Just completed my order with Matt. He and everyone else that I spoke to was extremely helpful, knowledgeable, and seemed to actually care that I was interested in doing business with them. Unfortunately this is not the case here in California with businesses selling firearms. The fact that they have an extensive inventory of shotguns is what led me to their web site, but their customer service is what made me refer one person to them already(who also purchased) and why I will do business with them again. I just wish they were not across the country.