Phil Smith Kia

Best Car Buying Experience EVER! Rockie greeted me at the front door & was both respectful & welcoming! The whole process was smooth from start to finish! He is the most pleasant car salesman I have ever met! I would give 10 stars if I could! Not only was he accommodating, Rockie was very well versed in the vehicle I bought & showed me all the features of my brand new Kia Sorento! He was so patient! I have absolutely nothing negative to say about this dealership! There was none of that pressure or game playing, like so many other dealerships. Phil Smith Kia is my go to car dealer from now on! I am one happy customer! Thanks so much Rockie!!!

I made the mistake of co-​signing my DAUGHTERS loan on a car she was FORCED to buy when they told her the cost to fix her Sportage was astronomical, which left her with no choice. Less than two weeks went by until they started to call ME for service appointments along with other calls. Who needs service on a new car? When I told them that I drive a CAMRY and they are calling me in error, they apologized, saying they would fix the error.
Two more calls came within a week, one being a programmed cal electronically. At the same time I received mail about my new car. Then the next day another one about their finance company, and finally another letter with payment instructions. I called Kia, and was told that the dealer had set it up that way, and that I had to go through a system to have it changed.
Then, when I called the dealership asking for the salesman, I was sent to an answering machine for someone else. When I called back again, I got a human, who told me that they would make sure that he called as soon as he got back into their office. That was more than 8 hours ago, and nothing was done.
Doing business with this dealership is taking a chance like a lottery. If you’re one in 17 million, you’ll be a winner, otherwise get ready for aggravation. The product MAY be good, but they are HORRIBLE!!!

Great job servicing my Sorrento. Even washed it. Will definitely return when the car needs its next service.

Took my car in for a full diagnostic. I was getting an engine misfire on cylinder 6. After what seemed like forever, they came back to me wanting to change the coil on cylinder 6 and all the spark plugs. Estimate: $ 700 for 6-​$ 8 spark plugs and a $ 48 aftermarket coil. I told them no thanks, even though 3 of the plugs needed to be reached by pulling the manifold. I asked them to give me a quote for just a coil and plug for cylinder 6. Price quote:$ 340. Flabbergasted, i asked to speak to the GM, Wes. After a lesson in economics, Wes agreed to have the tech fix the coil and plug for $ 260+tax. Took the car back and within a mile CEL back on. I had the code read and it was the same 0306. Took it back to the dealer for their ‘super secret diagnosis’, which turned out to be a leaky head gasket, with the only remedy being a new engine. Do yourself a favor, find a good local mechanic. Phil Smith is in business to extract as much $ from owners as possible. Their techs, although trained on newer models, are no better than an average mechanic Stay away from Phil Smith Kia for service. I cant speak to the buying experience, only service..

Best place to buy a new or used car. No hassle experience from start to finish. I recommend them to all my family and friends.

Best Kia dealership in south Florida! Great service and very friendly! They have the most money for my trade and paid less for the car than any dealer would give me!

Bufford, my beloved 1997 Two Door Tahoe Sport, had lead a hard life in the oil patch of Western Pennsylvania running up and down the muddy lease roads to the various oil fracking sites. It served me well over the years and if GM still made them I would have bought another one but they don’t. Also, now being in winter and snow free Florida along with recent improvements of remote roadways, such as the Loop Road, into Florida’s more desolate location and the ban or limitations of off roading in Holely Lands, I now had little need for a second vehicle with 4 wheel low casing off road capabilities; hence the hunt was on to replace Bufford with another vehicle.
I really detest car dealerships with all of their notorious scamming, wheeling dealing and other less than pleasant experiences one is confronted with submitting yourself to the evils of their sales departments. However, in a;; fairness to dealerships, I also have known it to be a two way street wherein the consumers are often out to cheat the dealerships. Once, while a friend of mine went on vacation and had me operate his dealership in his absence, I remember quoting a trade in value on a truck. The trade in truck was brought in after my quote and after my friend had returned who then excitedly phoned me asking what drug I had been on because I had way over quoted the value of the vehicle in question. Going back to the dealership to see what he was talking about I found that the customer truck, when brought in for final trade, was nothing like it was when I had quoted its value. Fortunately I had the pictures to prove it. Between the time of the quote and the trade in, the wheel rims had been changed, what were tires with good tread had been switched out for near bald ones, floor mates had been removed, the spare tire and jack were missing and to top all of that off a premium camper cap was now missing. Hence, it was nowhere near the value it had been when I had seen it and quoted it. A nice try by a devilish customer, but with the pictures as proof, no luck, it didn’t work.
Anyway while car shopping I went to several dealerships, experienced the typical bickering, nonsense, fooling around & etc. which was why I was rather pleased to find Phil Smith Kia and my salesman, Ron. Overall, they treated me pretty darn good, nothing all that special, but straight up fair without any game playing, hence we quickly arrived at a simple easy deal ending me up behind the wheel of a rather decent used Kia Soul; ideal for my use as a second vehicle, hauling my camping, hunting, fishing equipment and other things around or just going to the beach with my coolers, chairs and umbrellas.