After 2 hrs and 2 test drives. And witnessing an employee pull right into a parked customers car, I had to tell them to line my Truck up and balance the tires. The employee was smiling and laughing as he shares hitting a car when parking a small Saturn. . Wow… Karma is a BITCH that guy never said anything to his manager either. I did not want my Truck messed with so I chose to remain silent .Don’t think I’m comming back !!!
Brenda M.
Classificação do local: 5 Lilburn, GA
I have been here twice, first time for an oil change and second time to replace my tires and get my air conditioning fixed. Only drawback I have experienced each visit is wait time. Other than that, I am completely satisfied. Services were performed correctly and nothing was pushed on me that I did not need. Val assisted me on my second visit and he was very helpful in matching a competitor’s price for tires and fixing my air conditioning issue at a minimal cost. I am very happy so far and will make this my go to place instead of the dealer. They also have wifi and a decent waiting area with TV, coffee, and soda vending machine. By the way, that photo of their location here on Unilocal is stock and not a photo of their exterior.
Christopher B.
Classificação do local: 2 Stone Mountain, GA
I used to like this place so much I had their number in my phone. Service always took longer here than elsewhere but I thought it was worth it. No longer. Had a flat I needed patched. They said it was unrepairable, but how about a new tire, or two, or four, with roadside assistance, and lifetime alignment, etc. For the dollar amount they quoted me, I could literally have vacationed in the Caribbean. Went down the road to the Pep Boys tire place near Burlington Coat Factory. The tire took 10 minutes to patch, install and balance. After shelling out $ 21 I was on the road again. Bottom line is, other places will fix a flat – with absolutely no attempted upsell – which Tires Plus claims they can’t fix. This is the second time that that Pep Boys on 78 has been there for me when I needed them. I’m not going anywhere else.