can in her hand. She was practically yelling at an older gentleman who was walking up the stairs. My daughter actually turned to me and asked if they were both drunk as a large empty liquor bottle rolled past our feet. There was also a very large group of 20 something males staying at the place next door. They were walking around drinking and cursing outside all night. They also started setting off fireworks around midnight. At which point the drunk lady from the parking lot started yelling at them. Then she got on her cellphone and had a conversation right in front of the building while yelling at her dog. And this was only the first night. The second night the same 20 somethings started yelling «Woohoo» at 4:30 in the morning. So if you have children and you care about their environment I don’t suggest you stay here. It seems to be where all the party people stay. This was my vacation and I came here to relax. We couldn’t relax or sleep so it was a bust.
I will not be staying here every again. I’m glad other people were able to have a good experience.

We stayed at this place back in Feb 2015. Rooms were ok. But because of the price we thought we would stay again. We booked at that time for a room in July 2015. My wife walked into the office and made the reservation. Three days before our reservation date we called to confirm. NO RESERVATION! I was angry. I called them back. Lori said we did not have a reservation. No apology, no attempt to make things right. I asked to speak to her manager. She would not give me their name,(easy to look people up on Secretary of State web site). Lori said she would have them call me. No one called me. I am very disappointed. They do three things, check people in, check people out, TAKE reservations.
Get confirmation in writing, don’t take a verbal even though you are standing in the office. Also know this management company will not back up their product, or take any action for poor customer service. Lot’s of other places to stay.
Update: So Sailor Jacks calls me and leaves a message the night before we were suppose to arrive. The message asked when will we be showing up. WHAT!!! I called them up the next day asking what that was all about. They said we had a reservation. I reminded them that we called them three days ago to confirm and we were told we had no reservation. They said they were talking about the previous week. I said why would I call a week after a reservation?
They confirmed that they had charged me, and will be refunding. I will wait and see. The place is actually nice, the people running it are clueless.

We enjoyed our several day stay. Weather was good, the ocean view was excellent, all the appliances were good, and the staff were good in supplying to towels, etc. the MAJOR overwhelming problem was the worn out poor quality beds. They were simply horrible. To the point that sleeping on the floor would have been a step up! Attempting to sleep on the beds was impossible and to the point of being physically crippling. We have been several days healing our backs after the ordeal. We can and have dealt with issues over our years of traveling, and we completely understand that a good bed is 100% paramount in judging a stay in a motel/​hotel!!! This was a bad very uncomfortable ruined stay. You know it’s a bad situation when you are begging and thankful when morning finally mercifully arrives…

Okay, this place is highly underrated. I’ve never had a problem here, and my boyfriend and I stay here every time we visit the Oregon coast (probably 4 – 5 times so far). They have the best prices for the value, hands down.
ALL of their rooms have ocean views. That’s hard to come by unless you want to spend a significant amount of money. During the off-​season, you can get a queen room for $ 60, a king room for $ 70, and a king jacuzzi suite for $ 100, plus they are dog friendly. Rooms have always been very clean & fresh smelling for us.
Granted, it’s not a luxury place, but what did you expect? It’s a motel. It’s clean, staff is friendly and accommodating, room décor is modest but not depressing, and you can hear and see the ocean from your room. Buy a bottle of wine and enjoy the view. It’s beautiful here.

I booked the room for my birthday two months in advance. We went to check in and they said our room had been cancelled. The woman at the counter was not willing to help me figure out what happened after I assured her I hadn’t cancelled, we live 3 hours away. She wouldn’t tell me how it was cancelled or the date it was cancelled and they were completely full.
We booked through
, so I looked on my profile and double checked my reservation and it was still reserved. Once I called
directly, they confirmed that my reservation had not been cancelled. And they were helpful immediately. They called the hotel and and tried to find out how it got cancelled and again– the woman working the desk was not willing to help. I believe her name is Laurie.
I went back to the desk to see if they could recommend somewhere else to stay–
Luckily the manager was at the counter and he was a bit more willing to look into what happened. He looked and saw that my reservation had been cancelled the same date that I requested an «early check in»
So instead of modifying my room, they cancelled it. But the was the end of it.
The manager said nothing but «sorry if that’s what happened, we didn’t mean to»
They didn’t help us find a new place to stay or anything whatsoever.

Our first visit here. Beautiful view, trail to beach, free wifi, updated furniture, fresh paint, new carpet, mini fridge and amazing price $ 88!

Well, we had some problems with this hotel in the past but on a whim we decided to go to the beach. Calling around they were substantially cheaper. They are disgusting!
Hole in the wall
Door wouldn’t close
Dirty bedspread
Unsafe stairs to the beach
Dogs everywhere
Never returning to this hell hole!

NIce, clean updated interior and gorgeous ocean front view. And it’s dog friendly. The owners were nice. My wife and I had a great weekend. We will stay here again.

It is very sad that the great location and great view was diminished by the dirt and dust of an unkept hotel. This hotel truly needs to hire a serious cleaning crew! This was totally not worth the money!

When you travel as a family, you might be conscious of how much money is flowing out of your wallet. So when we travel, we purposely avoid the «five-​star» establishments when we can. All we need is a comfortable and clean place to stay while we check out the local scenery. The Sailor Jack Oceanfront Motel is just what we were looking for.
First, the cons. It is an older motel, although it has gone through some renovations. So expect to hear your neighbors walking around, doors opening and closing, and possibly a tv or some music. I reserved a room with a kitchen so we could eat in as much as possible. On the motel’s website, it actually says «kitchen counter» and that is kind of what you get. Our kitchen area had a small sink, small prep counter, small stove, and small refrigerator. There was no dishwasher, so I hand-​washed every kitchen item before I used them (and after, of course). But the microwave was awesome. A negative for me, only because I have a young child, was the fact that one window did not have a screen. Great for taking in the view, bad for the occasional heart attack from seeing your 9-​year-​old sticking half his body out the window. Okay, just his head, but still.
But we got what we paid for, and then some. The on-​site manager and his wife were friendly and greeted us always with a smile. The accommodations were clean and well kept, we had a flat screen tv in both the living area and in our bedroom, and the wi-​fi was able to keep up with our video streaming. Despite the small kitchen area, the room itself was spacious. They could expand the kitchen and there would still be enough room. We had an amazing view of the ocean, and even saw some whales from our window. The property has a long stairway to take you right to the beach, where you can fly kites, check out some tide pools, or just take a stroll. It’s tucked away behind a residential area, so there isn’t any convenient shops or restaurants within walking distance, but a short drive will take you where you need to go.
Sailor Jack Oceanfront Motel is great get-​away place if you’re looking for a beachfront experience. We would definitely stay here again if we decide to make a return visit Lincoln City.

We booked a room at Sailor Jack’s for February 21 – 24. Wasn’t quite sure what to expect from the few pictures online but it seemed nice enough and the price was excellent so we went for it.
What I loved first of all, was that the motel was down a side road off of the 101 so away from the sounds of traffic. It’s situated between your typical Oregon coast beach houses. From the outside, it looks older but small and charming. And the sign next to the lobby that read «beach this way» was promising.
The man and woman who checked us in and worked the whole time we were there were very pleasant and sweet. It was a quick check in process. They do charge you for your entire stay when you check in instead of when you check out. That was fine with me, it’s just something to be aware of. They also have a selection of movies to rent which we took advantage of.
We hauled our luggage up the stairs to our room on the second floor. When I opened the door and went in, I was blown away. There was a huge window that looked right out to the ocean. The sand was only feet away from the hotel. But the view… Oh, the view. The window opens and there’s no screen so it’s just fresh ocean air pouring into the room. It was amazing. You can literally sit on your bed and watch the gorgeous sunset every night when it’s too cold to be outside (or when you want to stay in your pajamas). I didn’t have to feel guilty on the mornings I wanted to stay in bed a little longer; all you had to do was open the window and you were practically on the beach and yet still in bed!
The room itself was very nice. Very modern. Nice flat screen tv, microwave, large fridge (by motel standards), comfy beds. The bathroom is cute and homey.
I had zero complaints about the motel. The rooms on the first floor have decks with chairs which is nice. But you walk down a pathway next to the lobby, down some stairs, and you’re right on the beach. At night they have a light that shines on the beach for when you want to go down for a late night walk.
My favorite thing though was sitting on the floor by the window late at night. We’d open the window, wrap up in our blankets, lean back against the bed, and just stare up at the stars. It was amazing.
We ended up having to leave a day earlier than planned. The woman who had checked us in was super gracious and offered me a gift certificate for the amount of the night we would not be staying but had paid for, even though I was leaving early by choice and they had no obligation to offer a refund of any kind. It was wonderful customer service. I turned it down, not because I don’t plan on returning, but because I didn’t want to take any money away from them! Thank you to the staff for being so wonderful and so generous. I have already recommended you to many friends and will continue to do so (and when people saw the photo of the view from the room on Facebook, they all wanted to know where we stayed!)
The place is also dog friendly and I look forward to bringing my dog next time. The beach in front of the hotel was always filled with dogs playing and going for walks! Made me wish I had brought mine the first time!
I will definitely be back and this is the place I will always stay! Thank you for a lovely experience in a true beach front motel!

This Place is a Nightmare:
Please spend the few extra dollars and dont get screwed by these people. I stoped in thinking we could save a few bucks by staying here. We were greated with a smile. and only charged $ 70.00 for a nice room. That had No soap/remote.No big deal right? Well i got home and found out THEY TOOK $ 200.00 Out of my credit Accout after I paid in
i called them this morning. and was told we smoked in the room. I am a smoker but i never lit up in the
a matter of fact i walk down to the beach to smoke. While other patrons chose to smoke on the property. Just becuse i throw away a empty pack in the trash does not mean i smoked in the room. I never conplaned about all the construction being done right across my room.#208.
I will never return. You Should think twice before staying here.
P.S The securty Cams Point directly into some room.(KinKY)