Kauffman Tire

I had an emergency the night before and had a flat tire (side panel busted) at 12:30am — my dad helped call some places in the morning and Kauffman Tire, located off Luxomni (by the Lawrenceville Highway Home Depot), had availability for us and at a great price.
We were quoted over the phone and honored a very reasonable price for two Toyo tires. Afterall, who changes just one tire?
We brought the car in around 11:30am and even though it was a very busy Saturday for them, they were able to have the car ready by 2:15pm.
What I noticed here was the great service provided by the staff here. Jackie was extremely friendly to my dad and I and genuinely seemed like she cared about her customers. David (a manager, maybe?) was also very nice to us and even stopped and chatted with my dad about car stuff (that I know nothing about).
There was a small hiccup where our new tires were supposed to in the back (tires with the most tread aka brand new tires should ideally be in the back) and they were both on the right side, but they fixed us up in a heartbeat.
Will definitely be coming back here for all things tire related.

I’m from NC and was traveling. Had a tire issue… These guys were super nice, very friendly, and gave exceptional service. Fantastic!!!

Excellent customer service and deliver on time as promised. Will definitely be back for my next set of tires

I have been taking my two vehicles to Kaufmann for years. They are always courteous and helpful. No over selling, only what you need.
I just took my truck in for tires and alignment. Service was fast and the truck now drives a lot smoother than it has in a while. Thank you Bob!

I really wanted to like this place and it started off well, but things just went downhill. I went in to get a patch because I had a screw in my tire… I knew my tires were getting bad and in need of replacement so I actually decided to get 4 new tires and an alignment after speaking with the guy running the place. Took awhile to get this complete, but that’s to be expected. Before I left I asked for an estimate on 4 new tires for my husband’s car because he was also in need. Got the estimate with no problems and I was actually happy with the service I received up to that point.
A few days later my husband goes in to purchase 4 new tires and an alignment. His experience was not as pleasant as mine. The guy he had didn’t give him the $ 20 off an alignment and once home he saw an $ 80 ($ 20 per tire) charge on his copy of the bill for a tire replacement certificate. I guess this certificate is good for replacing the tire should something happen… the thing is NO ONE ever explained anything about this to him NOR did they ask if he even wanted it. Technically, that is AGAINST THE LAW! You can’t sell something to someone without their knowledge… at the very least that’s very poor business practice! He asked to see my bill when he noticed this and sure enough I have that same $ 80 charge. It definitely appears as if everyone who steps foot in this place to get a brand new tire will be forced to purchase this ‘certificate’. In reality, had this ‘perk’ been mentioned we may have purchased it. But you can’t blame someone for being upset about something they didn’t even know they were paying for. Oh, and after comparing our 2 bills I didn’t even get the certificate that I paid for… I only know this because my husband has one attached to his bill.
I wish I could say that was end of it, but it’s not. After a couple of days of my husband driving his car he started to feel a bad vibration while driving. He was about to take it back up there so they could fix the balancing, but before he did that he checked the tire pressure. Well, they completely messed that up! His tires are supposed to be at 31, 3 of the 4 tires were around 35−36…not too big of a deal. BUT the 4^th tire was over 41! That’s just plain laziness and could have been dangerous if it’d gotten too hot before he’d noticed it.
Oh, and we thought we’d be cordial and post a comment on Kauffman Tire’s facebook page. At first they were nice saying someone from this location would contact my husband. After 3 days and no contact he posted again asking when this contact would occur with no response. In fact, they decided to DELETE EVERY SINGLE BAD EXPERIENCE from their page. That let’s you know how they truly feel about their customers!

I always get great service. Very friendly staff. They are usually the busiest in the morning. This is the only place I’ll take my car.

I really like this location. All of the employees have been so friendly and helpful. Getting in and out may sometimes be a problem. It’s located off of Lawrenceville Hwy.(US-29), next to Arby’s, and across the street from La Sabrosita.
They have a drink station that offers coffee, bottled water, and canned sodas. The seating is pretty limited; they only have 7 chairs. The restrooms are clean, a plus! They also have a flat screen with a good bit of channels to help kill the boredom, if you get lucky enough to have the remote. We’re usually in and out as quick as they can get our car up. I’ve never had a bad experience here. Everyone’s great.