John’s Tailor’s Touch

I had used this business several times in the past before moving out of state. Now back in the area, I referred my significant other in to have a suit tailored for an upcoming family wedding. The suit was dropped off ⁵⁄₉. John stated it would be ready 5/​23, as the claim check illustrates. Note that this is a full 2 weeks and my significant other did not argue the time needed despite our flight leaving on ⁵⁄₂₇ at 8am.
Given my significant other’s work schedule, I agreed to pick up the suit. I ended up having a very busy day and dispatched a co-​worker to pick it up yesterday, 5/​25, at 3:00pm. John initially chastised my co-​worker for not being the wearer of the suit and stated it needed to be fitted but then eventually acknowledged that it wasn’t actually ready — 2 days after the two-​week lag time!
I arrived mid-​day today (⁵⁄₂₆), 3 days after the promised date to pick up the suit. Luckily, this time it was ready. I then asked why it wasn’t ready in time and commented that a full 2 weeks had passed, and another two days, and it should have been ready as promised yesterday when my co-​worker arrived to pick it up. I also commented that I was embarrassed after suggesting this business that promised times could not be fulfilled. He then asked for payment and I presented my credit card and paid $ 77.00. As he was completing the transaction he explained that «I don’t understand his business» and that he has no obligation to meet promised times if other customers come in and need work done.” My response was that I may not be familiar with his business but I do understand promised times and he should meet the deadlines he establishes for himself.
His response was to proceed to use profanity with me (F***) in explaining his view that I had no right to question him in this manner. He then told me that I can’t complain because I am not the customer. Please note, I just paid. I am the customer.
My advice: Stay away.

John is the best. Never lets me down. So pleasant and meticulous. Definitely would recommend

Got a suit tailored here and John did a fine job. He shortened my pants, shortened my jacket sleeves, and took in my jacket’s waist for around $ 60. He wouldn’t let me take the suit home until I was happy.

Came in to get some patches sewed onto a leather vest. John was able to help me very quickly as i was on a time constrai t and had to have it done quickly for a halloween party. He was super helpful and the price was very low and reasonable especially for the super express service he gave me. Great work and great place!

Tremendous disappointment. He used to be pretty good. Don’t know what happened. I’ve sent many people to this business for professional services. Every single person thought prices were high. Every single person went to pick up their property and it was NOT ready. Some went back 3x before it was. Excuses why things are late: prom, homecoming, major detailed garments taking too much time and they were more important than your items. Requires full payment up front. Although he accepts credit cards he complains about how much that service costs him and requests cash/​check. If you cannot keep up with the work you have maybe you should stop accepting new business in the front door. Also, nobody likes to hear a business owner complain about their customers. It’s bad for business. Quality of work: adequate. I ended up buying a new garment, and went to Stitch It at Hawthorn Mall. Reasonable prices, ready before stated, no complaints. Lesson learned.

I found this place on Unilocal, and was blown away by the GREAT! Review’s; and I must say they are right on!!! My daughter needed alterations for her Prom dress. John did a FANTASTIC!!! Job. The customer service is the bomb as well!!!

Outstanding work and professionalism. Genuinely likable man. Was very accommodating and seems like he really wants your business. I will recommend him and use him from now on.

We went here for the first time before prom. We needed a tux altered last minute. John was able to get it done in 3 days. I really appreciate his willingness to do the alterations given the short notice.
Prices were fair. We would go here again.

A first Rate place with excellent service and respect for my Right’s… No GFZ Sign in the entry door window! I won’t do business with a place that has one of those dispicable signs. Thankfully, people like the folks at John’s Tailor Touch have respect for our Veteran’s and the Constituional Right’s that they fought to protect and preserve. A great place with great people to serve you.

I’ve been looking for a good tailor since moving here two years ago. Very friendly, helpful, clearly know why he’s doing. Very busy, always a good sign!

Good friendly tailor who knows what he’s doing. Took some work pants in here and he made great recommendations and executed on them perfectly. I got exactly what I expected.
Prices were ok, bringing in pants waist and bringing up the length was $ 25 total.

John is amazing. My mom recommended him when I asked her if she had any leads on who to use for my wedding dress alterations. John completed all of my alterations in a week (I came to him on a Saturday, my wedding was the following Sunday). I trusted him to come through, and he did nothing less. He charged me no rush fee and made me feel comfortable in his abilities, despite never having seen his work. In summary, John has gained me as a customer for life and I will definitely be recommending him to others. Thank you John :)

I’ve been using this tailor for a few years on a friend’s recommendation. The Best! Always friendly, always quality work. The last time I was there we came in last minute two days before my son’s first job interview. The suit he had was easily a size too big. John was busy but insisted he should look his best for the interview. He rushed the alterations (without charging me for the rush) and delivered a beautifully altered suit. Thank you! Everyone I have ever sent to John is always satisfied and comments on how friendly and funny he is. I would never use another tailor if I didn’t have to.

I have been going to John for alterations for the past 8 years and he is terrific. Timely and reasonably priced, and the work is always top-​notch. I have had many pants, skirts and jackets hemmed and altered – never had a bad experience yet. John is the best!

After losing over 30lbs I took my suit coat and pants to John for alterations. I gave him a week before I needed them. The work was done earlier than expected and the fit was spot on. Cost was reasonable. Now I’ll take other pants and shirts for alterations.
Thanks John

We were recently involved in a house fire. John was kind enough to get us a leather coat repaired within 24 hours. I will definitely go back to him. the price was very reasonable and the service was great. thank you John!

The workmanship was great, but the outcome was not was I was expecting. My advice to anyone who goes and wants a coat relined with a fun, new lining is that he shows you the material first. I wanted to get a gray lining to replace the torn up black lining, but when I got it back, the lining is so dark that it looks black (I didn’t see thematerial beforehand)… That was disappointing, but, as I said, the workmanship on the lining is well done.

horrible experience all the way around. Ruined my sons homecoming suit, blamed it on him and us (parents). Rude, expensive and not at all a place I would return to!

He is a great Italian guy who always does well. I have been seeing him since high school getting my suits altered and other various items. We have been seeing him four 6 years now. Highly recommend him

Seeing this negative review for such an upstanding local tailor screamed for my input.
Personally, I couldn’t be any happier with the work and work ethic of John. I came in with a desperate need to get a suit worked on before a big event. I’m talking my suit needed to be ready that day… in 4 hours. Not only did he do that, but he did it so with no attitude. The suit looks and feels PERFECT. I knew he was busy that day, and yet he still took the time to make sure I was satisfied. The only reason I haven’t given John a 5 star review is I feel that I haven’t gone enough times to know the full scale of his work. I’m sure that it will be a 5 star soon, though.
His prices aren’t cheap, but you pay for what you get. He’s a tailor that you can trust with suit or a wedding dress. He does excellent work on both. His personality is certainly in your face, but hey, it’s his business and his handiwork is quality. If anything, it’s just a good experience. And his sewing skills are beyond OK. So, pick and choose the review you want.