This is mainly a review about their gun safes and their customer service. I’ve only been in their store a few times. It’s a 40 minute drive for me. I did make the drive to check out their gun safes back in February. The Rogers brand closely matches the«name brand» safes that they also carry. I preferred the Rogers interior setup to that of the name brand, so I went with it. It is constructed with just one gauge thinner steel than the other one. But the interior was finished better and more user friendly. I hired a moving company to deliver the safe. You just have to give the store the moving company’s info, and have them present ID, and Rogers will release the safe to them. I didn’t even have to be there. The safe was delivered on schedule. When I tried to close the door, I noticed that the locking bolts weren’t aligned. I called the store immediately. After answering the normal questions like, Did the moving company drop it, etc. one of their techs came out. He readjusted the bolts, and it functioned properly. Until yesterday. I was barely able to get the safe open. Once I got it open, I saw that the bolts were misaligned once again. I called the store and one of their guys said he’d come out the following day. He showed up when he said he would. He noticed a problem, and is coming back this evening with the replacement part. He got the safe to where it can be secured in the meantime. Aside from this one issue, I’d highly recommend Rogers brand safes. And if my customer service experience is indicative of how they treat all of their customer’s issues, I’d recommend that you check them out for any sporting goods needs. They respond promptly and stand behind their products.
Shane W.
Classificação do local: 3 Kansas City, MO
I never knew there were so many ways to kill animals. The«Sporting Goods» in the name Rogers Sporting Goods is a misnomer if you’re looking for goods for any sport that doesn’t involve camping, canoeing, kayaking, or killing. That said, I needed a specific multi-tool combo that I found online and identified Rogers as a distributor. The staff was friendly and helpful in the sense that they opened the case and were patient while I checked out the options but they weren’t very knowledgeable and as it turns out, weren’t aware of a combo option for what I wanted that was on the shelf. I overheard another customer talking something through with a staff member as well and it was apparent that customer wasn’t getting much expertise either. I suspect though that if if you’re looking for any of those c or k words, you’ll find Rogers has the widest selection of anyone else around.
Midwest M.
Classificação do local: 1 Liberty, MO
Was disappointed to find out Rogers couldn’t deal with competition and forced Dicks to strike a deal to not carry as much as other stores(bows, arrows, camping). I won’t go back to Rogers, they should of welcomed healthy competition. I’ll go to the Dicks at Zona instead so now liberty loses $ twice…
Chad H.
Classificação do local: 4 Kansas City, MO
This place has a better selection of Under Armour and The North Face than Dick’s Sporting Goods for children. They sell a variety of things from hunting, to fishing, to clothing and even gun safes.
Ken D.
Classificação do local: 5 Hatteras, NC
If your an outdoorsman and not shopping with Rogers your making a mistake. I’ve run a commercial hunting and fishing operation for the past 30 years and like a lot of you I used Cabelas. I started receiving inferior goods and unlike the old days Cabelas stopped standing behind the bad products. I decided to try Rogers and man this was a solid decision. Excellent products and excellent service! I only wish I had found Rogers earlier. Do yourself a favor and give these guys a try you will not be disappointed. Their prices are good and they stand behind everything they sell. Cabelas has been slipping and Rogers is up and coming. I have no connection with anyone that works there and I just wanted to let my fellow outdoorsmen know that this place is the real deal!!!
Tim M.
Classificação do local: 5 Kansas City, MO
I shopped at Rogers when they were at their location on 291 just north of 152. I always liked the place but for some reason would always end up picking things up at other retailers. Not any more. My dad and I have picked up a few rods and reeels at Rogers in the last year and every time they were less expensive, by far, than any other place we have found in the KC area. Great selection, very friendly and helpful staff, and great prices. You simply can’t get any better. Plus, I’m supporting a local business.