Sunrise Assisted Living of Five Forks

I was drawn in by the beauty of the community at Sunrise. It is well-​maintained, and the people are very friendly. We chose a semi-​private room because we couldn’t afford the more expensive private room (Medicare did NOT cover any of the expense for us). When we arrived with Mom in her wheelchair, we discovered that only a private room was available. We were assured Mom would be moved to a semi-​private room as soon as one because available. This never happened.
Upon moveout four months later, this resulted in a charge for the room of $ 4000 more than what we had originally requested. I disputed that amount and, though we had paid the total undisputed amount of more than $ 21,000, we were threatened with a lawsuit if we didn’t pay at least $ 3000 of the disputed balance.
Mom’s health declined steadily while at Sunrise. In December she was sent out to a hospice facilty, and family came from out of town to say their goodbyes. Many tears. However, in the week she was at the hospice facility, she began reviving, and they discharged her back to Sunrise. We hired a full-​time caregiver to help provide some of the care she was obviously not getting.
On New Year’s eve, we moved Mom and Dad and the caregiver back to their family home in north Georgia. That was 2 ½ months ago, and Mom is doing better than she has in months!
It seems like a miracle, but I believe it’s just a difference in level of care.
This is not an indictment against Sunrise, all of their workers are so very friendly and loving, but one-​on-​one care simply can’t be beat!
Oh, and I should mention that we now pay much less for better care.