Purity Medi Spa

In years of monthly treatments, I’ve never had someone apply so much pressure into my skin. I know the feeling of salt/​sugar scrub and I think they use sand. She really rubbed that sand mixture into my face and then didn’t remove it entirely; the next step still rubbed into my face.
I think my tech had a super bad day. Or racist, yo.
It’s actually a public health hazard. She didn’t ask if I was wearing contacts. Or physically analyze my skin. Or even ask if I was wearing anything on my skin before she touched it. I wore street clothes the entire time.
She offered ONE facial in place of the 5 treatments that I had left on my package. Ugh.
Beautiful facilities, though.

First time doing a spa treatment it is a wonderful experience my skin feels great would recommend it to everyone

Great for facials and extractions. Mom and I come in many times for spa treatments. Razan is our estetician, and has taken care of us for many years. I’ve healed my acne with acne treatments here, even adult acne. The peels are my favorite. They offer a variety, the spa is serene.

I’ve been coming here for years and every time I have received professional and quality service– from my facials to my body treatments I’ve seen fantastic results every time. Plus for the Botox procedure, it is always preform by an official doctor who not only knows what he’s doing but is very passionate about it.

I tried purity medi-​spa yesterday for the first time. Here is a detailed overview of my entire experience: professional location, absolutely beautiful waiting area that feels more like a luxury living room than a typical waiting area. I was greeted immediately upon entering and within 10 seconds I was greeted by a second gal who had me sign in and gave me some paperwork to fill out. I turned in my paperwork and was greeted by the aesthetician within 2 minutes. I’m stating these short wait periods because they are absolutely indicative of a well run place. The treatment room was absolutely beautiful and all the equipment was high end and very current (in terms of looks, I am not a doctor). My aesthetician Lily had the most amazing glowing skin and she was extremely professional and sweet. I felt very comfortable and so much so that we had a brief conversation about a couple worries I had skin related, would you believe… Lily was able to get the doctor into the room within 2 minutes and she was able to speak with me further. The microdermabrasion process was not painful and I’m writing this review 24 hours after the treatment. I was in and out of the spa in less than one hour, impressive! I do have one major regret, that regret is that I didn’t buy a larger package on groupon. I was not sure about the place as I had never been, I will certainly return and send my friends too. Wishing them much success, I’m impressed.

I have the exact experience as the previous review. My husband purchased this treatment for me in Groupon. I spend money on facial treatment and facial products. I have many experience with facial treatments so I know what to expect. This place has the worst treatment I have ever experienced. My advice is for anyone to avoid this Purity Med Spa at all cost.

Can’t figure out why there aren’t any reviews — they do Groupons all the time.
So, i bought a Groupon for 3 facial treatments. I have had 2 so far. The first treatment was okay. Too mild and didn’t really do anything for my skin. The second time, I got a chemical peel. The aesthetician was better and I felt like this treatment did more for my skin.
Of course, they try to sell you on their products. I find that annoying, but everyone does it now.
The thing that I really didn’t like about this spa is the customer service and interaction. It is really unprofessional. Scheduling was challenging. Their system went down, and then they kept calling me back. The woman on the phone was hard to understand. Then, when you get there, they bring you into an open office type area. That’s fine until they bring another client back there while your discussing your treatment. A little privacy and discretion would go a long way.

I am not one to leave bad reviews and complaints, but I just could not be more disappointed with a service. I purchased a Groupon for this spa in hopes to get a deep cleansing treatment, which they advertised as being either a microderm or a chemical peel. I’ve had both done many, many times with fabulous results, so I knew what to expect. I definitely had the classic Groupon horror-​story experience, where I was treated as a one-​time customer and given false information.
My «appointment» was at 12:45. I always try to arrive early, especially since this was my first time at this particular spa, so I got there around 12:35. I filled out a series of papers, and was told to wait for the esthetician in the waiting area. She also gave me a packet and told me to read about their line of face products. Soon there after, the receptionist who greeted me said there was a mix-​up and that she would take care of me. She led me into a well-​lit room. I wasn’t given a gown or anything, she just told me to climb up into the spa bed in my clothes. That was already strange, but every spa is different and I understand that. Next, she comes back and though I scheduled a microderm (since again, my intention was a deep cleaning of my pores), she said she won’t do that, and recommends a chemical peel instead since that would be better for my skin. I figure she knows more than me, so I agreed.
She leaves, comes back, leaves again, comes back. Two other estheticians come in and out of the room, grabbing various products while I’m awkwardly laying there. Very unprofessional. In the extensive paperwork I filled out, it asked me to list out the products I use for my skin, so I did. Once she saw I use Dermalogica, her attitude completely changed. I’m pretty sure that’s when she realized I wouldn’t be brainwashed into buying any products. I am not at all opposed to buying products, as a matter of fact, that was my intention. I bought a Groupon to see if this was a place I would come back to, depending on how the service was. If I liked their products, no matter the price, I would have been happy to purchase them. I did the same with Dermalogica, I loved the way the product worked on my skin, so I bought the whole line and have been using it for years. I am now looking for something new, which is why I tried this spa.
In the end, she cleansed my face, applied a «peel» with a cotton ball (left that for 5 minutes), and cleansed again. This is when I asked about extractions. She said that’s an additional $ 20. That’s when I asked what this Groupon included, where she told me just a peel or a microderm. Any other time I’ve had a service of the sort, they first let the steam open your pores, then do a cleanse, followed by extractions, a peel or microderm if necessary, then a mask, and then finally moisturize. Usually, about an hour or so long. This woman cleansed my face, applied 2 «peels» with cotton balls for 10 minutes, did a few extractions after I practically convinced her it was ridiculous not to, then wiped it off, applied some moisturizer, and sent me on my way. She told me to meet her out in the front once I was ready to go.
I come out, and she did not even get out of her chair to say goodbye. She simply said «call me if you decide to buy anything or reschedule!» I was shocked. I paid $ 40 to have my face washed! I could have done that at home. It was the most awkward, unprofessional experience I’ve ever had. I won’t be back.

I got a deal through groupon for laser hair removal. The deal was fantastic and once in the door at the spa its fine but trying to schedule the appointments is a nightmare. The «receptionist» is a teenager (maybe owners daughter?) and completely unprofessional. When I showed up for my appointment her feet were on the desk and she told me to go sit. I sure am glad I didn’t pay full price.